Pre-Con Ed: CA Software Asset Management - Key Customer Topics

Pre-Con Ed: CA Software Asset Management - Key Customer TopicsMichel Avenel - Sr. Principal Product Manager - CA TechnologiesKim Rasmussen - Sr. Principal Engineering Services Architect – CA Technologies

AMX23E

AGILE MANAGEMENT

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For Informational Purposes Only Terms of this Presentation


Agenda

SELECTING THE RIGHT DATA SOURCE(S)

CA’S SOFTWARE ASSET MANAGEMENT EXTENDED CATALOG

ASSET LIFECYCLE (WHEN TO CREATE ASSETS)

INVENTORYING CONTRACT/LICENSE DATA

OPTIMIZING RAW DATA IMPORTS

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Selecting the Right Data Sources

Complete and accurate data is a critical success factor for IT Asset Management (ITAM). This topic explores the question what data is needed, where to get the data and how to get the data.

Key Considerations:

1. Identify primary data source

2. Partner with data source owner(s)

3. Evaluate suitability to support outcomes

4. Standard versus custom connector

5. Identify required data transformations

6. Ensure no data overlap (when multiple data source required)

7. Implement data orchestration


CA’s Software Asset Management Extended Catalog

Understanding if the software titles in scope are standard or extended is a key element to collect and onboard data. Developing extended catalog entries is as much art as is it science.

Key Considerations:

1. Initial review of entitlement data to determine if titles will be extended.

2. Determine if there are similar products in the catalog (as a starting point)

3. Identify supported metric engine

4. Product Recognition

5. 3rd Level Metric data

6. Ensure proper data modeling

7. Managing Master Catalog Updates


Asset Lifecycle (When To Create Assets)

This has been a highly debated topic over the years: At what point in the asset lifecycle should you create an asset record for tracking and management purposes.

Key Considerations:

1. Defining standards and models

2. Requested versus ordered versus received

3. Consider the receiving process

4. The value of Advanced Shipment Notifications (ASNs)

5. Create assets from inventory


Collecting Contract/Entitlement Data

Understanding your software entitlement and the contracts that govern your software licenses (purchases) is a foundational element of your vendor onboarding process.

Key Considerations:

1. When do I start collecting this information?

2. Managing your work streams

3. Resource Qualifications

4. Data completeness and accuracy

5. Data Quality

6. Measure twice, cut once


Optimizing Raw Data Imports

ITAM is a data-driven practice. Effective integration strategies are essential for success. An efficient data import architecture is also and important consideration.

Key Considerations:

1. Allocating sufficient time for developing data integration and import approach.

2. Complexity creates additional administrative overhead.

3. Effective orchestration is an essential consideration.


Recommended Sessions

SESSION # TITLE DATE/TIME

AMX113S An Integrated ITAM and ITSM Strategy to Better Control IT Services and Assets 11/16/2016 at 1:45 pm

AMX21S Case Study: Create Time out of Thin Air - Automate and Stop Manual Software License Compliance 11/16/2016 at 3:00 pm

AMX122S Case Study: Taking IT Asset Management to the Next Level With Process Automation 11/17/2016 at 3:45 pm


Must See Demos

Service Desk and Support Analyst xFlow Experience

Software and Hardware Asset Management

Request Management and Self-service

Management Insights –Reporting and Dashboards


Questions?


Thank you.

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Pre-Con Ed: CA Software Asset Management - Key Customer Topics