ONLINE REPUTATION MANAGEMENT

ONLINE REPUTATION MANAGEMENT

•Online reputation management is critical part of every business.it requires lot of research and planning to bring positive results to business.

INDEX• WHAT IS REPUTATION MANAGEMENT• WHAT DOES IT DO• WHY WE NEED IT

WHAT IS REPUTATION MANAGEMENT• Reputation Management services finds out the website that encourage the users to post their opinions and views regarding the product and services they use.• Blogs can be considered as one of the most publicized arm of online media. These websites may contain several positive and negative reviews.

WHAT DOES IT DO?

• It pays to keep on top what customers are saying about you.• A positive comment can be highlighted and shared with your coustomers,while a prompt response to a negative review can turn critic into a fan.• listen to what people are saying about your bussiness

How can reputation management help your business?

• Sometimes a prompt response to a customer complaint can neutralize bad publicity.• Sometimes online comments can provide concrete tips

for improving customer service in the real world.• Sometimes we can learn about new marketing

possibilities that you would never thought on your own.

WHAT IT DOES?• Sources are scanned continuously and

automatically to bring you the most complete and up to date data on how your business is perceived by your customers.• The data is broken down, analyzed and collected in

intelligence reports so that you can target their marketing and increase your online customer engagement.

REPUTATION MANAGEMENT KEY FEATURES AND BENIFITS

• VISIBILITY• KEYWORDS AND TOP SOURCES• COMPETITION• SENTIMENT TRENDING AND ANALYSIS• REVIEWS• EXECUTIVE REPORT

THANK YOU - NARESH ROY