Open Sistemas Corporate Presentation English

Open SistemasLinux Solutions Experts

01. Corporate Information

02. Strategic Partners

03. Valued Customers

04. R&D Activities

05. Strategic Markets

06. Business Lines and Products

07. Contact Information

00.

Corporate Information

We are an international company

highly specialized in offering global

IT solutions based on

Open Source and Linux platforms

Who we are

What we do

Where we are

01.


Who we are

What we do

Where we are

01.Our VisionTo become the international leader in Open Source Technology

Our MissionApply our knowledge of the opportunities offered by Open Source to deliver effective solutions and innovation to our customers while promoting the professional development of our employees and building value for shareholders.

Our ValuesDeliver effective solutions to our customers

Corporate Social Responsibility

Commitment to Open Source

Ethics and Respect for individuals

Research and Innovation

Teamwork

Commitment to the development of a society connected by information and knowledge


Who we are

What we do

Where we are

01.Open Sistemas GroupOur company and the brands that complement our core business:

MadridValenciaZaragozaBarcelonaSevilla

Santiago de ChileBogotáLondonShanghai


Who we are

What we do

Where we are

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma

Public sectorSoftware

Development

Systems Integration

ConsultancyAnd training

Outsourcing

Ours

Third Party

Hosting, Support,SaaS

01.


Who we are

What we do

Where we are

· Spain (Madrid, Valencia, Barcelona, Sevilla, Zaragoza)· Chile (Santiago de Chile)· Colombia (Bogotá)· Great Britain (London)· China (Shanghai)

01.

Strategic partners

RedHat SGI Openbravo Typo3 IBM Ingres Novell Zimbra Citrix Sybase HP

02.

Valued customers

Government & Public Sector– Agencia Tributaria– Junta de Extremadura– Consejeria de Salud de Valencia– Consejería de Infraestructuras de

Valencia– Consejería de Presidencia en

Valencia– Fundación IAVANTE en

Andalucía ITC Sector

– Telefonica– Orange

Healthcare– Hospital universitario de

Zaragoza– Hospital de Gandía– Hospital Son Dureta

University & Education– Universitat Oberta de

Catalunya– UNED– ICEA– Universitat de Valencia

Pharma– Merck, Sharp & Dohme– Scherring-Plough

Spain03.

Spain

Chile

Colombia

Valued customers

Government & Public Sector– Ministerio de Bienes Nacionales

de Chile del Gobierno de Chile– Ministerio de Salud del Gobierno

de Chile – Centro de Genómica Nutricional

Agro Acuicola– Metro de Santiago

University & Education– Universidad Catolica del

Maule– Universidad de La Frontera– Universidad de Concepcion– Preuniversitario Pedro de

Valdivia

Chile03.

Spain

Chile

Colombia

Private Sector / Telco– Bysant– Social Atom– OpenSoftware– Exe Ingenieria– Intensiva

Valued customers

Government & Public Sector– Ministry of Protection– Ministry of Commerce– Ministry of Justice– Ministry of Culture– National Police– FONADE

Services– Grupo Latino de Publicidad– PriceWaterhouse Coopers– Caracol TV– Copa Airlines

Industry– BAT– DIAGEO– Philips– Alqueria– Nokia– Kimberly Clark

Commerce– Alkosto

– Kimberly Clark

– Proexport

– DHL

Finance– Multibanca Colpatria

– Interbolsa

– BBVA Horizonte

– Correval

– Bancoldex

Colombia03.

Spain

Chile

Colombia

R&D activities

R&D Products– MPQMark: MP3 / MP2 audio

watermarking– Different eBook developments– Datasol: a Solar plant

management application– Web based collaborative

document creation– Typo3 extensions liberated to

the community– OpenTPV: An Open Source

Point of Sale– Gentoo for Zaurus: Full ARM

Linux distribution for embedded systems

Contributions to Open Source– Linux Kernel and GLibc

bugfixing and development– Symfony Project contributions– Different Facebook

developments– Openstreetmap: GVSig

integration– OpenCMS: Lucene integration

Community activities– FOOSBridge– Typo3 hispano– Valencian University chair– Members of ASOLIF and

Solimadrid

R&D Projects and Activities04.

