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onWork is the complete WFA (Work Force Automation) solution for computerized management of interventions by Maintenance technicians on the field.
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Enterprise Mobility Solutions
The Workforce Automation SolutionThe Workforce Automation Solution
Copyright © 2010 Aton S.p.A. All Rights Reserved
What is it?
.onWork is the solution for Mobility workers in the following Areas:• Electrical Appliances Maintenance Technicians • Industrial Equipment Assistance • Building Yards Services • Thermo-Hydraulic Systems Maintenance
and, generally, for all technicians performing mobile Maintenance activities
Copyright © 2010 Aton S.p.A. All Rights Reserved
• Intervention scheduling• Automotive navigation system
integration• Total intervention management• On-site photo collection• Mobile notes: freehand sketch
collection and dispatch to Head Office • Customer’s electronic signature on
intervention report• PDF document creation from
signed document • Intervention assessment and
encashment• Warehouse management of material
available in mobile worker’s van
Features
Copyright © 2010 Aton S.p.A. All Rights Reserved
Intervention Scheduling
Scheduling
Copyright © 2010 Aton S.p.A. All Rights Reserved
Scheduled Interventions Scheduled interventions are normally already-estimated control interventions (yearly, half-yearly checks, etc.) which usually feature a time span for the intervention to be carried out
Scheduling
Copyright © 2010 Aton S.p.A. All Rights Reserved
Unscheduled InterventionsThese are managed outside the ordinary data flowThey are notified from Head Office to terminals via .onPush, our notification tool
Scheduling
Copyright © 2010 Aton S.p.A. All Rights Reserved
Scheduling
The unscheduled interventions are introduced by Head Office and notified in real time to mobile workers by means of .onPush
Copyright © 2010 Aton S.p.A. All Rights Reserved
The Mobile worker confirms his acceptance by means of .onPush
New Interventions Notified from Head Office
Confirmation is sent to Head Office after the
mobile worker’s OK
There are two interventions to be carried out
Copyright © 2010 Aton S.p.A. All Rights Reserved
Mobile Notes
Key Features
Copyright © 2010 Aton S.p.A. All Rights Reserved
“Mobile Notes” Introduction
MOBILE NOTES
It is possible to make a freehand sketch of the intervention on field and send it to Head Office via wireless
Copyright © 2010 Aton S.p.A. All Rights Reserved
“Mobile Notes” available in Head Office
Mobile notes, photographs & every piece of collected information is available in Head Office
Copyright © 2010 Aton S.p.A. All Rights Reserved
Electronic Signature
Key Features
Copyright © 2010 Aton S.p.A. All Rights Reserved
Electronic Signature Introduction
The customer can directly sign the intervention report on the PDA, which converts the signature into a digital one and associates it to the document
Copyright © 2010 Aton S.p.A. All Rights Reserved
What is it?
Copyright © 2010 Aton S.p.A. All Rights Reserved
Advantages
.onWork offers several advantages, among them:• Productivity increase thanks to greater collaboration
capacity and information exchange among parts distributed over the territory (mobile users & assistance, commercial and administrative centres)
• Cost reduction in asset management, thanks to better visibility and control of stock & assets given on free loan and distributed over the territory
• Adaptation to legislation currently in force on people and assets safety
Copyright © 2010 Aton S.p.A. All Rights Reserved
Advantages
And also:• Certification of interventions and reduction of fraud,
thanks to precise control of vehicles localization on the field and to safety management of collected data
• Cost reduction for new users’ access to system in case of growing Company dimensions or Activity volume, thanks to the solution’s extraordinary scalability
MILAN ROME TURIN BOLOGNA TREVISO MADRID LISBON PORTO
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