Capital vs. Human Asset

2

Are we trying to solve problems of a Human Asset intensive industry with

an ERP designed to address Manufacturing needs?

Services Industry has specific needs

3

ITeS/KPO • Outcome / Output based accounting

• Process view as against Project

• Rate cards

• Resource visibility and

demand and supply management

• Contract and Rate Card

Management

• Consultant Management

• Supplier Direct Invoicing

Consulting

• Resource Management

• Accruals

• Tracking DSO

• Multi-Country / Multi-Currency

operations

• MIS Dashboard

IT

Services

Staffing • Reconciliation and Billing challenges

• Bulk handling – Recruitment / Payroll

• Addressing multiple end-customer

operations

And have a Hairball solution With multiple points solutions

4

OPERATIONS

CRM

ANALYTICS

HCM

PROJECT MGMT.

FINANCE

INVENTORY

Integration issues can be a serious drain … and information integrity… ‘Questionable’

Imagine an integrated solution for Services Industry …

5

1 Contract based work – T&M, Milestone engagements

2

Managing Multiple currencies, multiple countries,

multiple projects

3 Managing resource allocations and their time

4 Workflow for approvals with exception limits

5

Service billing for right amount at the right time based

on timesheet

6 Customer based invoice formats

7

Profitability at various dimensions like Business

segments, region, employee levels

Ramco now offers …

6

E R P S Services Resource Planning

The Solution

7

Project Mgmt.

& Tracking Sales Procurement

HCM & Payroll

Financials

Contact to Contract

Requisition to Release

Execution to Billing

Quote to Cash

C2C

R2R

E2B

Q2C

RAMCO SERVICES RESOURCE PLANNING – PRODUCT GUIDE

Procurement Inventory Professional Services Finance &

Accounting HCM

Project

Management

Resource

Management

Timesheet

Management

Milestone

Management

Project Expense

Management

Project Budget

Procurement

Administration

Sourcing &

Purchasing Services Contract

Inventory

Administration

Warehouse

Management

Revenue

Recognition Workforce

Management

Recruitment

Talent

Management

Employee

Development

Payroll & Benefits

Planning

General Accounting

Receivables

Management

Payables

Management

Fixed Assets

Management

Management

Accounting

C2C E2B

Consolidation

Enterprise Add-ons

Data Uploads Embedded Workflow

Analytics eSignature Device

Integration SOA Integration / Collaboration

Advanced Reporting

Powered by Ramco VirtualWorks®

Mobility Extension Toolkit

Wizard Interface

Advanced Planning & Optimization

Workforce Planning

Q2C R2R

Services PO

Project Controlling &

Profitability

Project Asset

Accounting

C2C – Contact to Contract

E2B – Execution to Billing

Q2C – Quote to Cash

R2R – Requisition to Release

Lead Management

8

Contact to Contract - addresses the cycle from Sales till

Contract

9

Capture end to end activities to track the sales cycle from C2C

Full cost estimation & profitability simulations

Maintain Contracts, Terms, Billing Schedules

Manage customer engagement events , issues, & communication

Seamlessly hand off to execution and stay linked on delivery Analyze Pipeline and Opportunity status

Track service line success rates

Have complete Account Status visibility

Forecast Order Booking, Revenue, Resource Demand

MSA

SOW

Rate Card

Milestones

…

…

Requisition to Release – Manages your resources

optimally

10

Skill and resource inventory

Demand consolidation across Projects, Pipeline , Forecast

Supply Visibility internal & external

Real time Resource Disposition view

Hiring Plan integrated with Demand Gap

Demand Supply Analysis

Resource and Infrastructure Utilization

Bench/Capacity gap analysis

Resource forecast

Execution to Billing – streamlines your project operations

& accruals

11

Planned versus actual Costing

Real-time Project profitability

Cash Flow Projections and Residual efforts

Alerts and Events

Project revenue analysis

Execute to bill for T&M, Fixed Bid, Milestone Based work delivery

Plan and track performance against milestone and schedules

Book Times and report Work Completion, take them through approval workflows

Consolidate & Work / Time reporting and Generate Invoices with one click

Integrate with Project Management: MS Project, Primavera, for detailed scheduling and control

Quote to Cash – Quantifies and help realize your earnings

12

Profitability at Group, BU, LOB, and Delivery Center Level

AR, Ageing, DSO drillable to Sales Persons, Projects

Cash flow simulations for Project scenarios

Cost Controlling against Budgets

Revenue Recognition in line with IFRS & US/Indian GAAP

Multi Currency transactions in a project

Multi Finance Book, Multi Company Transactions and Consolidation

Integrated Accounting with Receivables and Payables

Budgetary Controls on Project Expenditure with Role Specific override facility

Role Based Dashboards

13

• Billing & Collection

• Manpower deployment plan

• Residual Effort

• Project status review

• Time booking

• Project Review Status

• Order Booking per quarter –

multi dimensional

• Time booking planned vs

actuals

• Residual Efforts per project

• Monthly Billing

• Collection past due

• Revenue booking details

• Geo –wise cost & revenue

• Revenue – Multiple

dimensions LOB, department

• Quarterly Performance

• Revenue & cost – geo &

quarter wise

• New Customer & Sales

• DSO

• Margins Executive

Management Finance

PMO Project

Manager

Key Differentiators

14

Project Management tightly integrated with HCM & Financials

Comprehensive Project Tracking with revenue recognition

Support for both Milestone and T&M based project model

Optimized Resource Utilization across Projects

Multiple Currency, Multiple Company & Multiple Location Configuration

with global consolidation

Multiple Rate Cards Configuration

Integration with MS-Project/Primavera

The MUSIC behind SRP

15

Mobility – Transactions on Mobile

Workspaces – One screen does it all

17

Recruiter HR Manager Project Manager

Employee Finance Manager Supervisor

Analytics

Visualization

Transaction

Optimization

Role-Based

WorkSpaces

18

Casual

Leave

Privilege

Leave

Transactional

Analytics

Transaction History

Actual Data

Entry

Common

Actions

Frequently

Accessed

Functional

Groups

Wizard Interface

19

Making Business Social – using Online Collaboration

20

• Common platform for resources working on a project

to discuss and share ideas

• Interactive knowledge sharing mechanism

• Enhanced resource productivity and teamwork

• Task assignment made quick and easy

• Option to share a task among team members

• Helps stay connected with customers

Workforce Management aligned to business needs

21

Location

Based

QR

Code

Google

Maps

Location

Based

NFC

Cards

Phone as

a Kiosk

Global payroll aggregation now with in-memory power

22

MINNAL - In-memory processing engine

23

World’s Largest Staffing Company

India’s Operations – 85 Branches, 110,000 Associates, 1,500 Clients

Bulk Payroll Processing in the window 21st to 5th of the months

Tremendous rush to run Payroll to simulate Invoice Generation

Huge volumes lead to processing capacity outages

A Job that

usually took

was completed in

0 1 3 1 2 6 hrs min sec

0 0 0 4 0 2 hrs min sec

Context Aware Analytics

24

Thank you