Strategic Markets Business

lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


Public sector

Pharma

Commerce

Telco

Key Accounts

05.Overview

Strategic markets

05.

Public Sector 40%

Pharma 20%

Commerce 5%

Telco 15%

Key accounts 20%

Relative share

Public sector

Pharma

Commerce

Telco

Key Accounts


lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector–Overview–Success cases

Pharma

Commerce

Telco

Key Accounts

Strategic Markets

05.Public sector


Pharma

Commerce

Telco

Big accounts Success cases:

Competitive advantages Deep knowledge about technology Lower costs Flexibility and Specialization Certified Profiles Strong partnerships

Business lines Systems Integration /Desktop Linux eLearning platforms and Training Outsourcing of skilled technicians Strategic marketing and Com Database Management Systems

Solutions Content Management Systems Document Management Systems DBMS and BI platforms RedHat Enterprise Linux Zimbra and Mail Solutions eLearning Solutions

Strategic Markets

05.AEAT: Solution against fraud


Pharma

Commerce

Telco

Key Accounts

Customer challenge / Problem: Necessity to provide near real

time information to users Bad scalability and security

Reasons for problem: Complex low level programming

under Linux needed Very Large Databases

Negative organization impacts: Users had problems to access

information Low detection rate of fraudulent

activities

Frequent downtime issues

How we solved the problem: An experienced linux programming

team A senior DBA to analyze and make

migration to Sybase IQ A team of System Admins

experienced in large IBM systems

Positive business outcome: Reduced 200 times the response

time to the user Reduced downtime to almost 0


lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview


Pharma

Commerce

Telco

Key Accounts


lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector

Pharma–Overview–Success cases

Commerce

Telco

Key Accounts

Strategic Markets

05.Pharma

Success cases:

Public sector


Commerce

Telco

Key Accounts

Competitive advantages Knowledge about sector Personal data protection laws

awareness Lower costs Broad experience & success cases

Business lines Software Development Systems integration and

administration eMarketing Knowledge Management

Solutions RedHat Linux Business Intelligence

platforms Portal & Content Management Document Management

Solutions eLearning Solutions

Strategic Markets

05.

Public sector


Commerce

Telco

Key Accounts

MSD: Medical eMeetings Scheduler

Customer challenge / Problem: Link several eMeetings

applications within a website Administrators need to manage

and plan the events Calendar and scheduller utility

for application users

Reasons for problem: MSD offers eMeetings on

demand using different products Doctors don't have advanced

technical skills on internet solutions

Negative organization impacts:

High risks, such as a great volume of users affected by a potential failure

How we solved the problem: Development of a driver

between Scheduler and final eMeetings applications

Web design and functionality guied by usability criteria

Positive business outcome: eMeetings Scheduler has become

one of the most popular apps within the medical portal Univadis


lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector


Commerce

Telco

Key Accounts


lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector

Pharma

Commerce–Overview–Success cases

Telco

Key Accounts

Strategic Markets

05.Commerce

▪ Competitive advantages▪ Deep knowledge about technology▪ Quick change adoption▪ Lower costs▪ Provider independency

Success cases:

▪ Business lines▪ Software Development▪ Systems integration and administration▪ Outsourcing

▪ Solutions▪ OpenTPV▪ LopdGEST▪ SugarCRM▪ E-Learning▪ Openbravo ERP

Public sector

Pharma


Telco

Key Accounts

Strategic Markets

05.Bocatta: Search for a reliable software

Customer challenge / Problem: ▪ A POS system that could work on

Linux / Windows operating system

▪ Adaptation to Bocatta special needs (fastfood, menus, kitchen monitor, ...)

