Migrating from SAP BusinessObjects to Oracle Business Intelligence Suite at a High-Tech Firm

Migrating from SAP Business Objects to Oracle Business Intelligence suite at a High-Tech firm

Salil Durani

Director, Enterprise Architecture

1 © 2011 Brocade Communications Systems, Inc. Company Proprietary Information

Brocade at a Glance

$0.6 $0.8

$1.2

$1.5

$2.0 $2.1

2005 2006 2007 2008 2009 2010

Annual Revenue (Billions)

• Founded in 1995

• 4,700+ employees worldwide

• Headquartered in San Jose, CA

• Operating in more than 160 countries

• $2+ billion in annual revenue

10/5/11 2 © 2011 Brocade Communications Systems, Inc. Company Proprietary Information

10/5/11 © 2011 Brocade Communications Systems, Inc. Company Proprietary Information 3

Brocade One is…

…how Brocade enables new business models and capabilities for service providers.

• Highest density 100 GbE • Backbone and research

networks

•  Low latency solutions

• Application Delivery Solutions • Price/performance leadership

…how we simplify today’s advanced data centers.

• High density 1 GbE and 10 GbE • Ethernet Fabric

• Brocade Network Advisor

• Storage Area Networking

• High performance extension and encryption


Brocade One is…

…why users can enjoy the benefits of their applications and information anywhere.

• Active-active mesh architectures • Mobile backhaul

• Data center reliability, throughout the network

• Unified wired/wireless management


Brocade One is…

10/5/11 6 © 2011 Brocade Communications Systems, Inc. Company Proprietary Information

Unmatched Simplicity Unified management domain

Non-stop Networking Resiliency without redundancy

Application Optimization Low latency, deterministic

Investment Protection Open extensible IT sourcing

Brocade One Strategy

Migrating from SAP Business Objects to Oracle Business Intelligence suite at a High-Tech firm

Salil Durani

Director, Enterprise Architecture

7 © 2011 Brocade Communications Systems, Inc. Company Proprietary Information

10/5/11 © 2011 Brocade Communications Systems, Inc. CONFIDENTIAL—For Internal Use Only 8

Business Requirements – Customer 360

Customer Profile &

Relationship

Brocade Product Portfolio

Share of Customer

Wallet

Sales by Region & Channel

Opportunity Pipeline &

Future Shipments

End User Details

SLA Performance

& Enhancement

Marketing

Sales

Product Development

Operations

Support & Services

Finance

And More

Disconnected Channels


Customer Service Marketing Sales Automation Partner Mgmt

Call Center Marketing Sales Partner/Channel

existing non-integrated CRM

Inconsistent Customer Experience

Support Sales Marketing Partner

CRM ERP

Target Customer Experience

© 2011 Brocade Communications Systems, Inc. Company Proprietary Information 10

BMI Customer -Contact Data Hub

POS Sales Service Marketing Partner

Channel

Consistent Customer Experience

Customer Facing

Platform

CONTACT CUSTOMER

Integrated End-to-End Process

No Customer 360 without Enterprise Business Intelligence

ENTERPRISE BUSINESS INTELLIGENCE

“Just as architecture provides a blueprint for constructing a building, “Enterprise Architecture provides a blueprint and roadmap for aligning business strategy with IT”


Architecture Initiatives


Customer Data Hub

Enterprise Business Intelligence

SOA Web Services

•  Enterprise Business Intelligence

•  Architecture

• Development Methodology

•  Project highlights

•  Channel Intelligence


Topics

Why Enterprise BI


Legacy BI Landscape - 2009


Data Warehouse

Business Objects OBIEE

Source Master and Transaction Data

Reports Dashboards

EXCEL Private DBs

Fragmented Data Model

Sales Systems

Financial Systems © 2011 Brocade Communications Systems, Inc. Company Proprietary Information 16

