Embed Size (px)
DESCRIPTION
Nortel programming design expertise and company capabilities and areas of expertise.
Citation preview
Platinum Destiny Group, Inc.
formerly System Design & Training
PDGI
Mission Statement
Platinum Destiny Group, Inc. will provide quality professional, technical and training
support to our clients and their customers while ensuring total customer satisfaction.
Company Overview
Platinum Destiny Group, Inc. was established March, 2003
Minority-Woman-Owned Small Business
Incorporated in the State of Virginia
Headquartered in Burke, Virginia
SDB Certifications
Virginia Regional Minority Supplier Diversity Development Council (VRMSDC)
State SDB CertificationsState of Virginia
State of Maryland (Department of Transportation)
City of Baltimore
Associations
Virginia Regional Minority Supplier Diversity Council
Northern Virginia Advisory Board
Black President’s Roundtable Association (BPRA)Executive Board
National Association of Female Executives (NAFE)
Primary DivisionsSYSTEMS TECHNOLOGY
TELECOMMUNICATIONS CONSULTLING
TRAINING
Past Performance
PRIME
Bell Atlantic (Verizon)
Bell Atlantic (Verizon)
Bell Atlantic (Verizon)
Bell Atlantic (Verizon)
Bell Atlantic (Verizon)
GTE (Verizon)
Sprint
Black Box (formerly known as TennMark)
AGENCY
Dept. of the Navy
Dept. of Transportation
Small Business Admin.
Internal Revenue Service
U. S. Courts
U. S. Marshal Service
U.S. Postal Service
Veterans Administration
Awards & Community Relations
AWARD
Entrepreneur of the Year 2000
DARDEN Scholarship – UVA
Appreciation Award
Community Service
Performance Award
AWARDED BY
Black President’s Roundtable Assoc.
Newport News Ship Building And Drydock
United Way Campaign
MPBC – Alexandria, VA
Internal Revenue Service
Project Team
Project Manager
System Design Specialist
Telco Specialist
Installation Technician
Trainer
Project Manager
Management of overall installation process
Ensure seamless transition from existing system
MeetingsKickoff
Database
Status Updates
Transition
System Design Specialist
Data gathering
Configuration & Programming
System database
Software database
Station Database
Attendance in MeetingsKickoff
Database
Status Updates
Transition
System Audit
Telco Specialist
Coordinates telecommunication orders with local provider (if required)
Attend Meetings
Kickoff
Status Updates
Installation Technician
Inventories equipment
Install system hardware
Completes cable connectivity to hardware
Attend MeetingsKickoffStatus Updates
Trainer
Establishes class schedule
Coordinates class setup
Trains end-users on the active features
Conducts system administrator training (as required)
Attend Meetings
Status Updates
System Technology
Norstar Key SystemsCompact ICS
Modular ICS
8 X 24
Nortel Telephone Systems
Meridian 1 PBXsOpt 11 – 81
Web ServicesCustomized Website Creation
CTI Application Integration
Database Management
Meridian 1 Option PBXs
Communication Server 1000
VoIP Solutions
M3900 Series Telephone Portfolio Overview
Snap-in Accessories
M3901 Entry M3902 Basic M3903 Enhanced
M3904 Professional M3905 Call Center
M2000 Meridian Digital Telephones
Norstar Key Systems
MeridianMeridianMAXMAXMeridianMeridian
MAILMAIL
MeridianMeridianNACNAC
Contact CenterContact CenterACDACD
MeridianMeridianIVRIVR
MeridianMeridianLinkLink
MeridianMeridianCCRCCR
Call Center Applications
Telecommunications Consulting
Provides comprehensive technical assistance
Experience experts acts as yourYour agent with local telco provider
Evaluation and auditing of local telephone bill
Research and determine your best telecom solutions
Work with your staff on the evaluation and examination of telephone proposals
Service Pledge
Customer CareTimely response to customer request
Telephone courtesy and availability
On-site staff support
End-user education
Commitment
Dedicated to ensuring customer satisfaction
Takes responsibility for project assignments
Personal commitment to a total customer solution
Quality
Superior level of service
Implemented quality assurance standards
Checks and balances for services provided
Concern
For customer telecommunications needs
Customer expectations
Listen to customer
Customer FeedbackU.S Postal Service..”The dedication
displayed by you and your employees helped make this transition transparent to the 3500 plus users in the Headquarters complex.”
Sprint “…your company’s untiring efforts to ensure that the Postal Service
Headquarters receive above average technical support is to be commended.”
GTI…”Your dedicated service to our customers have not been matched by any
other contractors utilized by GTI.”
9137 Silchester Court
Burke, VA. 22015-3330
Tel: 703-674-8803 www.platinumdestiny.com
Contact Us
