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Learn how Robert Half International is using Amazon Web Services to host Oracle PeopleSoft Enterprise applications to increase the speed of building environments, lower the total cost of ownership of the PeopleSoft platform, and secure sensitive data. This session covers innovative steps RHI took to implement the PeopleSoft platform in AWS, integrate the systems with RHI's infrastructure, and meet the technical objectives of its global implementation. The session also highlights the economics of onsite and cloud-based PeopleSoft environments as well as solutions and tips and tricks for using PeopleSoft applications in the cloud.
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Jeffery Wong
Manager, RHI IT Corporate Services
Kevin Beers
Technical Lead, RHI IT Corporate Services
PeopleSoft in the Cloud
© 2011 Robert Half International Inc. All rights reserved. This material is the confidential property of Robert Half International Inc.
Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the fullest extent of the law. RHI is an Equal Opportunity Employer.
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 2 2
RHI Company Overview
Founded in 1948
Listed on the New York Stock Exchange: RHI
A global leader in professional staffing and consulting
services, with a network of more than 400 offices
worldwide
Reported $3.1 billion in revenue in 2010
Consistently ranked on FORTUNE® magazine’s list of
“World’s Most Admired Companies” in our industry since
2006.
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 3
Austria
Belgium
Czech Republic
France
Germany
Italy
Luxembourg
The Netherlands
Spain
Switzerland
United Kingdom
More than 400 offices worldwide
Asia/Pacific Australia
China
India
Japan
New Zealand
Singapore
South Korea
North America
Canada
Mexico
United States
Europe Middle East UAE – Dubai
South America Brazil
RHI Global Offices
4 © 2010 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
RHI Lines of Business
Business Challenge
• Aggressive $8MM project to implement Oracle PeopleSoft Enterprise Financials 9.1.
– 30+ business entities; 14 countries in Europe
– Global development team – North & South America, Europe, India
• Provide flexibility to project team to scale environments. Shorten turnaround time for PeopleSoft environments.
• Contain costs and reduce on-site infrastructure footprint for PeopleSoft environments.
• Protect our data!
5
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 6
How Do We Get There?
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 7
PRD
DMO SDX
GCNV CRP
POC TRN
DEV1 QA1
QA2 UAT1
UAT2 DEV
TST QA
UAT DR
• Hybrid of traditional on-
premise and cloud-based
PeopleSoft environments.
• RHI Data Centers
• Amazon Web Services
• Delivered all necessary
PeopleSoft environments to
support project activities
within timeline and budget.
Solution
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Pioneering the Cloud
8
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
AWS Topology
9
AWS/VPC Integration
11
PeopleSoft Objects and DMS Migrations
Currency Rates
Converted Data
Chart of Accounts and Trees
Employee Information
User Accounts / Credentials
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 12
Costs and Efficiencies
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Costs and Efficiencies
13
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Costs and Efficiencies
• AWS support tiers range from $0 >$15K+
15
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Costs and Efficiencies
16
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
$80,000
$90,000
$100,000
YR1 - Q1
YR1 - Q2
YR1 - Q3
YR1 - Q4
YR2 - Q1
YR2 - Q2
YR2 - Q3
YR2 - Q4
YR3 - Q1
YR3 - Q2
YR3 - Q3
YR3 - Q4
Assumes six month ramp up for environments.
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Internal Infrastructure Deployment
17
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Cloud Infrastructure Deployment
18
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
19
Data Protection
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Data Protection
• Data encryption using Oracle Transparent Data
Encryption (Oracle TDE)
20
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Data Protection
• Data masking
21
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Data Protection
• General counsel
• Local regulatory agencies
• International agencies
22
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
23
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Cloud = 100%
Availability
Support
24
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Support
• AWS Service Health
Dashboard
• AWS Premium
Support
25
http://aws.amazon.com/premiumsupport/
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Support
• A global project requires a global support team
– Applications
– Infrastructure
– Servers
• Availability Monitoring
and Alerts
• Daily Healthcheck
26
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 27
Key Takeaways
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• CHOICES – There are many offerings at Amazon –
it’s easy to get lost in all of it. Every month,
Amazon releases new features and functionality.
28
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• ARCHITECTURE – Develop redundancy and
implement monitoring into your overall architecture.
Amazon provides some of this, but you need to
design it effectively for your needs.
29
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• Oracle/PeopleSoft Installation
– Follow the same process to building PeopleSoft in the
Cloud as you would normally do. Perform due-diligence
and testing to ensure software compatibility.
– Validate all software licenses. Leverage other software or
network subscriptions the company uses.
– Consult with architects and engineers to validate that
standards are being followed. The default installation
doesn’t conform.
30
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• Amazon Web Services Instances
– Integrate instances with company infrastructure services –
DNS, LDAP/Active Directory, Terminal Server license
servers.
– Windows instance machine names change after stopping
and restarting instance. Amazon provides a utility to
enable persistent machine names.
– Linux mount points are not automatically configured.
Remember to define the mount point in /etc/fstab!
31
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• Systems/Storage Performance
– Linux and Windows systems performed as expected.
Dual CPU systems with a lot of memory are quite fast!
– Storage performance differs by Amazon’s hosting regions
and availability zones.
• Small WRITE operations and general READ
operations appeared normal.
• Disk performance was slower for large WRITE
operations in VPC US East region as compared to
EC2 US West.
– Example: PeopleSoft database installation script
– 8-10 hrs in EC2 compared to 18-20 hrs in VPC.
– Example: 30GB database backup to disk – 30
min in EC2 compared to 1.5 hrs in VPC.
32
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• Virtual Private Cloud
– The VPC is secured with firewalls. Access through the
firewall is provisioned on an as-needed basis by server and
ports, depending on the application/service requirements.
– VPC uses same internet connection that the rest of the
company uses. Consideration for performance regarding
VPC and company internet access, and vice versa.
– Large file transfers can take a long time
• 1 GB file transfer between oracle.com and VPC: 5 hours
• 30 GB database between US West US East: 4 days
• Creative workaround: Provision instance in same region
as VPC, load files/software to Amazon Elastic Block
Storage, and share/mount storage to VPC servers.
33
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
• The region of your instances influences end-user response and
overall perception of the system. Keep in mind where your
customers are connecting from.
34
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer.
Key Takeaways
35
Bay Area
East Coast
Amazon West
Amazon East
Bay Area
Bay Area East Coast
Amazon West
Amazon East
East Coast
Bay Area East Coast
Amazon West
Amazon East
APAC
Bay Area
East Coast
Amazon West
Amazon East
Europe
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 36 36
The Future
Your Future is with
the Clouds
© 2011 Robert Half International. All rights reserved. This material is the confidential property of Robert Half
International. Copying or reproducing this material is strictly prohibited. All violators shall be prosecuted to the
fullest extent of the law. Robert Half International is an Equal Opportunity Employer. 37 37
Thank You! Questions?