*Management Information System Applications

*SYSTEMS FROM A FUNCTIONAL PERSPECTIVE

Introduction;

IT is used in all business activities to be Performed, business problems to be solved, & business opportunities to be pursued. As a business professionals, one has a specific understanding of how ISs affects a business functions & Appreciation of the major ways.

FUNCTIONALBUSINESSSYSTEMS

MARKETING IS

HRMIS

FINANCEISACCOUNTING

IS

PRODUCTION/Mfg IS

*Marketing & Sale IS

Marketing is concerned with the planning, promotion, & sale of existing products in existing market.

Business firms have increasingly tuned to IT to help them to perform vital marketing functions in the face of the rapid changes of today’s environment.

*Marketing IS

Marketing IS

Interactive marketing

Sales forceAutomation CRM

Sale Management

MarketingResearch &forecasting

Advertisement&

Promotion

ProductManagement

Input Transaction Documents• Customer order• Order acceptance• Delivery note• Invoice, credit note, debit note

Accounting1. Product sale2. Sales value3. Sales Tax4. Dealer & distribution5. Zone & customer6. Excise duty &export market, etc

Reports• Statutory compliance• Information update• Decision analysis• Action update• Operation update (customer complaints, order book, despatch

report)

*Manufacturing IS

IS used for operations of mgt & transactionprocessing.

Support of all firms that must plan, monitor, &control inventories, purchases & flow of goods & services.

IS helping them to plan & control their operations.

Mfg IS help companies to simplify, automate, & integrate the many activities which are needed to produce Products.

Input Transaction Documents• Production programme• Production schedule• Process planning sheet• Quality assurance rating form• Finished goods advice• Material requirement• Customer orderAccounting1. Quantity of production with respect to a time period2. Material requirement & its usage3. Breakdown incidence4. Use of power, fuel & consumablesReports• Statutory complaisance• Information update• Decision analysis• Action update

* Accounting IS

A/C ISs are the oldest & mostly widely used IS in Business.

Computer based A/C systems produce records & reports, the flow of funds through an org & produce important financial statements such as balance sheet & income statements.

Operational A/C systems emphasize legal & historical records keeping & the production of accurate financial information.

Typically, these systems includes TPS such as order processing, inventory control, accounts receivable, A/C payable, payroll & general ledger systems

Mgt A/C systems focus on the planning & control of business operations, & analytical reports comparing forecasted to actual performance

* HRM IS

Systems maintain E’yees records, track E'yees skills, job performance, training, E'yees compensation & carrier development information by support planning.

HR Systems Mgt Report

Online queries

E’yeesMasterfile

E’yees data (from various Dept) To pay roll

* Input Transaction Documents

*Personnel application form

*Appointment letter

* Appraisal form

* Wage/salary agreement

* Record of complaints, grievances, accidents

* Biodata, self & family

Accounting• Attendance• Manpower• Leave• Loans & deductions• Skills• Production data

Control1. Probable absence versus workload2. Projection of personnel cost against manpower increase, etc

Reports• Statutory report• Information update• Operation update• Decision analysis• Action update

* Financial IS

Computer based financial IS supports business m’gers & Professionals in decisions. 1. The financing of a business 2. The allocation & control of financial resources

CashMgt

InvestmentMgt

Capitalbudgeting

Financialplanning

FinancialIS

Reports

*IS in Banking Banking is generally understood as a place where the financial services are offered, viz checking, savings, & providing credit to the customers.

The customers choose the bank mainly on the following 3 factors;1. The ease of doing business2. The quality of personnel & service3. The range of the financial service

The MIS in banking industry revolves around this aspect. The customer of the bank would like to know the status of the A/C very fast to make decision on withdrawals or payments.

Hence the MIS is to be designed to identify, decide & design a service strategy for offering a distinctive service to the wide range of customers seeking a variety of service demand. the following points should be taken care of while designing an MIS for a bank

* Customer DB

1. Customer

2. Operator

3. Range of Service

4. Class of customers

5. Working Hours

*Service to the A/C holders

* Service for business promotions

* The index monitoring system

* Human resource upgrade

*IS today is used in almost all the sectors apart from the sectors mentioned above, it is also used in Hospitals, hotel industry, restaurants and so on.

Thank you!