34
‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’ Zahid Ghadialy Managing Director, eXplanoTech 3g4g.blogspot.com 31/10/2012

‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Embed Size (px)

DESCRIPTION

Breakfast briefing from the Small Cells Global Congress, Berlin, Oct. 2012

Citation preview

Page 1: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Zahid GhadialyManaging Director, eXplanoTech

3g4g.blogspot.com31/10/2012

Page 2: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Briefly about eXplanoTech

Non-Confidential© eXplanoTech Ltd.

2

Technical Consulting• Requirement Analysis• Project Management• Architecture and Specification• Design, Implementation, Integration &

Deployment• Testing Services (inc. IOT, CAT, Conformance, Field)• Maintenance

Trainings• Technology trainings• Product trainings• Process trainings• Executive trainings• Trainings on integrating cultural aspects in work

Resourcing and Recruitment• Talent acquisition• Executive head hunt • Resourcing of projects• Managed Services• Technology and Business Intelligence domains

Page 3: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Agenda

‘Proximity Marketing’ and examples LBS and LBM definitions Statistics Push v/s Pull examples Residential Small Cells Enterprise Small cells and Picocells Public Access Small Cells and Metrocells Micro cells Augmented Reality Operator Involvement and Conclusion

Non-Confidential© eXplanoTech Ltd.

3

Page 4: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Proximity Marketing

Proximity marketing is the localized wireless distribution of advertising content associated with a particular place. Transmissions can be received by individuals in that location who wish to receive them and have the necessary equipment to do so. - Wikipedia

Traditionally the term has been associated with Bluetooth through which the initial proximity based marketing took place

Non-Confidential© eXplanoTech Ltd.

4

Page 5: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Use Case: Mac’s convenience store, Canada

Proximity marketing campaign based on WiFi and Bluetooth

Offers are available on the landing page

Permission based messages, allow users to opt-out

If users provide additional details they can receive offers by text messages when away.

They seem to be enjoying success and users do not complain once aware.

Non-Confidential© eXplanoTech Ltd.

5

Page 6: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

LBS & LBM

A location-based service (LBS) is an information and entertainment service, accessible with mobile devices through the mobile network and utilising the ability to make use of the geographical position of the mobile device - Wikipedia

Location-based marketing (LBM) bridges the gap between all forms of marketing media. Inclusive of social media, internet, out-of-home, and real life interaction. – The LBMA

Non-Confidential© eXplanoTech Ltd.

6

Page 7: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Non-Confidential© eXplanoTech Ltd.

7

Page 8: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Non-Confidential© eXplanoTech Ltd.

8

Page 9: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Here comes the Statistics

Disclaimer!

Non-Confidential© eXplanoTech Ltd.

9

Page 10: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

LBS Facts - 1

53% of consumers are willing to share their current location to receive more relevant advertising - JiWire, 2011

57% are more likely to engage with location-based advertising - JiWire, 2011

62% share local deals with friends - JiWire, 2011 63% of consumers feel a coupon is the most valuable form

of mobile marketing. - ABI, MMA, bCode, IPSOS Place Based Dynamic Content Products and Advertising Research Current redemption rate is between 5-25% - a significant increase

from the 1% redemption rate of paper coupons

Non-Confidential© eXplanoTech Ltd.

10

Page 11: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

LBS Facts - 2

Search ads and location ads (paid-for positioning on maps and augmented reality apps) will deliver the highest revenue, while video/audio ads will see the fastest growth through 2015 - Gartner (June 2011)

41% of consumers take action, such as redeeming a coupon or entering the store advertised, due to location-based ads on their phone or web browser. - Jan. 2011 Cross-Tab Marketing Services Report. Microsoft, “Location Based Services Usage & Perceptions Survey”

Two thirds of world’s mobile users signal they want to be found - TNS, April 2012

Non-Confidential© eXplanoTech Ltd.

11

Page 12: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Push v/s Pull examples

PUSH

SMSEmailsBluetooth messagesSoftware Updates

Adverts/Discount coupons if not user consented

PULL(most examples debatable)

GrouponFoursquareNearest ‘XYZ’ searchAugmented Reality

Adverts/Discount coupons if user consented

Non-Confidential© eXplanoTech Ltd.

12

Page 13: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Examples of ‘Foursquare’ Specials/Discounts

App needs to be started to do check-in’s and get offers Can use other apps like Twitter to fetch replies to your

check-in’s Requires GPS – can be battery consuming

Non-Confidential© eXplanoTech Ltd.

