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why upgrade / move to Notes 8
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Why upgrade to Lotus Notes 8Take II - Competitive Edition
September 5. 2008
IBM Lotus Software
Innovation is about people!
… . all in context
Profound changes in the global business environment
People are….• driven to collaborate
• pervasively connected to each other
• pervasively connected to information
• have increasing access to expertise
• increasingly make time efficient well informed decisions
• Sharing all sorts of information2IBM Lotus Software
What is the end-user outset today?
3IBM Lotus Software
The opportunity to empower employees has never been greater
With the right tools and resources, there is no limit to what your people can do for your business
Users:
S ingle, unified view for collaborating and communicating effectively
Developers:
S tate-of-the-art RAD application development tools
Administrators:
Control of the desktop and the collaboration budget
4IBM Lotus Software
Bringing it all together in one collaborative experience BlogsBlogs
BookmarksBookmarksActivitiesActivities
InstantInstantmessagingmessaging
OfficeOfficeproductivityproductivity
FeedsFeeds CommunitiesCommunities
BusinessBusinessinformationinformation
LOB applicationsLOB applications
Email / CalendarEmail / Calendar
Profile informationProfile information
5IBM Lotus Software
Productivity
Composite apps. Documents & Content
Activities, blogs
IM/UC 2Profiles
Access to information and expertice in context
Integrated desktop
Email / Calendar Feeds, Wiki’s
Notes 8 – a rich yet simple face to collaboration- An integrations hub for “new ways of working”
6IBM Lotus Software
IBM Lotus collaboration product strategy
Interaction og client functionality (on-line or off-line)
InformationBusiness process
MobilBrowserRich klient Portal RSS/AtomWindows/Office eForms
Composite application framework
7IBM Lotus Software
So what do I get with Lotus Notes 8 ?
• A much improved, cool new user interface• Improved productivity with quick access to information• Stream-lined email, contact and calendar features• Edit, create and share documents - all from inside Lotus Notes• Integrated instant messaging and awareness*• Handle inbox “overload” with personal and public document
libraries* • Advanced search options built into Lotus Notes• Innovation: Composite applications, Sidebar & plug-ins,
Widgets, Live text• Incremental new “stuff”: In-line spell check, recent contacts,
threaded inbox view, Mail box size indicator
* Can be enhanced with full version of Lotus Sametime & Lotus Quickr8IBM Lotus Software
Lotus Notes 8 – a closer look
9IBM Lotus Software
Integrated presence
and IM Horizontal and vertical preview pane options
Recipient icons and
flags
Conversation threads
Color coded messages
Additional niceties ... (Mail)
Automatic look-up of recent contacts
Instant spell checking
Spell check in another language
Recall message
Multi-level text undo
11IBM Lotus Software
Additional niceties ... (Calendar)
Two time zones New Out of Office functionality:
- Hours
- Server taks - Instant Out of Office response
Check/Uncheck people during meeting planning
13IBM Lotus Software
Collaboration – where was it now?
14IBM Lotus Software
A personal favourite - Swiftfile
• Get easy access to move mail to folders
• Three likely folders suggested• A spot of artificial intelligense• Available both for Notes 7 or 8, but
use it as an upsell
IBM Lotus Software
16
Lotus Notes 8- Sidebar and plug-in model
• Unique new sidebar innovation• In-place contextual
applications• Ease of access
– Most functionality only 1-2 clicks away
• Out of the box integration points– RSS Feeds– Activities– Calendar “Day at a Glance”– Sametime– Lotus Quickr
• Widgets• Extensions to the already extensive
application development model. Add your own applications
IBM Lotus Software
17IBM Lotus Software
The more advanced stuff: Composite Applications
• Start thinking of the Lotus Notes Client as an application integration hub
• Combine Information from different sources• Reducing time spent on correlation information• “Integration at the glass”• Modernice existing applications
– Tie existing applications with other or new applications
• It is more than just a Lotus Notes application– Is this a Portal ?
• The possibilities are endless
Let’s look at some examples for inspiration ...
18IBM Lotus Software
IBM Lotus Software
And in Lotus Notes 8.0.1 – Live Text and Widgets
Getting something like this ...
Collect widgets Wire them to text => Live Text!