Business Intelligence Legacy

Customer Invoice Product Prospects Quote Product

Finance Dashboard Sales Dashboard

the Great Divide

No single source of truth

Dashboards are departmental NOT Enterprise focused

Financial Systems

Sales Systems


Enterprise Business Intelligence Proposed Architecture

Customer Invoice Product Prospects Quote Product

Customer Invoice Product Quote

Enterprise Logical Data Model Governance

Finance Dashboard Sales Dashboard Presentation

Logical

Physical

Consistent Dashboards

Architecture


Current Architecture - Limitations

•  OBIA provides an out-of-the-box (OOB) Enterprise Logical Model

•  Compatible with Oracle EBS module

•  Upgraded and maintained by Oracle

•  Performance tested and is extensible

• Meta-data model that can be extended and managed by business

•  Security model consistent with EBS


Oracle BI Apps (OBIA) Advantage

•  upgraded and maintained by Oracle

•  performance tested and is extensible

• Meta-data model that can be extended and managed by business •  Security model consistent with EBS • Meta-data model that can be extended and managed by business

•  Security model consistent with EBS


SALES ORDER

PARTNER CUSTOMER

SHIPMENT

EMPLO

YEE

QUOTE

PROJECT

S

SERVICE REQUEST

INSTALL BASE SUPPORT

INVOICE PRODUCT LEAD DATE

GL ACCOUNT


Enterprise Logical Model The foundation

Governance

Security

OBIA Data Model

Custom Data Model

Third Party Enterprise data

model Build Vs Buy

Data Governance • Meta data definitions

•  Socialization within business

•  Enterprise Dimensions

•  Single source of truth

•  Validation of custom extensions

•  Alignment of third party data models with OBIA


SALES ORDER PARTNER CUSTOMER

QUOTE SERVICE REQUEST

INSTALL BASE SUPPORT

INVOICE PRODUCT LEAD DATE

GL ACCOUNT

BI 360 Architecture


FINAN

CE

ORD

ER M

GMT

SERV

ICE

PROCU

REMEN

T

CHAN

NEL

INTELLIGEN

CE

H.R.

SFDC

CUSTOM

Dashboards, Reports, Alerts, Plug-‐ins, Drill-‐down, Publisher

EBS SFDC SaaS HYPERION CDH CUSTOM

Physical Data Warehouse

Presentation

Logical

Physical

Enterprise architecture implemented in phases

Security

Enterprise Physical Data Warehouse Logical Data Model Data Governance

Hyperion integration


BI Dashboard

Other sources

Hyperion

Transactional Data Hyperion Analytics Real-time

Drill -dow

n

Brocade Customer

Hub

Drill Down into Transactional Data


Authoritative Data

Derived Data

Legacy BI Life Cycle Manual Data processing


Transactional System

Data Warehouse

Reports

Decision Making

Slice & dice Drill down

Business Intelligence

Very slow

Authoritative Data

Target BI Life Cycle OBIEE Based – drill down


Transactional System

Data Warehouse

Reports

Decision Making

Slice & dice Drill down

Business Intelligence

Agility in providing ad-hoc BI, results in business efficiency

Real Time

Embedded Business Intelligence


BI Data Application Data Provide the right information at the right time

Development Methodology Agile BI


Requirements

Data definition, Sources, Entities,

Dimensions, Security

Design

Development Test`

Produc7on

Security Dimensions, Facts,

Logical Model

Data mapping Extraction ETL Data Validation

Base Dashboards Data Testing

End User Testing

Iterative enhancements UI enhancements

End user enhancements

Governance

Life Cycle Management Agile BI


Methodology

•  Breadth first on data model

•  Agile BI (RAD) methodology

•  Early deliverables •  End user engagement •  Iterative deployment approach •  Delivery to business every 4-8 weeks

•  Dashboards, Operational Reports and Real-Time reports using a common OBIEE tool

