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Laurence Hart Word of Pie @piewords Removing the “Work” from Information Governance

Removing the “Work” from Information Governance

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We are at a critical time in the Information Governance and ECM industries. We have a chance to set a new direction and fix everything that has kept us attempting to solve the same problems for 20 years. As new technologies and ideas emerge, we need have to apply them in a way that will remove the burden from the average person in our organization.

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Page 1: Removing the “Work” from Information Governance

Laurence HartWord of Pie@piewords

Removing the “Work” from Information Governance

Page 2: Removing the “Work” from Information Governance

Why we are here?

Over 60% of organizations still primarilyuse network file shares

- AIIM 2013 ECM Industry Watch

Page 3: Removing the “Work” from Information Governance

Why we are here?

Only 34% of organizations are decreasing theirvolume of paper records

- AIIM 2013 Information GovernanceIndustry Watch

Page 4: Removing the “Work” from Information Governance

Why we are here?

Over 50% of organizations have either 0 or 3+content management vendors

- AIIM 2013 ECM Industry Watch

Page 5: Removing the “Work” from Information Governance

Why we are here?

Inconsistent classification by end-users – 56%Integration with other systems – 57%

Low user adoption – 54%

- Forrester Research And ARMA International Records

Management Online Survey, Q3 2013

Page 6: Removing the “Work” from Information Governance

Success is too often the exception

Page 7: Removing the “Work” from Information Governance

Where has it all gone WRONG?

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We forgot about the peopleWe forgot about the people

Page 9: Removing the “Work” from Information Governance

Need a holistic view

Page 10: Removing the “Work” from Information Governance

We need the entire pictureWe need to meet all the needs for results

Page 11: Removing the “Work” from Information Governance

CaptureCapturing information has actually been hard

Page 12: Removing the “Work” from Information Governance

OrganizeOrganization is easy to design, hard to do

Page 13: Removing the “Work” from Information Governance

ProtectProtecting information is theoretically easy

Page 14: Removing the “Work” from Information Governance

ControlControl is critical but should be subtle

Page 15: Removing the “Work” from Information Governance

DisposeDisposal should be about maintenance

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Information that is not captured cannot be

governed

People will use systems that provide value

We need to be the business

Page 17: Removing the “Work” from Information Governance

@[email protected]

Laurence G Hart