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New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues Zach Williams Mainframe CA Technologies Product Owner MFT15T #CAWorld

New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

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Page 1: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

Zach Williams

Mainframe

CA Technologies

Product Owner

MFT15T

#CAWorld

Page 2: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Abstract

See how advanced analytics of mainframe performance data can enable early

detection of mainframe performance issues, faster problem resolution and

increased customer satisfaction.

Zach Williams

CA Technologies

Product Owner

Page 3: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

CA Performance AnalyticsEarly detection of system performance issues before they disrupt end user experience

Proactively monitor

and triage

mainframe

performance issues

as they begin to

unfold

Decrease helpdesk call volume

Rapid assisted

triage will decrease

MTTR and reduce

downtime

Accelerates

learning for the

more junior

workforce

Avoid problems

before they

impact SLAs

Page 4: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

CA Performance Management Portfolio VisionUnified performance management for z Systems Planned

Available

Distributed/Mainframe Operations Analysts

MF Systems/Network

Analysts

Distributed Application Analysts

Network Analysts

CA NetMaster®

Databases

Network

CICS & MQ

z/VM, KVM & Linux on z

CA UIMCA UIM for z Systems

CA Cross Enterprise APM

Unified Performance Management Console

CA APM

System Analysts

CA SYSVIEW®

Storage

Capacity Planner

CA MICS®

Storage Administrator

CA Vantage™

ANALYTICS INFUSED

• Assisted Triage

• Differential Analysis

• Leveraging Common Western Electric Rules

Page 5: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

5 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Early Problem Detection

The technology to define

normal for a monitored

metric, leading to early

problem detection and

dramatic decrease in

mean time to resolution.

Page 6: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Demonstration

Page 7: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Page 8: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Page 9: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Page 10: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Follow Conversations At…

Product X

Theater # location

What’s Next: MainframeIT Analytics

Page 11: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Q & A

Page 12: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

Because those who build the apps will own the future ...

And those apps continue to rely on the MAINFRAME

Page 13: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.

The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type

of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.

For Informational Purposes Only

Terms of this Presentation

Page 14: New Mainframe IT Analytics: Actionable Insight into Root Cause Analysis of Performance Issues

14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD

For More Information

To learn more, please visit:

http://cainc.to/Nv2VOe

CA World ’15