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PRESENTATION ON REX SECURITY SERVICE Pvt.ltd Presented by : Group 1 1 CRITICAL THINKING AND DECISION MAKING

Presentation on rex security service

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Page 1: Presentation on rex security service

CRITICAL THINKING AND DECISION MAKING 1

PRESENTATION ON REX SECURITY SERVICE Pvt.ltd

Presented by :Group 1

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CRITICAL THINKING AND DECISION MAKING 2

Sooner or later we came to that life is not worthy, if we don’t let it to make some creation. So we thought

to be involved in making this project a worthy collection.

We especially want to thank Mr. Govinda Tamang for providing this opportunity. We also like to thank to Rex security Service for kind co-operation and giving

relevant information.Group members: Dilita thapa, kishor sapkota, Ashmita

Devkota, Deep Raj Bhandari.

Acknowledgement

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Have a look…

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Group members interacting with MD of Rex security service

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Table of contents HEADING Slide no.

About the organization 6

Defining security guard 7

Types of guard in organization 8

Sources 9

Process flow of an organization 10-11

Problems in Organization 12

Rational decision making process in solving problems 13-26

case 27-28

Case process flow 29

conclusion 30

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About the organization

Rex security service was established in 2007. Khagesh Ranjitkar is the managing director. It is providing very good security service to the customer. It is a legal, well registered or organization. Its aim is to provide security to hotels, industries, under constructing buildings, organization’s, banks, education, private company etc.. by sitting under the Nepal's law. It provides security to national and international level for VIP political leaders, celebrities. Such as in Macau,delhi

It also provide the training to the people and generates employment.

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PEOPLE WHO STANDS IN DOOR IS NOT ONLY A SECURITY GUARD. IN NATIONAL

LEVEL WHO CONTROLS THE CROWD , WHO PROTECT THE PEOPLE FROM

DANGEROUS SITUATION, WHO SECURE THE PEOPLE, WHO IS VERY ALERT IN

HIS WORK IS SECURITY GUARD.

Who is security guard?

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Types of guard in this organization

BouncerLife guardWatch manBody guard

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Sources

people from Rural and remote areasvillages

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Process flow

diagram

Raw (man power)

Security training

10Business person job

Identity of criminal

Neighbor, people and

police

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Raw man power

(with cv)

Step 1

Training

Step 4

Search for criminal record

Step 3

Medical check up

Step 2

Supply of man power

Step 5

Not qualified

Not qualified

ATM’S

BANK’S

HOSPITAL’S

NGO’S etc…

FIG: Process flow model of Rex Security Service

Neighbor , people

Not qualified

If not approvedIf fault If any record

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Turnover

Problems arise in organization

•Misuse of authority•Selfishness•Competitors•Punctuality problems•Psychological behavior•Drinking alcohol in duty•Police problem•Union conflicts

Major

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Rational decision making process to solve the problem In Rex security service

Identification of problem

Identification of Decision criteria

Allocation of weight to criteria

Selection of an Alternative

Analysis of Alternatives

Developments of Alternatives

Implementation of the Alternative

Evaluation of Decision

Effectiveness

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What exactly is employee turnover ?

According to Biz-Development, employee turnover is the number of permanent employees leaving the company within the reported period versus the number of actual Active Permanent employees on the last day of the previous reported period (physical headcount).

It is the difference in the rate of employees leaving a company and new employees filling up their positions.

STEP 1:Identification of Problem (Employee turnover)

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Major causes of employee turnover in organization?

Competitor’s persuade to provide more facilities.

Salary scale

Union conflicts

Benefits

Advancement and Promotion policies

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Relevant criteria might be..

Provide more facilities

The criteria to provide more

facilities to employee could include:

performance, cost , effectiveness , efficiency , expected profit

STEP 2: Identification of Decision criteria

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Which criteria are more or less important?

