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K. Raheja Hospitality Group pioneers in setting up world class hotels and convention centers across India. Properties include The Carlton, Ramada Plaza Palm Grove, The Retreat -Hotel and Convention Centre, and Courtyard, managed by Marriott Chennai. With most key decisions being made at their head office, it was essential to consolidate reports from all hotels at that central location. This however, was time-consuming and required a dedicated resource compiling reports from multiple formats. IDS NEXT Hotel Technology solution helped streamline property business processes across departments and ensure zero application down-time. With integrated modules for each department, the hotel software solution provided centralized data that enabled efficient management and ensured an overall improvement in productivity. Automation of several processes helped the hotel to free staff from basic operational tasks. Fortune Enterprise was deployed across the hotels managed by K. Raheja Hospitality Group along with Fortune Care Quality Management System and Fortune iAlert SMS Alert Engine. IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. With a track record that spans over 26years, have earned the trust of over 3200 customers globally, and have a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. Our clients include Ramada Hotels, ETA Star, Ramee, Sterling, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, and many more. Our portfolio of capabilities include Software Development, Mobility Solution and Total Technology Offerings. Our software products address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, and restaurants. Website: http://www.idsnext.com Contact Person: Charles Finny Email: [email protected] Phone: +91 991-613-4605
Citation preview
K. Raheja Hospitality Group Leverages IDS FortuneNEXT EnterpriseAdopts Integrated Solutions for Rapid yet In-depth Reporting
About K. Raheja Hospitality Group
K. Raheja Hospitality Group pioneers in setting up world class hotels and convention centers across India.
Properties include The Carlton, Ramada Plaza Palm Grove, The Retreat -Hotel and Convention Centre, and Courtyard, managed by Marriott Chennai.The Retreat
The Retreat
Software Needs of K. Raheja
With most key decisions being made at their head office, it was essential to consolidate reports from all hotels at that central location. This however, was time-consuming and required a dedicated resource compiling reports from multiple formats.
The Carlton, Kodaikanal
What They Say
“While the transition to get all the hotels working on FortuneNEXT
Enterprise was tough, the team at IDS together with our hotel team worked
extensively towards the goal of successful implementation. We now have a
single point of contact for all our modules and are no longer hassled with
having to deal with multiple vendors . ”
- Utpal Talaty, DGM – IT, K. Raheja Hospitality Group
IDS NEXT Solution• The ERP solution helped streamline property business processes across departments and
ensure zero application down-time. • With integrated modules for each department, the ERP solution provided centralized data
that enabled efficient management and ensured an overall improvement in productivity. • Automation of several processes helped the hotel to free staff from basic operational tasks.
Front Office Management Point of Sale Accounts
ReceivableSales and Marketing
Banquets & Conferences
Materials Management
Telephone Management
Food and Beverages
Costing
Financial Management HR and Payroll
Maintenance Management
Quality Management
SMS Alerts
SMS Alerts
K e y M o d u l e s o f I D S F o r t u n e N E X T E n t e r p r i s e D e p l o y e d
Utpal Talaty, DGM, IT Says
“Some of the immediate benefits that the hotel managers witnessed were the
optimization of resources and the decrease in time required to generate
reports. Through an automation process our reports were also error free due
to the minimal manual intervention required.”
- Utpal Talaty, DGM – IT, K. Raheja Hospitality Group
Business Benefits to K Raheja
Fortune Enterprise was deployed across the hotels managed by K. Raheja Hospitality Group along with Fortune Care Quality Management System and Fortune iAlert SMS Alert Engine.
Ramada Plaza Palm Grove
Ramada Plaza Palm Grove
Business Benefits
Efficient Management of Guest Inquiries with Fortune Care
Faster Decision Making with Centralized Data Integration
Uniform Reporting Structure, Faster Consolidation of Reports
Fortune iAlert helped establish an internal SMS alert system
Streamlined Billing Process that Interfaces with Internet Billing
Access to Updated Cash Flow Statements
About IDS NEXT
IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries.
With a track record that spans over 26years, have earned the trust of over 3200 customers globally, and have a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa.
Our clients include Ramada Hotels, ETA Star, Ramee, Sterling, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, and many more.
Our portfolio of capabilities include Software Development, Mobility Solution and Total Technology Offerings. Our software products address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, and restaurants.
For more, visit http://www.idsnext.com/