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Jeffery Wong Manager, RHI IT Corporate Services Kevin Beers Technical Lead, RHI IT Corporate Services PeopleSoft in the Cloud © 2011 Robert Half International Inc. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the fullest extent of the law. RHI is an Equal Opportunity Employer.

PeopleSoft in the Cloud

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Learn how Robert Half International is using Amazon Web Services to host Oracle PeopleSoft Enterprise applications to increase the speed of building environments, lower the total cost of ownership of the PeopleSoft platform, and secure sensitive data. This session covers innovative steps RHI took to implement the PeopleSoft platform in AWS, integrate the systems with RHI's infrastructure, and meet the technical objectives of its global implementation. The session also highlights the economics of onsite and cloud-based PeopleSoft environments as well as solutions and tips and tricks for using PeopleSoft applications in the cloud.

Citation preview

Jeffery Wong

Manager, RHI IT Corporate Services

Kevin Beers

Technical Lead, RHI IT Corporate Services

PeopleSoft in the Cloud

© 2011 Robert Half International Inc. All rights reserved. This material is the confidential property of Robert Half International Inc.

Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the fullest extent of the law. RHI is an Equal Opportunity Employer.

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 2 2

RHI Company Overview

Founded in 1948

Listed on the New York Stock Exchange: RHI

A global leader in professional staffing and consulting

services, with a network of more than 400 offices

worldwide

Reported $3.1 billion in revenue in 2010

Consistently ranked on FORTUNE® magazine’s list of

“World’s Most Admired Companies” in our industry since

2006.

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 3

Austria

Belgium

Czech Republic

France

Germany

Italy

Luxembourg

The Netherlands

Spain

Switzerland

United Kingdom

More than 400 offices worldwide

Asia/Pacific Australia

China

India

Japan

New Zealand

Singapore

South Korea

North America

Canada

Mexico

United States

Europe Middle East UAE – Dubai

South America Brazil

RHI Global Offices

4 © 2010 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

RHI Lines of Business

Business Challenge

• Aggressive $8MM project to implement Oracle PeopleSoft Enterprise Financials 9.1.

– 30+ business entities; 14 countries in Europe

– Global development team – North & South America, Europe, India

• Provide flexibility to project team to scale environments. Shorten turnaround time for PeopleSoft environments.

• Contain costs and reduce on-site infrastructure footprint for PeopleSoft environments.

• Protect our data!

5

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 6

How Do We Get There?

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 7

PRD

DMO SDX

GCNV CRP

POC TRN

DEV1 QA1

QA2 UAT1

UAT2 DEV

TST QA

UAT DR

• Hybrid of traditional on-

premise and cloud-based

PeopleSoft environments.

• RHI Data Centers

• Amazon Web Services

• Delivered all necessary

PeopleSoft environments to

support project activities

within timeline and budget.

Solution

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Pioneering the Cloud

8

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

AWS Topology

9

Cloud Candidates – What Fits?

10

Consider…

•Lifespan

•Integration

•Risk

AWS/VPC Integration

11

PeopleSoft Objects and DMS Migrations

Currency Rates

Converted Data

E-Mail

Chart of Accounts and Trees

Employee Information

User Accounts / Credentials

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 12

Costs and Efficiencies

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Costs and Efficiencies

13

Costs and Efficiencies

14

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Costs and Efficiencies

• AWS support tiers range from $0 >$15K+

15

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Costs and Efficiencies

16

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

$90,000

$100,000

YR1 - Q1

YR1 - Q2

YR1 - Q3

YR1 - Q4

YR2 - Q1

YR2 - Q2

YR2 - Q3

YR2 - Q4

YR3 - Q1

YR3 - Q2

YR3 - Q3

YR3 - Q4

Assumes six month ramp up for environments.

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Internal Infrastructure Deployment

17

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Cloud Infrastructure Deployment

18

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

19

Data Protection

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Data Protection

• Data encryption using Oracle Transparent Data

Encryption (Oracle TDE)

20

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Data Protection

• Data masking

21

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Data Protection

• General counsel

• Local regulatory agencies

• International agencies

22

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

23

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Cloud = 100%

Availability

Support

24

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Support

• AWS Service Health

Dashboard

• AWS Premium

Support

25

http://aws.amazon.com/premiumsupport/

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Support

• A global project requires a global support team

– Applications

– Infrastructure

– Servers

• Availability Monitoring

and Alerts

• Daily Healthcheck

26

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 27

Key Takeaways

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• CHOICES – There are many offerings at Amazon –

it’s easy to get lost in all of it. Every month,

Amazon releases new features and functionality.

28

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• ARCHITECTURE – Develop redundancy and

implement monitoring into your overall architecture.

Amazon provides some of this, but you need to

design it effectively for your needs.

29

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• Oracle/PeopleSoft Installation

– Follow the same process to building PeopleSoft in the

Cloud as you would normally do. Perform due-diligence

and testing to ensure software compatibility.

– Validate all software licenses. Leverage other software or

network subscriptions the company uses.

– Consult with architects and engineers to validate that

standards are being followed. The default installation

doesn’t conform.

30

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• Amazon Web Services Instances

– Integrate instances with company infrastructure services –

DNS, LDAP/Active Directory, Terminal Server license

servers.

– Windows instance machine names change after stopping

and restarting instance. Amazon provides a utility to

enable persistent machine names.

– Linux mount points are not automatically configured.

Remember to define the mount point in /etc/fstab!

31

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• Systems/Storage Performance

– Linux and Windows systems performed as expected.

Dual CPU systems with a lot of memory are quite fast!

– Storage performance differs by Amazon’s hosting regions

and availability zones.

• Small WRITE operations and general READ

operations appeared normal.

• Disk performance was slower for large WRITE

operations in VPC US East region as compared to

EC2 US West.

– Example: PeopleSoft database installation script

– 8-10 hrs in EC2 compared to 18-20 hrs in VPC.

– Example: 30GB database backup to disk – 30

min in EC2 compared to 1.5 hrs in VPC.

32

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• Virtual Private Cloud

– The VPC is secured with firewalls. Access through the

firewall is provisioned on an as-needed basis by server and

ports, depending on the application/service requirements.

– VPC uses same internet connection that the rest of the

company uses. Consideration for performance regarding

VPC and company internet access, and vice versa.

– Large file transfers can take a long time

• 1 GB file transfer between oracle.com and VPC: 5 hours

• 30 GB database between US West US East: 4 days

• Creative workaround: Provision instance in same region

as VPC, load files/software to Amazon Elastic Block

Storage, and share/mount storage to VPC servers.

33

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

• The region of your instances influences end-user response and

overall perception of the system. Keep in mind where your

customers are connecting from.

34

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer.

Key Takeaways

35

Bay Area

East Coast

Amazon West

Amazon East

Bay Area

Bay Area East Coast

Amazon West

Amazon East

East Coast

Bay Area East Coast

Amazon West

Amazon East

APAC

Bay Area

East Coast

Amazon West

Amazon East

Europe

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 36 36

The Future

Your Future is with

the Clouds

© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half

International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the

fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 37 37

Thank You! Questions?