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Mobile Impact 101: Taking Your Cause Mobile 7/2/14 1pm EDT Darian Rodriguez Heyman

Mobile Impact 101: Taking Your Cause Mobile

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There are now more cell phones than toothbrushes, and as of 2013, smartphones surpassed regular phone sales. But what are the implications for your nonprofit, and how can you craft a mobile impact strategy to advance your programs, fundraising, and work overall? Join us for a quick, FREE primer and leave with a checklist of the most important tips and tools for your cause. Learning Objectives: Quick, effective, and practical primer on all aspects of mobile for good: its applications for nonprofits; how to effectively launch your mobile presence; and tips and tools for implementation. Specific insights include Why mobile presents a huge opportunity for any nonprofit Planning for success and tips for building a mobile website, apps, text to donate campaigns, social media integration, and analyzing & optimizing campaigns Tips for maximizing mobile fundraising Time will be given for a lively Q&A session.

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Page 1: Mobile Impact 101: Taking Your Cause Mobile

Mobile  Impact  101:  Taking  Your  Cause  Mobile  

!7/2/14  1pm  EDT  

!Darian  Rodriguez  Heyman

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Your  Presenter3

Darian  Rodriguez  Heyman  BetterWorld  Wireless  !Darian  is  the  former  E.D.  of  Craigslist  Foundation,  Co-­‐Founder  of  Social  Media  for  Nonprofits,  the  only  conference  series  devoted  to  social  media  for  social  good,  and  the  best-­‐selling  author  of  Nonprofit  Management  101  (Jossey-­‐Bass).  !He  currently  serves  as  Co-­‐Founder  &  Chief  Development  Officer  of  BetterWorld  Wireless,  which  serves  U.S.  nonprofits  with  calling,  texting,  and  data  plans  powered  by  Sprint,  and  donates  a  free  phone  or  tablet  to  women  and  girls  in  need  for  every  customer.

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• Why Mobile?

• Getting off the Ground

• Tips & Tools

Agenda

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Why Mobile?

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Copyright © 2013 Church in Restoration

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• Fundraising: Capitalize on New Channels !

• Advocacy: Mobilize the Masses !

• Marketing: Amplify Your Voice !

• Volunteer Recruitment & Management !

• Program & Operational Efficiencies

Mobile Impact

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Getting Off the Ground

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Planning for Success

Mobile Matrix™ Staff Donors Volunteers Clients The Public

Revenue          

Efficiency          

Communication          

Service          

Form Follows Function

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Getting Creative

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• Mobile Websites

• Text to Donate

• Mobile Apps

• Social Media Integration

• Staffing Considerations

• Mobile Analytics

Getting Off the Ground

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Website vs. App

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• 2013: Smartphone Sales Tip

• Step One: Benchmark Current Traffic

• Step Two: Mobile Detection – Link to Full Website

• The Party Already Started

• Cross-Platform Integration is Key

Mobile Websites

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• Accessible via Any Browser

• Real-Time, Recurring Gifts

• Possible CRM Integration

• GPS Integration

• QR Codes Feed Traffic

Mobile Websites

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• User Friendly & Simple

• Minimum $5 - $10 Donations

• No Recurring Gifts

• 30 – 90 Day Wait

• Mobile Revenue ~5%, But Doubling

Text To Donate

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• Website 1st; App 2nd

• Marketing & Approval Are Key

• Cross-Device Development – Android, Apple, Windows

• Real-Time, Recurring Gifts

• CRM Integration

• Plan on Updates

Mobile Apps

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• Ensure Content is Easily Sharable via Mobile

• Post Mobile-Friendly Links

• Make Sure Pinned Posts Are Mobile Relevant

Social Media Integration

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Mobile Users Share Double

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• Mobile is Marketing, not Tech

• Plan for Updates!

• Divide the Work, Esp. Social – Editorial Calendars are Key

Staffing Considerations

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• Watch Mobile % of Traffic

• Beware Conversion Rate Dips

• High Bounce Rate = Slow Load

Mobile Analytics

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Mobile Analytics

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Tips & Tools

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• Focus on Adding Value to Searchers

• Remember the 2 Second Rule

• Donate Buttons: Top & Bottom

• K.I.S.S., Esp. Donations: 1 Call to Action

• Photos & Videos Rule (Beware Text)

• Be Generous with White Space

Mobile Impact 101

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• Limit Scrolling w/ Expansions

• BIG Buttons: 30x30 Pixels+

• Space Out Hyperlinks

• Google Analytics’ Mobile Perf. Report

• Leverage QR Codes at Events

• Preview Emails on Mobile – Tues/Weds/Thurs 11am/2pm

Mobile Impact 101

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• www.TechSoup.org

• www.BetterWorldWireless.com

• www.BethKanter.org

• www.Fundraising123.org

• www.facebook.com/nonprofits

• www.google.com/nonprofits

• Google GoMo http://bit.ly/1kWVj34

Resource Review

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• www.RazMobile.com

• www.MobileCause.com

• www.MobileAccord.com

• www.MobileCommons.com

• www.GiveByCell.com

• Mobile for Good, Heather Mansfield

Resource Review

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Resource Review

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The Average Age for a 1st Cell: 13

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Thank You!

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Darian Rodriguez Heyman Co-Founder

[email protected] (415) 659-8953

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