Perform business actions with a single click Automate common searches and look ups
Auto-recognize common text strings Present relevant, real-time information
23IBM Lotus Software
R ich client Browser Mobile
IBM Lotus Notes IBM Lotus Domino Web Access – Lite mode
IBM Lotus Notes Traveler
Transparent access
24IBM Lotus Software
iNotes Lite
25IBM Lotus Software
Notes Traveler
• Response to popular demand• Push model• Basic wireless mobile replication
solution for Lotus Domino email/PIM data
• Runs directly in the Domino server as a server task
• Support for Microsoft Windows Mobile 5 and 6 (Professional and Smartphone)
• Nokia support slated for 8.5 (S60 Symbian)
• Communicates over a Secure Socket Layer (SSL) connection offering 128 bit encryption
– Optional mobile VPN
• Licensed as part of Domino• Extended device support and richer
offerings available from third party28IBM Lotus Software
Lotus Notes 8.0.1 gave us ...
• Mail– Default to reply without attachments– Quota Gauge– Send documents from Symphony
• Document compression• Composite applications• Relative links• Citrix 4.5 Support (8.0.2!)• New ToDo UI• Calendar • Dual Time Zone• Delete warning in the
calendar
29IBM Lotus Software
... And the Domino 8 server
• Continued improvements in administration and performance
• Out of Office as server service• Lotus Traveler – push mail• TCO improvements:
– 30% I/O – 20% lower CPU usage– 25-30% less disk usage
(Design+data compression)
• Mail quota indication• DB2 as Domino data repository• Tivoli Directory Integrator
• Internet login lock-out• Inbox ”cleaning”• Automatic bookmark
redirection (rename/move server, move applikation)
30IBM Lotus Software
Lotus Notes and Domino 8.0.2
• Performance improvements– Reduced memory footprint– Improved client start time– Improved client responsiveness– Goal: to run comfortably on a Thinkpad 2GHz T30 w. 1 GB memory
• iNotes Ultralite (iPhone browser support)• 64-bit Citrix support
31IBM Lotus Software
iPhone support – iNotes Ultralite
• Basic Mail, Contacts and Calendar• Included in the mail file design as of 8.0.2• Common Email functions
– Inbox views and navigation– Read message– Compose message– Reply to/Forward message– Address Lookup
• Supports Apple Safari on iPhone series 1 and 2– Support planned for other devices (intentional and
occasional)– Also works in Firefox for demo purposes etc.
32IBM Lotus Software
And we are STIIL backward compatible!
• No “Rip-n’Replace” - Notes and Domino 8 is compatibel with earlier versions:– Same infrastruktur– Same data store– Same securitymodel– Same Directory– Same administration tools– Same replicationmodel– Same APIs – and more
• And Innovation forcollaboration
33IBM Lotus Software
Microsoft - why worry?
• Microsoft has asked their sales and partners to reach out to Notes customers before they upgrade to Notes 8. Once on Notes 8 their willingness to go the Microsoft way is reduced considerably – the window of opportunity is closing
• An indication to us of the importance of driving the Notes 8 upgrade!
”If Microsoft can replace everything else in the stack for the smaller customer, it will do everything in its power to do that” - Mike Gilpin, Forrester Research Director
34IBM Lotus Software
Notes and Domino – much more than just e-mail
”Calling Lotus Notes a mail solution and comparing Lotus Notes to Microsoft Outlook, is like asking Tiger Woods to go 18-holes with his putter.”
35IBM Lotus Software
Microsoft planted messages - FUD
Messages that are recurring to much to be occasional:
2. “Outlook and the Microsoft UC2 solutions have a nicer UI”3. “Users love Outlook and use it at home.”4. “No one else in your line of business use Lotus Notes.“5. “Candidates for your future merger and acquisitions are likely
to run Exchange.”6. “You have too many Domino applications. A Microsoft decision
will lead to fewer and more targeted applications”
Fight the FUD!
36IBM Lotus Software
The subjective argument – enter the beauty contest now
• Notes 7 was released in the fall of 2005• Notes 6.5 was released in the fall of
2003, support ending April 30. 2009• Your customers are comparing 3-5 year
old technology to Outlook 2007• How to counter the taste argument
37IBM Lotus Software
”It is ugly as shit – especially Outlook 2007”- Wanderingstan blog
Users love Outlook and use it at home – Not true!
• Business usage patterns are not the sameas home use of Outlook/Outlook Express
– Microsoft estimates that <10% use Outlook at home!
• Tools such as Facebook, Hotmail, Google, MySpace, Skype, LinkedIn and other web 2.0 technologies are at least as important to the private user
• Home e-mail is dominated by Hotmail, G-mail and POP3/IMAP ISV solutions accessed through Thunderbird or proprietary browser solutions
– Outlook is not a preferred home use client model
• Microsoft is not promoting the use of Outlook 2007 for private email• Office 2007 Home & Student Edition does not include Outlook• Vista no longer comes with Outlook Express (no new developments
for 5 years)• New mail experience – Windows Mail - does not resemble Outlook• Microsoft is moving home users to Windows Live, unsuitable for
corporate use38IBM Lotus Software
The grass isn’t always greener over there…
Source: Ferris Research, Exchange 2007 Implementation Issues, December 2007. With permission
How difficult do you find the Exchange 2007 upgrade to be?