•  Maximize use of “Out Of The Box” (OBIA) functionality

•  Fold all non enterprise data sources into a common logical model © 2011 Brocade Communications Systems, Inc. Company Proprietary Information 31

•  Oracle Real-Time Decisions

•  Embedded BI

•  Mobile BI

•  Rich OBIEE features

•  Enterprise Logical Model

•  OOB functionality in OBIA

•  Drill down into transactional systems

•  Integrated OLAP (Online Analytical Processing):

•  Hyperion EssBase

•  Database 11g OLAP Option


Oracle BI Tools Why

Why Oracle BI Why Oracle BI

Its NOT about the tool, Its about the enterprise strategy

Business Objects End Of Life Game Plan


Capture Business Objects IP

•  Identify and document sources

•  ETL mapping from sources to data warehouse

•  Business Objects universe definition

•  Operational Reports

•  End Users

•  Power users

•  Security


Business Objects strategy


Busi

ness

Obj

ects

Uni

vers

e

PARTNER CUSTOMER

SHIPMENT

EMPLO

YEE

PROJECT

S

SERVICE REQUEST

INSTALL BASE

SUPPORT

INVOICE PRODUCT DATE

GL ACCOUNT

Enterprise Logical Model

SALES ORDER

QUOTE

LEAD

Oper

atio

nal R

epor

ts

1.  Overlay Enterprise Logical Model 2.  Identify missing Dimensions and Facts 3.  Create custom Objects 4.  Migrate Operational Reports

Analysis

•  Analyze BO universe for data entities covered by Enterprise Data Model

• Map existing data sources

•  Review OBIA modules OOB •  Map to BO universe

•  Identify Operational reports


Business Objects Reports

•  Remove not used reports

• Determine reports around common dimensions

•  Identify data/reports in legacy not included in OBIA

•  Extend Logical Model

•  Use ETL definitions from BO Universe

• Develop balance reports in OBIEE

to be migrated


Business Objects (BO) end-of-life Plan

•  Out-source maintenance of legacy BO warehouse

• Monitor Changes/enhancements to Legacy BO data-warehouse

•  Implement Change Control on legacy BO

•  As you add new dimensions to the OBIEE Data Model •  corresponding dimensions and related facts should be

migrated from the BO data warehouse


Enterprise Business Intelligence Project


Rollout Strategy OBIA Functional Modules


Actors

ETL Development

BI Development

Business Analyst

Business

Prod Rollout

Extensions OOB

Custom Dashboards

Data Model Migrate

BO Reports

UAT

IT funded

Project / Business funded

1.  Creation of the Logical Model 2.  Definition of ETL processes 3.  Load of production data for the data model 4.  Complete OOB BI_APPS functionality for the module 5.  Creation of all existing extensions to the model

1.  UAT of the data 2.  UAT of OOB functionality 3.  Definition of Dashboard/Reporting requirements 4.  Development of Dashboards/Reports 5.  UAT of custom dashboards

Key Success Factors

• Speed of delivery •  Small but frequent deliverables •  Breakdown large deliverables into small ones

• Creation of BI Landscape •  Trained IT team •  Trained business users •  Methodology that works •  Every 2nd user to be using BI, one out of every 100 developing

dashboards


Resource Model Business users own the dashboards


0

10

20

30

40

50

1 2 3 4 5

Development Analyst Business

Channel intelligence


Channel Intelligence Proposed Architecture


Partner End User Install base Quote

Enterprise Logical Data Model

Governance Channel Intelligence Presentation

Logical

Physical

Source

Oracle EBS MDF Sales Force Dot Com

SFDC InfoNow

POS CDH Install Base

EBS

PRM

CDH MDF Info Now SFDC

Dimensions Time Series Hierarchies Measures Aggregation

User Roles SQL Interface Preferences Simple Views


Next Steps

•  Near Real Time reporting

•  Real Time reports

•  Mobile BI

•  Embedded BI

•  Customer Facing BI

•  Finance

•  Service

•  Agile

•  HR

•  Hyperion, HFM integration

Business Functionality Platform Enhancements

Data Governance

THANK YOU

Salil Durani Enterprise Architect

[email protected] 46 © 2011 Brocade Communications Systems, Inc. Company Proprietary Information