Reasons for the problem:How we solved the problem:

Positive business outcome:▪ A reliable, cheap and featureful

solution

▪ Free new releases with bug fixes and new features

Public sector

Pharma


Telco

Key Accounts

▪ Previous homemade Software was buggy and not manageable

▪ Closed source software made very difficult to implement new features

Negative organization impacts:

▪ Small consultancy to choose the best Open Source solution for Bocatta

▪ Implementation of the needed features

▪ Testing and deploy

▪ Release modifications to the Open Source community

▪ Constant downtimes affected sells

▪ Closed source software made very difficult to implement new features

▪ Previous software maintenance costs were too expensive


lines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector

Pharma


Telco

Key Accounts

Commerce


lines

Solutions

Services

Strategic

Markets

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector

Pharma

Commerce

Telco–Overview–Success cases

Key Accounts

Strategic Markets

05.Telco

Competitive advantages Deep knowledge about technology Quick change adoption Lower costs Provider independency

Success cases:

Public sector

Pharma

Commerce


Key Accounts

Business lines Software Development Systems integration and

administration Consultancy, Marketing and

Training Outsourcing

Solutions RedHat Linux Business Intelligence Portal & Content Management Embedded Systems

– IP Telephony

Strategic Markets

05.Telefonica: Aplicateca SaaS platform

Customer challenge / Problem: Necessity to implement two

open source applications into their SaaS platform

Reliability and Scalability to thousand of users

Reasons for problem: Closed deadline of the launch

event Provisioning and Single Sign On

requires software modifications

Negative organization impacts: The impact of a failure affects a

lot of users Credibility of new launched

Aplicateca platform depends on this applications

How we solved the problem: An experienced linux

programming team Development of Provisioning

and Single Sign On on both applications

A 24x7 support call center

Positive business outcome: Aplicateca was launched on

september 2009

Public sector

Pharma

Commerce


Key Accounts

Commerce


lines

Solutions

Services

Strategic

Markets

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector

Pharma

Commerce


Key Accounts

Telco

Commerce


lines

Solutions

Services

Strategic

Markets

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


05.Overview

Public sector

Pharma

Commerce

Telco

Key Accounts–Overview–Success cases

Strategic Markets

05.Key Accounts

▪ Business Orientation▪ Technology serves business▪ Open source is enterprise ready▪ Business experienced profiles▪ Good practices approach▪ Standards, protocols and procedures

Success cases:

▪ Services▪ Consulting and project leading▪ Data analysis and optimization▪ 24x7 support▪ Outsourcing

▪ Solutions▪ Integrated management solutions▪ ERP + CRM + BI bundles▪ Company-wide customizations▪ Clustering and high availability

systems

Public sector

Pharma

Commerce

Telco


Strategic Markets

05.Toshiba Online Marketing Tools

Public sector

Pharma

Commerce

Telco


Customer challenge / Problem: Sends marketing emails to a variety of

target segments: clients, partners, internal bulletins...

Lack of feedback and ROI measurement

Duplicates being sent

Reasons for problem: Unclean databases and

segmentation Lack of specific tools

Negative organization impacts: Bad customer image Decrease in communication

frequency Questioned campaign returns Partnerships relations harmed

How we solved the problem: Extensive analysis of operational

problems and marketing issues Research and selection of

appropriate tools, such as PHPList Tools' customization and branding,

including templates

Positive business outcome: Targeted and customized

communications Feedback and usage analysis

Business lines & Products

06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


Business Lines–Software Development

–Systems Integration–Consultancy and Training

–Outsourcing

Solutions

Services


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party




–Outsourcing

Solutions

Services

06.Business Lines

· Knowledge Management· Portal Management

· Content Management

· Document Management

· E-Learning Platforms

· Pharma specialized Software

· Information Management· CRM Systems

· ERP Systems

· Business Intelligence

· Security applications



–Outsourcing

Solutions

Services


01. Software Development

· Web 2.0· Community Portals

· Blogs / Planets / Online Games / eCommerce

· Facebook and Google integration

· Emarketing· Online Marketing, SEO, ...