“Within the land of IT, nothing is a bigger pain to own, manage and run than Microsoft Exchange. Everywhere you go customers have horror stories about the installation, maintenance and, above all, up-time of their Microsoft Exchange implementations. And worse yet, they will all tell you they are paying top dollar for the privilege because the expertise needed to successfully run a Microsoft Exchange server is some of the most expensive in the IT labour pool.”- Michael Vizard, eWeek, September 2007
39IBM Lotus Software
The Microsoft alternativeThe Outlook for Exchange is cloudy
• Rigid requirements - New 64-bit server requirement in Exchange• Creeping dependencies – SQL Server, Windows Server etc.• Exchange no longer supported as an application platform -
Existing API’s are withdrawn• No upgrades just migrations
– Exchange 2003 will not upgrade to Exchange 2007– Exchange 2007 on Windows 2003 will not upgrade to Windows 2007– No rolling upgrades– No mixed environments
• Complicated and expensive (active-passive) clustering• Application capabilities scattered over multiple clients and
interfaces
40IBM Lotus Software
"S harePoint does a lot of things , but it does very few things very well. - S hawn S hell, CEO of Consejo, author of The S harePoint Report 2008 from CMS Watch
STEVE
"What’s the question? S harePoint is the answer
41IBM Lotus Software
CMS Watch – Portal comparison study
• ...CMS Watch identifies seven common enterprise portals, of which MOSS excels at two: Collaboration and Web Development.
• "For use as an enterprise portal, MOSS will remain an unlikely fit for most e-business scenarios or enterprise-wide deployments in large organizations"
• "MOSS adds a long set of new features, but MOSS should still only be considered for departmental collaboration or intranet scenarios in mid-market organizations already using Microsoft intensively"
• ...the most value from enhanced Office integration will come to those enterprises concurrently upgrading to Office 2007. Customers on older versions of Office may find their usability mileage varies.
• As with the previous version, ease of installation obscures difficulty in customization and ongoing maintenance; administrators can easily get in over their head.
• "Microsoft has tried to go 'enterprise' in the impressive breadth of MOSS capabilities, but not necessarily in their depth and scalability”
42IBM Lotus Software
MOSS enters the valley of disappointment
• SharePoint will continue to grow at viral rates as a low cost, low touch, document collaboration system. But in 2008 we will see the start of a noticeable backlash, particularly among larger enterprises
• The backlash will be two-fold. First larger enterprises will exhibit major compliance and litigation discovery issues across numerous unmanaged and unaccountable SharePoint locations. You will also see a backlash against sizable development costs and times to build maintainable applications in the MOSS environment.
• With the more complex SharePoint projects struggling to launch, customers are realizing a disconnect between Redmond's heavy promotion and the realities of a product that is significantly less out-of-the-box than most expect.
Source: http://www.cmswatch.com/Feature/172-2008-Predictions?source=EM43IBM Lotus Software
Looking for additional sales / upsell ?
44IBM Lotus Software
45IBM Lotus Software
Lotus Sametime in Notes 8
Lotus Sametime entitlements
CapabilityEntitled in Notes
7Entitled in Notes 8 Available with
Sametime License
Presence Yes Yes Yes
Instant Messaging chat Yes Yes Yes
N-way chat Yes Yes Yes
Sort contact list Yes Yes Yes
Show short names Yes Yes Yes
Show online only Yes Yes Yes
Time stamps Yes Yes Yes
Chat history Yes Yes Yes
Rich text N/A Yes Yes
Emoticons N/A Yes Yes
Emoticon palettes N/A Yes Yes
Business card display N/A Yes Yes
Contact type ahead N/A Yes Yes
Spell Check N/A Yes Yes
46IBM Lotus Software
Sametime entitlements (cont.)
CapabilityEntitled in Notes
7Entitled in Notes 8 Available with
Sametime License
Full Sametime client or any external clients No No Yes
Web conferences/Instant Meetings No No Yes
Sametime Toolkits (including ST Links) No No Yes
Sametime Gateway (Public IM) No No Yes
Mobile access/Sametime Mobile No No Yes
Selective who can see me No No Yes
Set alerts No No Yes
Send File (File Transfer) No No Yes
3rd party telephony or multi-way video No No Yes
Voice chat N/A No Yes
Video chat (native point-to-point video) N/A No Yes
Multiple Sametime communities N/A No Yes
Set geographic location N/A No Yes
Screen capture tool N/A No Yes
Selective DND N/A No Yes
IM-specific plugins N/A No Yes
47IBM Lotus Software
The Sametime product family
48IBM Lotus Software
Moving from Lotus Quickr Entry to Lotus Quickr
Lotus Quickr Entry-Each user can get 1 file store
-No places as such-But all the connectors are there
-So ...
