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See the full recorded webinar/demo: http://sharepointshoptalk.blogspot.com/2011/07/sharepoint-shoptalk-highlight-63011.html
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NewsGatorSocial Sites 2010 for SharePoint
SharePoint ShoptalkJune 30, 2011
About NewsGator Microsoft’s Go-To Partner for Enterprise Social Computing
Enterprise Search Innovation Award Best Social Computing Solution
Strategic Microsoft Partner2011 Microsoft Partner of the Year
Finalist – 2011 Microsoft’s ISV/Software Line of Business Partner of the Year
Depth Managed – Only 2% of all MSFT partners
MTC Alliance Software Partner (only social computing company)
Pre-approved for SharePoint Online, BPOS-D (only social computing company)
Participation in all TAP, PAC, Dev Kitchen, and Early Access programs
Named ‘Best Social Computing Solution’ at FAST 2009
Gold Certified Partner for Independent Software
Vendor (ISV) & Portals and Collaboration.
About Me
Rich BlankSolutions Engineer @NewsGator• 15 years of experience in
collaboration, ECM, and social computing
• Recognized expert blogger on AIIM.org SharePoint community
• Regular contributor to CMSWire.com
• Previous management & technology consulting roles at IBM and EMC.
• MBA, PMP, Six Sigma Green Belt Certified
http://about.me/richblank
NewsGator Technologies © 2010 – Company Confidential4
Questions
On Twitter:@spshoptalk@newsgator@pmpinsights (that’s me)
Use hashtags: #newsgator #spshoptalk
LinkedIn Shoptalk Group:http://www.linkedin.com/groups?gid=3100222
NewsGator Technologies © 2010 – Company Confidential5
“Social” In Context
NewsGator Technologies © 2010 – Company Confidential6
Social Media vs. Social Business
NewsGator Technologies © 2010 – Company Confidential7
From Web 1.0 to Social Business
NewsGator Technologies © 2010 – Company Confidential8
Social Computing Is the Enabler
Worker Community
Customer Community
MarketplaceCommunity
PartnerCommunity
9
SociEnterprise 2.0 & Social Media
Social Business
Community Management
Internet
Enterprise
Source: http://www.ebizq.net/blogs/enterprise
Collaboration through Community
• Onboard New Employees• Online Mentoring• On-Demand Social Learning
• Market Research • Product Announcements & Awareness• Programs and Marketing Campaigns
Marketing, Communications & Public Relations
R&D, Product Development
Knowledge Management
Human Resources, Training &
Development
Information Technology
& Operations
• Innovation / idea management• Introduce News Products and Services• Joint Product Development
• Call Centers• Knowledge Retention of Retiring Workforce• Centers of Excellence
• Locate Unique Technical Skills & Expertise• Project Management• Issue Resolution
Opportunities through Communities
10 NewsGator Technologies © 2011 – Company Confidential
NewsGator Technologies © 2011 – Company Confidential11
Opportunities though Communities
• Industry Studies• Webinars• Knowledge Sharing in a field of
study
• Sharing knowledge or passion• Idea managementCustomer Feedback
Professional Affiliations
Consumer to Consumer Help
• Finding Experts• Resolving Technical Issues• Sharing Product or Service knowledge
Sales, Services & Support
• Online Customer Collaboration/Support• Proposal Development • Lead Generation
Portals vs. Team Sites vs. CommunitiesSharePoint Intranet Portal
SharePoint Project or Team Site
NewsGator SocialSites Communities
Primary Use
“Authoritative Source” of news and information and mass communications
• LOB, departmental or team collaboration, communication
• Primarily used for project teams or departmental group
• Cross-LOB, Cross-geographic communities for sharing best practices or knowledge around products, technologies or business processes
Intended Audience
• Your organization at large
• A project team• A small department or team• A specific targeted group
• Individuals who share a particular interest in the topic or use case of the intended community
Key Features
Publishing:• Content published on the Intranet by key LOB communicators or other authorized publishers• Links or embedded video•Broadcast announcements• LOB or Dept. news and information
Collaborative features such as:• Document libraries• Shared team calendars• Discussion threads / forums• Wiki libraries & Blog pages• Email alerts & RSS feeds• Commenting on Blog postings• Links or embedded video•Project documentation• Team meeting notes and shared documents• Team or project calendars
All Team Site features plus:• People Focused, Experts, Q&A, Ideas• Activity streams consolidate updates to the community• Content tagging & rating of all content• “Commenting” & “Liking” & Spotlight • Aggregated RSS feeds • Rich media• Discussion forums• “Best practice” documents• Conversations threads• Comments and feedback
Expanding Capabilities of SharePoint
13 NewsGator Technologies © 2011 – Company Confidential
Activity Stream
NewsGator Technologies © 2010 – Company Confidential14
Social Sites 2010 – Product Model
LOB Systems
CRMERPHRIS
SolutionPackages
Microsoft SharePoint 2010
BPOS/SPO DeliveryOn Premise
CommunitiesSocial Sites
Base
Activity Stream
Desktop & Email
Clients
Microblogging
Social Profiles Social Insights
Idea Stream News Stream Spotlight Video Stream Mobile
Social Sites Enterprise
NewsGator Technologies © 2010 – Company Confidential15
Demo