Performance Warrior Tales: Cloud Load Testing the Retail Giants

1© 2012 SOASTA. All rights reserved.

Performance Warrior Tales: Cloud Testing the Retail Giants.

Webinar

Presents

Tips and Tricksfrom Large-Scale Retail Performance Engineers

2© 2012 SOASTA. All rights reserved. May 22, 2012

Preparing for the best case retail scenarios

In This Webinar

TODAY’S SOASTA PRESENTERS

Paul Korenevsky: Engagement Manager, Load Testing SME - AkamaiCraig Combs: Principal Performance Engineer – Giant Retailer Mike Ostenberg: Sr. Solution Architect – SOASTA Moderator - Brad Johnson: VP Product & Channel Marketing - SOASTA

Agenda: • Intro & Poll question• Meet Paul from Akamai• Meet Craig from a Top 5 retailer• Panel Questions• CloudTest demo for Retail

Questions: Submit in chat box during event


Poll Question


Paul Korenevsky

Load Testing @ Akamai

Engagement Manager, Load Testing SME

©2013 AkamaiAkamai Confidential Faster ForwardTM

The Akamai Intelligent Platform: What is it?

Scale & Breadth

• 120,000+ servers

• 1,100+ networks

• 750+ cities

• 1,700+ locations

• 74 countries

The leading Internet Cloud platform for enabling secure, high-performing user experiences on any device, anywhere.

Web Traffic

• 500 billion hits per day

• 19+ million hits per second

• 100+ million streams per day

• 1M+ concurrent streams

• 5.5+ Terabits per second peak

• 15 – 30 % of all Web traffic


The Akamai Solution Family

Inspire Innovation


How Akamai Works

Customer Origin

Users Akamai Edge Server

closest to Origin Server

Akamai “SureRoute” protocol optimizes routes and reduces

round trips

High Performance Global Overlay

Network

Edge Region close to End

User

Web Server

Security embedded into Akamai Edge

Servers

It All Starts in the Cloud – at the Edge


Preparing for Peak Traffic

1. Inventory potential Availability and Performance risks, such as failures at the:

• Web(servers/LBs)• App (servers/db/cache)• Back end (OMS, inventory, fraud prevention, tokenization…)• Network (ISP, pipe, DNS, LBs …)• Security (firewall, WAF, IPS/IDS)• CDN (unless its Akamai, of course)• 3rd Party (translation/adaptation, recommendations, reviews, a/b testing, analytics, …)

2. Evaluate each risk• Stress testing• Load testing• Penetration testing

3. Mitigate each risk, prioritizing based on evaluation • Define and implement proactive mitigations• Prepare and test reactive mitigations


Typical load provides little insight into issues thatarise under peak load

OriginInfrastructure


Stress test the origin



Why Performance Matters

Consumers are becoming less patient - 40% of shoppers will abandon after 3 seconds

8 Seconds

4 Seconds

3 Seconds

0 2 4 6 8 10Response Time

Site Abandonment Threshold

Zona Research, 1998

Jupiter Research, 2006

Forrester Research, 2009

10 Seconds

Nielsen, 1996

Webpage Load Time

Seconds

4

2

6

8

10

2

4

6

8

10

Seconds

Consumer Patience


Load test through Akamai for realistic performance results



Craig Combs

Performance Tips from the Retail Giants

Principal Performance Engineer

RetailerA


Critical Things for Load and Performance Testing Retail sites

Test for spikes

Test what you think doesn’t need to be tested

Test expecting failure

If you can’t test it, virtualize it

Don’t forget about the user experience

Monitor everything

Don’t wait until just before the holidays

Test in production



Test for spikes





Monitor everything


Test in production



Test for spikes





Monitor everything


Test in production



Test for spikes





Monitor everything


Test in production



Test for spikes





Monitor everything


Test in production



Test for spikes





Monitor everything


Test in production



Test for spikes





Monitor everything


Test in production



Test for spikes





Monitor everything


Test in production


Questions for the ProsGet your notepad app ready!



1. What are the two primary goals for seasonal

testing?




testing?

2. Which critical user-scenarios should be tested

first?




testing?


first?

3. How do you create realistic conditions




testing?


first?


4. When should you stress your CDN?




testing?


first?



5. Should you be hammering on live production

systems?




testing?


first?



5. Should you be hammering on live production

systems?


CloudTest

SOASTA CloudTest Demo

Actionable intelligence

Scale

Speed

The Leading Cloud-Based Load & Performance Test Solution


Thanks

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Performance Warrior Tales: Cloud Load Testing the Retail Giants