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About MNSURE Minnesota’s health insurance marketplace Presentation to the Broadband Task Force May 14, 2013 Pete Frank, Mnsure IT Director

Pete Frank, Information Technology Director, MNSure

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A presentation to the May 2013 Minnesota Broadband Task Force meeting.

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Page 1: Pete Frank, Information Technology Director, MNSure

About MNSUREMinnesota’s health insurance marketplace

Presentation to the Broadband Task Force

May 14, 2013

Pete Frank, Mnsure IT Director

Page 2: Pete Frank, Information Technology Director, MNSure

Overview

What is MNsure

What’s been done to date

What’s next

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Page 3: Pete Frank, Information Technology Director, MNSure

What is MNsure?

A new marketplace where Minnesotans can find, compare, choose, and get quality health care coverage that best fits your needs and your budget.

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Page 4: Pete Frank, Information Technology Director, MNSure

Why MNsure?

Subject of ongoing dialogue in Minnesota since 2006

Provision within the federal Affordable Care Act (ACA)

enacted in March 2010

State-based marketplace signed into law by Governor Dayton in

March 2013

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Page 5: Pete Frank, Information Technology Director, MNSure

Why MNsure?

One place to search, select and enroll. Less administration for small employers.

Simple One-Stop Shop

More Choice

Lower Costs

Quality Ratings

Consumer has many plans to pick from and can pick a quality plan that best fits their needs.

Financial assistance and greater market incentives for competition on quality & cost.

Consumers can find easy to use, comparable information on plans and providers

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Page 6: Pete Frank, Information Technology Director, MNSure

How will MNsure work?

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Commerce

Federal Hub

Other

DHS

MDH

Insurers

Na

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ato

rs, A

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nts

, B

rok

ers

Ind

ivid

ua

lsE

mp

loy

ers

/ E

mp

loy

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s

MNsure Marketplace

Commerce

Page 7: Pete Frank, Information Technology Director, MNSure

How will MNsure work?

One process to determine eligibility for

Qualified Health Plan

Financial assistance/tax credits to lower premiums

Medicaid

Children’s Health Insurance Program (CHIP)

Reduced cost sharing

Offers choice of plans and levels of coverage

Insurance companies compete for your business

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Page 8: Pete Frank, Information Technology Director, MNSure

Who will MNsure serve? Over 1 million Minnesotans

Individual Consumers – 450,000

Small Businesses and Employees – 155,000

Medical Assistance Enrollees – 690,000

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Page 9: Pete Frank, Information Technology Director, MNSure

Who can use MNsure?

Live in service area

Be a U.S. citizen

Not be incarcerated

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Page 10: Pete Frank, Information Technology Director, MNSure

When can you enroll?

Initial open enrollment starts October 1, 2013 and ends March 31, 2014

Annual open enrollment periods after that run October 15 through December 7

Special enrollment periods available in certain circumstances during the year

Members of federally-recognized tribes may enroll or change plan designations one time per month

Small employers can enroll/renew throughout the year at one time of their choosing

Individuals may apply and be eligible for Medicaid throughout the year

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Page 11: Pete Frank, Information Technology Director, MNSure

What’s Been Done to Date

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Page 12: Pete Frank, Information Technology Director, MNSure

Grant Funding

Federal Grant of $1 M

February 2011

Federal Grant of $4.2 M

August 2011

Federal Grant of $23 M

February 2012

Federal Grant of $42.5 M

August 2012

Federal Grant of $39.3 M

January 2013

• Planning• Development• Technical Infrastructure• Stakeholder

Consultations• Market Research

• Technical Infrastructure• Program Integration• Operations• Outreach• Branding

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Page 13: Pete Frank, Information Technology Director, MNSure

Stakeholder Engagement

Advisory Task Force15 members

Provides guidance on issues related to the development of a health insurance

marketplace for Minnesota.

Technical Work Groups185 members

Develop, discuss, and provide technical assistance on options to the Advisory

Task Force

• Adverse Selection• Finance• Governance• Individual Eligibility• IT and Operations• Measurement and Reporting

• Navigators and Agents/Brokers• Outreach, Communications & Marketing• Plan Certification• Small Employers and Employees• Tribal Consultation

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Page 14: Pete Frank, Information Technology Director, MNSure

System Development

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Page 15: Pete Frank, Information Technology Director, MNSure

MNsure Functionality and Interactions

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Page 16: Pete Frank, Information Technology Director, MNSure

The User Experience

Helps to design a user experience that is responsive to people’s different needs, desires and expectations.

