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Polycom Solutions For Microsoft ® Unified Communications Mike Stacy Microsoft Solutions Architect

Microsoft Integration Polycom W14

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Page 1: Microsoft Integration Polycom W14

Polycom Solutions For Microsoft® Unified Communications

Mike StacyMicrosoft Solutions Architect

Page 2: Microsoft Integration Polycom W14

2Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

Polycom & Microsoft Relationship

Strategic Partner· Multi-year development and joint marketing agreement with

Microsoft’s UC Product Group · Only company to currently offer integrated audio and visual

communication solutions for Office Communications Server (OCS) 2007

Co-development Interoperability & Integration · Three-phase roadmap integrating Polycom visual communication

solutions with OCS 2007

Leading ODM Partner· CX Family of Phones for Microsoft OCS 2007 VoIP available· Future plans include “Polycom Differentiated” Phones

Page 3: Microsoft Integration Polycom W14

3Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

HDX

RMX

But first…what are these Polycom products?

6000/7000/8000 9000 Typical Use 4000 - Personal Special Use

2000 4000 Conference Room View

• HD Capable • Native OCS Registration • SIP and H.323

• Polycom’s MCU product line

• Combines SIP, H.323, ISDN, and PSTN participants

• Continuous presence

Page 4: Microsoft Integration Polycom W14

4Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

Full Production Release – Includes support forOCS 2007 R2, OCS Enterprise Edition, Expanded Configuration with load balancer supportMicrosoft TLS and Dual Stack support on HDX Presence and point-to-point calling between Polycom HDX (HDX) and Microsoft Office Communicator (OC)“Companion HDX” support – Call forking to HDX and OC endpoints registered to single userMeet-me conferencing on Polycom RMX 2000 – Multi-party A/V conferencing support covering OC, HDX, standards-based H.323 and PSTN endpoints; with continuous presence and transcodingPolycom Immersive Telepresence (RPX/TPX) interoperability – Telepresence end users connect with remote OC participants using optional VNOC services

Three Phase Video Integration forOffice Communications Server 2007

Phase 1(2009)

Page 5: Microsoft Integration Polycom W14

5Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

OC To OC (Native Microsoft Experience)

Page 6: Microsoft Integration Polycom W14

6Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

OC To Polycom HDX SIP Endpoint

OC client sees presence and availability ofHDX group system and can click to call

Page 7: Microsoft Integration Polycom W14

7Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

Companion HDX

Page 8: Microsoft Integration Polycom W14

8Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

HDX – Companion Mode and Call Forking

In companion mode, HDX can register to the same account as the user’s MOC account

All OCS devices registered to the same user will ring simultaneously (Call Forking)

Page 9: Microsoft Integration Polycom W14

9Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

OCS clients can see HDX systems in their contact list with presence information.

HDX systems can also see MOC clients in it’s directory with presence

Real-time presence indicators – automatically updated

When registered to OCS, HDX will change its presence icons to match the OCS icons

HDX will map the 14 possible OCS presence states into the 6 common and easy to understand OCS indicators

HDX – MS Enhanced Presence

Do Not Disturb

Available

Busy

Presence Unknown

Offline

Away

Page 10: Microsoft Integration Polycom W14

10Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

When to use which video endpoint

CX5000 (Roundtable)· Collaborative meeting spaces· Informal table settings· Possibly no central display/projector· All/most attendees have laptops· All/most other participants are at their desks

HDX· Larger rooms· Higher quality is required/preferred· More interactive settings· Interaction with H.323 required· Users generally don’t bring/connect laptops· Full Screen video + full screen content

Page 11: Microsoft Integration Polycom W14

11Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

Calling RMX Virtual Conference Rooms from MOC

HDX UsersOC Clients

With RMX, all users can see and hear

each other, with full transcoding

OC clients right click and ‘Start Video’ to establish a video call to the virtual conference room

Legacy H.323

Page 12: Microsoft Integration Polycom W14

12Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

Configuration and Traffic Flow Overview

pool01.company.com

Routing domain: rmx.company.com

Target FQDN: rmx.company.com

Connection Type: TLS (preferred)

rmx.company.com

Install certificate: CN=rmx.company.com

SIP Server: pool01.company.com

Connection Type: TLS

[email protected]

Video call to “IT War Room”

Sip:[email protected]

OCS routes SIP to rmx.company.com

Media is established between MOC & RMX

Page 13: Microsoft Integration Polycom W14

13Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

New Microsoft Integration Features in 2010MS Enhanced Presence

· Allows Office Communicator clients to see HDX systems in their contact list with presence information.

· HDX now uses the same presence icons as OCS

Contact Groups· See your OCS contact list groups in the HDX directory

Multipoint Group Calling· Initiate a multipoint call with a single click from the HDX· Calls all participants within a group using the HDX internal MCU

SRTP and SDES key exchange· Provides support for encrypted calls in an OCS environment.

April

MS Enhanced Presence· Allows Office Communicator clients to see HDX systems in their contact

list with presence information.· HDX now uses the same presence icons as OCS

Contact Groups· See your OCS contact list groups in the HDX directory

SRTP and SDES key exchange· Provides support for encrypted calls in an OCS environment.

Calendaring· Exchange Web Services integration for easy scheduling· Outlook integration

April

June

Q4

NDA Updates

W14 Support

Other NDA Updates

Page 14: Microsoft Integration Polycom W14

Polycom Conferencing for Outlook (PCO)

Mike StacyMicrosoft Solutions Architect

Page 15: Microsoft Integration Polycom W14

1504/12/2023 | Polycom Confidential

Polycom Conferencing for Outlook (PCO)

What is it?· It the integration of Polycom video conferencing systems with

Outlook, Communicator and Microsoft Exchange

What does it do?· It allows users to schedule meetings and reserve room systems

using Outlook· It adds on screen real-time calendar function for the HDX, making it

much easier to join meetings

Why would you want it?· To ease the scheduling of conference and meeting rooms· To provide easy joining of scheduled conferences using the HDX or

Office Communicator

Page 16: Microsoft Integration Polycom W14

1604/12/2023 | Polycom Confidential

Using Outlook to Schedule a Polycom Video MeetingOne click to add conferencing to a meeting

Meshes with existing workflow

No need to remember numbers or settings

Fully customizable

Page 17: Microsoft Integration Polycom W14

1704/12/2023 | Polycom Confidential

PCO: Single Click to Join the Meeting from PC

PC users can simply click the link to join from Microsoft Office Communicator

Page 18: Microsoft Integration Polycom W14

1804/12/2023 | Polycom Confidential

HDX Smart Rooms

Rooms now display daily calendar from Exchange

Immediately know if room is available

Enhances room experience

Makes video more approachable

Join a meeting with one click

No more fumbling for numbers

Reminders for upcoming meetings

Easy to join from room system or software client

Page 19: Microsoft Integration Polycom W14

1904/12/2023 | Polycom Confidential

Demonstration

Page 20: Microsoft Integration Polycom W14

20Polycom Solutions for Microsoft Unified Communications | Oct 2009 | Polycom Confidential

Questions?