Passion for Innovation and Excellence © 2011 FCS Inc. – Proprietary and Confidential

October 2011

Oracle Open World 2011


•  Oracle BI Apps experience (Sizing, Architecture, Implementation) •  MDM knowledge •  e-business suite knowledge and Cloud systems •  Well developed BI methodology •  Global delivery (Onsite-Offshore) •  OBIEE best practices (Dashboards & Modeling) •  Offering Value added Pre-packaged solutions and SurfBI mobile We selected: Frontline Consulting Services (FCS) Inc. (www.fcs-inc.com) Booth # 3447 Moscone West

What we looked in our ImplementaPon Partner


Key Drivers for Brocade •  User Adoption •  Performance and Scalability •  Faster Go To market •  Industry best practices and implementation accelerators •  Cost effective model •  Smooth transition to Brocade support team •  Training both business users and IT team •  Build a framework that is scalable and adaptable


FCS Iterative Development Methodology

BI Apps Subject Areas Requirements

ETL / OBIEE Development

Unit Tes7ng

System / Integra7on Tes7ng

Mul7p

le Drops

Solu7on Defini7on

Detailed Design

Build, Test, Install

User Acceptance Tes7ng

Project Life Cycle Itera&ve model has faster turnaround &me to the end-‐users as it

drops the code incrementally to the end-‐user

IteraPon#1 IteraPon#2 IteraPon#3 IteraPon#4

Vanilla Implementa7on Build Extensions Enable Answers Enterprise Wide

Program Mgmt Governance Project Change Risk Knowledge


•  Established :1996

•  Offices : North America | APAC | EMEA

•  Business Units : Strategic Consulting | Outsourcing | Solutions

•  Key Focus Areas : BI/ EPM | Applications | Integration | CPG

•  Customers : 400 + served Worldwide

FCS Overview Established

Offices

Business Units

Key Focus Areas

Customers


FCS & Oracle •  Oracle R&D and On Demand Partner •  Largest Oracle BI partner in NA •  Titan Award 2010 'honorable mention'

•  Consumer & Retail Industry Solution category •  2011 Fusion Middleware Innovation Award – BI •  Solutions that complement Oracle BI

•  Executive Analytics •  Manufacturing, Quality, Inventory, Costing, EAM, Planning Analytics •  Depot Repair, Fixed Assets, Saleforce.com Analytics •  Oracle BI Accelerators

•  BI Business Requirement Generator (Google cloud) •  Data lineage

(Native on iPhone. iPad. Android)

(BPO Powered by Oracle)

Passion for Innovation and Excellence © 2011 FCS Inc. – Proprietary and Confidential Software Simplified © Enterprise Signal Inc. – Proprietary and ConfidenPal SoUware Simplified!

SurfBI Mobile (NaPve on iOS and Android)


SurfBI® Mobile – NaPve on iPad. iPhone. Android

•  SurfBI Mobile •  Business Intelligence •  Multimedia •  Transactions •  Multiple Data Sources, Excel, ERP/ CRM systems

•  JDBC & web services integration •  Saleforce.com

•  Delivered as Cloud or On-Premise •  java/ j2ee based SurfBI App engine •  Report Wizard

Passion for Innovation and Excellence © 2011 FCS Inc. – Proprietary and Confidential Software Simplified © Enterprise Signal Inc. – Proprietary and ConfidenPal SoUware Simplified!

SurfBI Mobile Demo


www.fcs-inc.com SaaS | Consulting | Outsourcing | Solutions

www.SurfBI.com

Thank you

Technology

Migrating from SAP BusinessObjects to Oracle Business Intelligence Suite at a High-Tech Firm