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Page 17: Pete Frank, Information Technology Director, MNSure

How might MNsure look?

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Page 18: Pete Frank, Information Technology Director, MNSure

Federal Planning Landmarks

Design ReviewApril 2012

Assessed progress on IT and operational functions

Blueprint Certification ApplicationNovember 2012

Described readiness to perform exchange activities and functions for states seeking approval to operate a state-based exchange

Conditional Approval ReceivedDecember 20

Certification Documents and Approval Notificationhttp://www.mn.gov/hix/planning-activity/certification/

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Page 19: Pete Frank, Information Technology Director, MNSure

MNsure Legislation

HF5 / SF1 introduced

January 10, 2013

Heard and passed in 18 House and

Senate committees

More than 100

amendments offered

Over 100 hours of debate

Signed into law March 20, 201319

Page 20: Pete Frank, Information Technology Director, MNSure

MNsure Governance

Board Members

Commissioner of DHS

6 appointed to represent interests of consumers, small employers, uninsured, health care system

Board appoints advisory committees of stakeholders

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Page 21: Pete Frank, Information Technology Director, MNSure

MNsure Funding

• May withhold up to 1.5% of policy premiums

• No more than 25% of 2012 MCHA assessment

• Up to $20 million loan

2014

• May withhold up to 3.5% of policy premiums

• No more than 50% of 2012 MCHA assessment

2015 • May withhold up to 3.5% of policy premiums

• No more than 100% of 2012 MCHA assessment

2016

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Page 22: Pete Frank, Information Technology Director, MNSure

Qualified Health Plans

All plans meeting requirements

allowed in 2014; Board may select

best starting in 2015

Plan submissions by

mid-May

Plans must meet minimum

“certification” requirements

Certification Criteria: http://mnsure.org/hix/your-benefits/plan-carriers.jsp

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Page 23: Pete Frank, Information Technology Director, MNSure

Plan Levels of Coverage

Levels of Coverage

Plan Pays on Average

Enrollees Pay on Average* (in addition to the

monthly plan premium)

Bronze 60 % 40 %

Silver 70 % 30 %

Gold 80 % 20 %

Platinum 90 % 10 %

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Page 24: Pete Frank, Information Technology Director, MNSure

Consumer Assistance Services

Eligible Organizations

Have existing, or could readily establish, relationships with consumers in Minnesota, including uninsured and underinsured, likely to be eligible to enroll through MNsure

• Community and consumer non-profit focused groups• Trade, industry and professional organizations• Farming organizations• Religious organizations• Chamber of Commerce• Agents/Brokers• Coalitions and collaborative efforts• Tribal organizations• State and local human services

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Page 25: Pete Frank, Information Technology Director, MNSure

Consumer Assistance Services

Compensation

In-Person Assister

Infrastructure and outreach grants – competitive solicitation process

Payment per enrollment (until funds are depleted)

Pay-for-performance payments

Certified Application Counselors

Do not receive payment from MNsure or health carriers

Agent/Brokers

Continued commission from carriers

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Page 26: Pete Frank, Information Technology Director, MNSure

What’s Next

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Page 27: Pete Frank, Information Technology Director, MNSure

Next Steps

• Customer Service/Call Center• Navigators/In-Person Assisters/Brokers• Plan Certification and Comparison Info• Eligibility and Enrollment• Premium Processing

Business Operations

• Hardware/Software• Federal Hub• Privacy/Security• System and Software Integration• Testing

Technology

• Messaging• Outreach – grassroots within communities• Public Awareness – TV, radio, social media,

etc.Outreach

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Page 28: Pete Frank, Information Technology Director, MNSure

Upcoming Key Dates

May: MNsure Board

appointed and meeting

May: Health insurance plans filed

with DOC & MDH

Summer: System testing;

Consumer Assistance

training; MNsure at State Fair

September: Call Center

opens

October 1: Enrollment

begins

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Page 29: Pete Frank, Information Technology Director, MNSure

Public Education Website

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Page 30: Pete Frank, Information Technology Director, MNSure

Questions?

mnsure.orghealthreform.mn.gov

healthcare.gov

Pete FrankInformation Technolgy Director

[email protected] 651-539-1336

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