Information Systems Management

4/09/2013

Systems Management

• You are middle – top level

management (Director of

Marketing)

• How do you interact with IT

personnel on a professional

level?

The Security / Usability Quandary

Managing the IT Department

• Need to understand responsibilities

and duties of IT department.

• Need to know about functions of IT

department to be IS-savvy manager.

• Need to ensure functions of IT

department are performed.

Functions of IT

1. Plan Information Systems

2. Develop Information Systems

3. Maintain Information Systems

4. Protect Information Systems

IT Organization

• Chief Information Officer (CIO)• Principal manager• Reports to CEO, COO, or CFO

• Chief Technology Officer (CTO)• Investigates new information systems technologies for possible application at organization

Managing Employees

Scenario:

•Suppose you are a manager at a company that with a stated workplace computer use policy.•You notice that one of your employees has been engaged in personal activities during work.•What do you do?

Managing Employees

Managing Employees• How much should companies try to

control and/or filter employee activity?• Should companies allow

telecommuting or working from home?Example: Marissa Mayer @ Yahoo!

• Should management crunch browsing, e-mail, and computer use data for job reviews?