49IBM Lotus Software
Integration with Lotus Quickr
50IBM Lotus Software
What about saving the entire email ??
• In the same way users are able to save attachments into Quickr places, Lotus Quickr 8.1 will allow Notes users to save the body of the email as well.
• By doing so, the email itself can become part of the Quickr place and can be managed, accessed, archived, and controlled alongside all of the other relevant team content
51IBM Lotus Software
IBM Lotus Software
Lotus Connections is superior to Microsoft SharePoint
• On stage comparison held June 10. in Boston hosted by The Burton Group
• Lotus Connections came across as a clear winner of the comparison, and the success has resounded on blogs since then
• Leverage the momentum attained from this event to take on and entice competitive accounts with Connections
• Ask for materials from IBM
IBM Lotus Software
”IBM came across as a clear winner”- Mike Gotta, The Burton Group
55
Microsoft licensing best practises
• Microsoft is not telling your customers the full story – they need to watch out for the trap!
• An EA with Microsoft is an expensive way of acquiring Microsoft software
– Windows Professional Upgrade is rarely used - and costly– Buy Office Standard Edition as and when needed– Don’t buy things you do not use
• Additional licensing is required for SharePoint, Exchange and Office Communication Server to access most new functionality
• Substantial cost in SQL Server– Use SQL Server processor based licensing– Additional compared to many IBM solutions
• Total cost savings potential 35-80%• Customers with an EA needs to oust Notes
to attain value from their EA• Engage with customers and Microsoft
customers alike (1.000 user minimum)
”We’re continually surprised by the number of companies that don’t take the time to conduct a financial analysis of the costs and benefits of SA”
Let’s do something and do it quickly, because I’m sitting on a
big pile of cash over here.”
IBM Lotus Software
Summary
You should be very enthusiastic about Lotus Notes 8 New ways of working – but still very much Lotus Notes Lotus continues to add value and bring innovation to the
collaboration space The way people collaborate keeps changing – new ways of working
– Notes 8 keeps up with the latest trends Keep getting additional value from your past investment This is not just about email – we are beyond that Notes 8 is still just another easy upgrade Sell what’s there now even if 8.5 looks even more promising Current applications live happily ever after IBM Lotus collaboration is far superior to the competition. Use
Notes 8 to make sure the customer realizes this
Let your customers reap the benefits of Lotus Notes 8 today!56IBM Lotus Software
Additional information
• Competitive resources in the Nordics– Norway : Arne S. Nielsen, [email protected]– Sweden : Fredric Wahlsten, [email protected]– Finland : Caj Eklund, [email protected]– Denmark : Niels J. Hansen, [email protected]
• Notice: The Lotusphere 2009 web site is now on-line– Abstracts needs to be entered before September 26.
57IBM Lotus Software
Notes 8.5 – what can we expect ?
Goals of Domino 8.5
• Simplify Notes Identity management and authentication– Eliminate need for Lotus Notes password for authentication– Simplify Notes ID management
• Reduce storage costsOptimize and reduce attachment storage
– Further reduce I/O bandwidth
• Improve quality of service – Reliability initiatives– Domino Configuration Tuner (DCT)– Dynamic Group Policies
• Modernize Domino application development– Deliver major improvements in Domino web application server and
development tools– Domino Designer in Eclipse
Simplify Identity Management
• For Users:– Eliminate need to enter Notes password– Simplify “forgotten password” and “lost ID file” recovery– Eliminate need to manually keep multiple ID files consistent
• For IT:– Greatly simplify Notes ID management: manage, update and distribute ID‘s– Allow Notes user and group information to be stored and managed in non-
Domino LDAP directories
Calendar federationChoose the type of
calendar to add
Roaming ...
Key Notes 8.5 Roaming Themes
Simplify roaming and enhance deployment– Policy-based roaming admin– Simplified end-user dialogs– ID Vault integration– Serviceability focus
Enable roaming for Notes standard– Roam XPD/Eclipse-based settings and data– Includes all client settings in preferences panel– Includes Feeds and Widgets
Support new file-server roaming mode– New option for roaming data to file server– LAN-based roaming – Does not require a local Domino server
64
Modernizing Domino Web Applications
64IBM Lotus Software
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Modernizing Domino Web Applications