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07/02/2017
Presenter
Cristina LUMBRERASTechnical Director
EENA
How to inform citizens of ongoing emergencies or
upcoming threats?Public warning channels
Public Warning
Early Warning and Public Warning
“Warning and information are just as important as food and water before, during and after the occurrence of an emergency situation.”
- Red Cross, World disaster Report
“Early warning is a major element of disaster risk reduction.
It prevents loss of life and reduces the economic and material impact of disaster.”
- UN, International Strategy for Disaster Reduction
BEFORE DURING AFTER
Public Warning
Catastrophes, disasters and accidents can happen the world over
What is public Warning?
Goals of Public Warning:o Right informationo To all the people in dangero At the right moment
Event alert notification cycletime o Beforeo Duringo After
Public Warning
Requirements of public Warning
Wireless Emergency Alerts service requirements / design criteria:
o Reach total affected population
o Location specific information during a crisis in specific areas
o Fast delivery (Timing)
o Should always work even at crowed places (Congestion)
o The public’s Privacy should not be compromised
o Public authorities should be able to issue alerts (Security) with the right message
o Attract public’s attention and Call for action
o Be available when needed
Public Warning
Things to consider
Languages Device configuration to be made by the user
Roaming issues
Costs Delivery confirmation Resend / update
Public Warning
Public Warning Stakeholders
TRANSMITTERS
Take the decision when to use Public Warning system Build the right message with the right instructions Send the message
RECEIVERS
Aware of the possibility of receiving warnings Know what warnings mean Know what to do in response to warnings
POLICY MAKERS
Decision makers General requirements Budget enablers
Public Warning
Main Channels overview
Mobile phone based channels: SMS, Cell broadcast, Mobile apps
Social Media
Sirens
Radio
TV
Public Warning
Mobile based Public Warning
Mobile phones are everywhere today, and carried wherever we go
Mobile phone communication is a proven, personal channel for alerting
Mobile networks provide location awareness to maximize relevance and impact
07/02/2016
Mobile based public warning channels
Public Warning
Even non-Smart phones are SMS receivers
No handset changes or configuration are required and cannot be turned off.
Location based SMS Public Warning
Public Warning
Cell Broadcast Public Warning
Cell Broadcast messages are directed to radio cells
Phones need to be CB enabled
Similar user experience to SMS: text messages are displayed on the screen of the mobile device.
Public Warning
Mobile Apps Alerts
They may be pre-installed or post-installed in any “smart” devices with a user interface e.g. :o Smartphoneo Tableto Smart TV
Message can include text, pictures, map, video, link
Users can also opt to receive alerts occurring in other areas
07/02/2016
Conclusions
Public Warning
Conclusions
Summary
Public warning is a need: stakeholders have to move forward
The EU crucial role on Public Warning: it can be mandated in EECC
No 100% coverage channel: multichannel solution is recommended