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The 2014 conference, chaired by BBC Technology Correspondent, Rory Cellan-Jones, featured high-profile speakers and panellists from across the payments industry – from government, to business and end-user groups. It built on the success of last year's event looking at trends in innovation and, through collaboration, how it can enable competition in payments services and support development and delivery of the UK's Payments Roadmap strategy. More at: http://www.techuk.org/payments-innovation-conference-2014-home
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© ValidSoft 2014
Breakout Session 1
Security vs Convenience:
Voice a Game Changer?
Proprietary and Confidential information 1
© ValidSoft 2014
Security must protect and serve ….
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© ValidSoft 2014
Securing transactions with Personal Authentication….
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© ValidSoft 2014
The ideal balance of security and user experience
• Nothing to remember or write down
• Natural and personal
• Cost effective and low friction – just speak!
• Backed by research – tested and rated as leading commercial engine By NIST
Voice biometrics value is increasing:
• Constant data access –– consumers want to access data wherever they are at
• A multi-channel banking world – voice is the only biometric that can work across multiple channels as
consumers want multi-channel banking
• Proven value across industry – once you have one voice print can be used across different industries
Why voice biometrics?
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© ValidSoft 2014
Telephone Banking – reducing cost and friction
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© ValidSoft 2014
Telephone Banking – the power of voice…
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Bank Benefits
• Less Fraud
• Improved Customer
Experience
• Reduced Call Time
so Reduced Costs
© ValidSoft 2014
Balancing security and user experience in CardNotPresent…
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© ValidSoft 2014
Breakout Session 1
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Paul Burmester – CEO, ValidSoft
David Pollington - Senior Director Web Technologies, GSMA
Andrew Barnett - Director, Transactional Fraud Strategy, Barclays
John Maynard - Head of Development, Paym