13

Page 14: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Non-Confidential© eXplanoTech Ltd.

14

Page 15: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Small-Cells

Non-Confidential© eXplanoTech Ltd.

15

Page 16: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Residential Small-Cells

Typically ‘closed’ except for registered users

Not suitable for proximity marketing

Location Based services examples: Tailored news and other information

on operators portal Exclusive content on Mobile TV or on a

streaming channel Notification based services when

registered users camp on the small cell

Non-Confidential© eXplanoTech Ltd.

16

Page 17: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Video: Homezone Concept from Airvana

Non-Confidential© eXplanoTech Ltd.

17

Page 18: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

How many services can ‘Small Cells’ be part of?

Non-Confidential© eXplanoTech Ltd.

18

Page 19: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Enterprise Small-Cells & Picocells

Maybe ‘open’ or ‘closed’ except for registered users

Not suitable for proximity marketing

Location Based services examples: Enterprise specific applications mostly

Non-Confidential© eXplanoTech Ltd.

19

Page 20: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Public Access Small-cells & Metrocells

‘Open’ configuration to allow all users from an operator to camp on it

Can be used for ‘Proximity Marketing’ It has to be permission based with users opting

in.

Location Based Service examples Local offers/coupons via SMS or App Traffic updates Emergency information Additional value added information, sponsor

based, for an event.

Non-Confidential© eXplanoTech Ltd.

20

Page 21: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Video: Advanced Shopping Guidance Services

Non-Confidential© eXplanoTech Ltd.

21

Page 22: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Macro-cells getting smaller

Operators are now deploying denser networks with smaller cell sizes to improve coverage and capacity.

Typical cell sizes in Seoul, South Korea is 50 metres Typical cell sizes in Cologne, Germany is 300 metres In London cell sizes are typically less than 50 metres

The operators can leverage on small cell sizes for certain types of services/marketing but difficult to have personalisation as in case of Proximity marketing

Non-Confidential© eXplanoTech Ltd.

22

Page 23: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Video: Minority Report and future of Ads

This level of personalisation can only be achieved by really Small cells. Note that location can be used to show Ads on displays rather than

the phone

Non-Confidential© eXplanoTech Ltd.

23

Page 24: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Augmented Reality (AR) + LBS

Non-Confidential© eXplanoTech Ltd.

24

AR + LBS based marketing campaign by H&M Location based on GPS Users can take pictures with Virtual goods and get discounts

Page 25: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Non-Confidential© eXplanoTech Ltd.

25

Page 26: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Operator Involvement and Conclusion

Operators are ideally placed to provide services using small cells

Solutions can be provided for local searches, local advertisement, discounts and coupons For example: Shopalerts (see notes)

Special deals for loyal customers. Recommendations based on past history Solutions can be provided for basic feature phones as well

as smartphones. Operators should ideally develop their own platform to

utilise the complete value of the offering Can also work with the third parties by providing API’s.

Non-Confidential© eXplanoTech Ltd.

26

Page 27: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Additional Slides

Non-Confidential© eXplanoTech Ltd.

27

Page 28: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

LBS Application Market Opportunity

U.S. Carrier LBS revenues are estimated to hit $1.6B in 2015 however, this only represents approximately 25% of the total U.S. LBS

application opportunity

Non-Confidential© eXplanoTech Ltd.

28

2009 2010 2011 2012 2013 2014 2015$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

$1,800

$597

$735

$940

$1,145

$1,349

$1,480 $1,565

Source: Frost & Sullivan 2010

Page 29: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Mobile LBS Revenue Forecast

Non-Confidential© eXplanoTech Ltd.

29

Page 30: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Location Based Advertising (LBA) forecast

Non-Confidential© eXplanoTech Ltd.

30

Page 31: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Mobile Location Based Service Revenue Forecast

Non-Confidential© eXplanoTech Ltd.

31

Page 32: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Mobile search and advertising

Non-Confidential© eXplanoTech Ltd.

32

Page 33: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Survey: Which LBS are you most interested in?

Non-Confidential© eXplanoTech Ltd.

33

Page 34: ‘Proximity Marketing’ and ‘Location Based Services’ (LBS) using ‘Small Cells’

Non-Confidential© eXplanoTech Ltd.

34