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We are at a critical time in the Information Governance and ECM industries. We have a chance to set a new direction and fix everything that has kept us attempting to solve the same problems for 20 years. As new technologies and ideas emerge, we need have to apply them in a way that will remove the burden from the average person in our organization.
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Laurence HartWord of Pie@piewords
Removing the “Work” from Information Governance
Why we are here?
Over 60% of organizations still primarilyuse network file shares
- AIIM 2013 ECM Industry Watch
Why we are here?
Only 34% of organizations are decreasing theirvolume of paper records
- AIIM 2013 Information GovernanceIndustry Watch
Why we are here?
Over 50% of organizations have either 0 or 3+content management vendors
- AIIM 2013 ECM Industry Watch
Why we are here?
Inconsistent classification by end-users – 56%Integration with other systems – 57%
Low user adoption – 54%
- Forrester Research And ARMA International Records
Management Online Survey, Q3 2013
Success is too often the exception
Where has it all gone WRONG?
We forgot about the peopleWe forgot about the people
Need a holistic view
We need the entire pictureWe need to meet all the needs for results
CaptureCapturing information has actually been hard
OrganizeOrganization is easy to design, hard to do
ProtectProtecting information is theoretically easy
ControlControl is critical but should be subtle
DisposeDisposal should be about maintenance
Information that is not captured cannot be
governed
People will use systems that provide value
We need to be the business
Laurence G Hart