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Mobile Commons, Inc. | www.mobilecommons.com | [email protected] Mobile Communications for Non-Profits Michael Sabat [email protected]

Mobile Commons presentation for Net Squared

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Page 1: Mobile Commons presentation for Net Squared

Mobile Commons, Inc. | www.mobilecommons.com | [email protected]

Mobile Communications for Non-Profits

Michael [email protected]

Page 2: Mobile Commons presentation for Net Squared

Organizations Using Text Messaging

2Copyright © 2015. Mobile Commons, Inc. All rights reserved. | www.mobilecommons.com | [email protected]

Page 3: Mobile Commons presentation for Net Squared

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Talking to your BFF

Page 4: Mobile Commons presentation for Net Squared

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Reach Everyone

Copyright © 2015. Mobile Commons, Inc. All rights reserved. | www.mobilecommons.com | [email protected]

Underserved populations over-index for text messaging

• Text messaging usage is the highest among young adults ages 18-29, but the fastest growing group of text message users are those ages 50-64.

• Households who make less than $30,000/year text twice as much as households who make more than $75,000/year.

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Text Messaging is Effective

Copyright © 2015. Mobile Commons, Inc. All rights reserved. | www.mobilecommons.com | [email protected]

Text messaging is fastest way to reach the most people

• Text messages are the most likely to be noticed first and responded to immediately compared to emails, voicemails, and mobile app notifications.

• 74% of smartphone users experience “icon overflow,” or have too many mobile apps.

Page 6: Mobile Commons presentation for Net Squared

Mobile Commons, Inc. | www.mobilecommons.com | [email protected] 6

Ask for email and expect an 80% conversion rate

Automated Conversations

Page 7: Mobile Commons presentation for Net Squared

Mobile Commons, Inc. | www.mobilecommons.com | [email protected] 7

Benefits of SMS More People More Action

More Donations

More Volunteers

More On-the-ground

Action

More Advocacy

Phone calls

What’s the Whole Point?

Page 8: Mobile Commons presentation for Net Squared

Mobile Commons, Inc. | www.mobilecommons.com | [email protected] 8

Bigger Lists that Take More Action

The Shedd Aquarium used an SMS call-to-action in 25% of their TV ads to drive contest entries.

The TV ad with an SMS call-to-action generated 325% more contest entries than any other call-to-action.

Supporters that receive a text message are 77% more likely take action.

Page 9: Mobile Commons presentation for Net Squared

Mobile Commons, Inc. | www.mobilecommons.com | [email protected] 9

A +mobile supporter is 250% more likely to donate, compared to supporters who are email-only subscribers.

The value of +mobile supporter was 309% higher than an email-only subscriber.

Case Study: Human Rights Campaign

Page 10: Mobile Commons presentation for Net Squared

Mobile Commons, Inc. | www.mobilecommons.com | [email protected]

Thank You!

Michael [email protected]