Relative Absolute comparisons Each criterion is compared to a standard

or ranked on its own merits

Comparisons Each criterion is compared directly to

every other criterion

Step3: Allocation of Weight to criteria

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Table: criteria and weight in providing more facilities

Criteria Weight

In this performance criteria has received the highest weight/importance(Scale 1 to 10)

performance 10

cost 8

Expected pay off 7

effectiveness 5

efficiency 4

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Inside organization facilities

Outside organization facilities

Motivation

Multilevel facilities

Step4 : Development of alternatives

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Assessment of providing facilities alternatives

Alternatives performance cost Expected payoff

effectiveness

efficiency Total

Inside organization facilities

7 8 5 4 6 30

Outside organization facilities

3 6 4 7 8 29

motivation 8 8 7 5 6 34

Multilevel level facilities

9 8 5 3 2 27

In this table motivation has received high score

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Evaluation involves assessing all possible alternatives in terms of predetermined decision criteria.

Will the alternative bring us near to goal?

Evaluation process usually includes1. Describing the anticipated outcomes

of each alternative2. Evaluating the anticipated costs of

each alternatives3. Estimating the uncertainties and risks

Step5 : Analysis of alternatives

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Evaluating alternatives in the decision making process

Is the alternative feasible?

yesAre the alternative

consequences affordable?

Is the alternative

satisfactory?

Retain further considerationyes yes

no

no

no

Eliminate from

consideration

Eliminate from

consideration

Eliminate from

consideration

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Select best alternatives from available alternatives

Choosing the best among the available alternative is real crux of decision making

Selecting the best alternative is not easy task.

Step6 : Selection of alternatives

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Weighting of facilities(assessment *criteria)

Alternatives Performance(10)

Cost(8)

Expected payoff(7)

Effectiveness(5)

Efficiency(4)

Total

Inside organization facilities

7 70 8 64 8 56 4 20 6 24 234

Outside organization facilities

3 30 6 48 4 28 7 35 8 32 173

motivation 8 80 8 64 7 49 5 25 6 24 242

Multilevel level facilities

9 90 8 64 5 35 3 15 2 8 212

It is clear from the above table that Motivation is the best alternatives to be selected among four alternatives since it have highest score 242.

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Keeping the decision into action

Success of implementation depends upon the reward structure, leadership style, communication system and group dynamic.

Step 7: Implementation of alternative

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Checking the result of ones decision

Is decision good or bad?

Is the implemented alternative appears working or not?

Step8: Evaluation of decision effectiveness

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Case study

On June 22 min bahaur and Rai bahadur from kabre district come seeking job in Rex security service. As rex security wanted 2 more employees for their organization and they had vacancy announcement in Kantipur .

Md of Rex ask them for CV.

On june 23 they submitted their CV to receptionist of Rex. Their CV was approved by MD.

On june 24 sent to for medical check up.

Min bahadhur was fit and fine but Rai badhur has tuberculosis. So min bahadhur was appointed for further step but shyam bahadhur have to return home.

Min Bahadhur’s case

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Contd.. Min bahadhur case

The rex security service check the criminal record of min bahadhur . He was free from criminal activities.

Min bahadhur was selected for life guard as he know swimming.

He was sent for training on June 26

After the complementation of 1 week training he was perfect for his job

And on july 3 he was send to Mahendra police club for security guard in swimming pool.

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Case process flow diagram

Min bahadhur and Rai

bahadhur

Medical Min bahadhur was

only approved

Criminal record(min badhur

was free)

Rai bahadhur(return back)

Gone for training

He was sent to mahendra police

club

Politeness, interaction

with neighbor

Work station

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conclusion Process flow diagram talks about input, process

and out put of the organization

In our case we use process flow for how employee are taken in organization

Process flow diagram shows how the system works in the organization.

Through the rational decision making process motivation is found to be the best alternatives to control employee turnover

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Date ACTIVITIES

June 14 Group meeting about project (1 hour)

June 15 •Visited organization•Interaction with MD•Information collection

June 16 Paper work on project ( By Individual member)

June 17 Analysis of paper work through group meeting

June 18 Preparation of slides

June 19 Finalization of Slides in group meeting

June 20 Division of slides to each individuals for presentation

June 22 Work completed .

AGENDA

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THANK YOU