· Online Surveys

· Embedded and Mobile· Kiosks

· Embedded Linux (mobile, eBooks, ...)

· Business Intelligence

· Desktop Linux

06.Business Lines

· Linux Systems· Linux administration

· Virtualization

· Linux Distributions

· Desktop Migrations

· Load tests

· Network infrastructure· Backup and Security

· Monitoring

· Email Servers

· Incident Management Systems

· LDAP Architecture

· Network Design

· IP Telephony



–Outsourcing

Solutions

Services


02. Systems Integration and Administration

· Database Management· Sybase IQ

· MySQL

· PostgreSQL

· Ingres

· Quality Management

· Systems Integration· Open Source applications integration

· Samba integration Solutions

· Project Management: Redmine, Trac

· SaaS Applications and services

06.Business Lines

· Consultancy· Open Source Migration Plans

· Software Engineering Consultancy

· Technological Surveillance

· BI Solutions and Design

· Training· Technical Training

· Management Skills Training

· Strategic Marketing and Communication· Communication Plans in technology and innovation environments

· Google Campaigns



–Outsourcing

Solutions

Services


03. Consultancy, Marketing and Training

06.Business Lines

· Outsourcing of skilled technicians· Linux development: C, C++, TCP/IP, ...

· Java / J2EE development

· PHP Development

· System administrators: RedHat and Suse certified

· Product development: eLearning, Content Management, Business Intelligence

· Project Management: analysts and Open Source consultants

· Process externalization· In-House systems administration

· Human Resources: Hiring aid on highly specialiced skills



–Outsourcing

Solutions

Services


04. Outsourcing


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party




–Outsourcing

Solutions

Services


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


Business Lines

Solutions–Our Solutions–Third Party Solutions

Services

06.Solutions

· Datasol ServerManagement and Analysys of Solar Photovoltaic

Plants

· MpqMarkAudio watermarking for mp2 and mp3 files

· SMSendPlatform for sending small text messages to mobile

phones

· OpenTPVAdvanced Point of Sale

· DocFlowSoftware for collaborative writing and discussion of

documents

· DataMedSoftware for managing medical trials

· PollSuiteAdvanced managing of online polls and surveys


01. Our Solutions

Business Lines


Services

06.Solutions

· RedHat Enterprise Linux

· LOPDGestManagement of files and databases to comply with

Data Protection Laws.

· OpenbravoAn Open Source ERP Solution.

· ZimbraA collaboration and email platform.

· Database Management ServersMySQL, PostgreSQL, Ingres, Sybase

· SugarCRMAn Open Source CRM Solution.

· Portal Management Solutions

· Elearning PlatformsDokeos, Moodle, Sakai, DotLRN

· Content ManagementJoomla, Typo3, OpenCMS, Magnolia


02. Third Party Solutions

Business Lines


Services


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party

Hosting,Support,SaaS

Business Lines


Services


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


Business Lines

Solutions

Services

06.Services

· Advanced Linux HostingShared, Phisical or Virtual Machines.

24X7 monitoring and operation.

· Technical Support24x7 technical support.

Open Source applications support.

· SaaS serviceseLearning SaaS service

Incident Management System SaaS ServiceeMail and Colaboration SaaS ServiceModify and adapt Open Source software to SaaS


Business Lines

Solutions

Services


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party


Business Lines

Solutions

Services


06.

Businesslines

Solutions

Services

Strategic

Markets

Commerce

Telco

Key Accounts

Pharma


Development

Systems Integration


Outsourcing

Ours

Third Party




–Outsourcing

Solutions

Services

www.opensistemas.com

[email protected] - [email protected] (for Chile office) - [email protected] (for Colombia office)

+34 902 107 396 (Spain)

Contact information

07.Contact information

v2.02