How  the  Department  of  Veteran'ʹs  Affairs  Uses  

Alfresco Michael Ward

Agenda

The  Portal  Landscape   The  Content  Problem Unlocking  the  Content Adopting  Standards The  CMS  Timeline Interactive  WCM Questions

The  Portal  Landscape

•  “I  went  to  a  bookstore  and  asked  the  saleswoman,  'Where's  the  self-­‐help  section?'  She  said  if  she  told  me,  it  would  defeat  the  purpose.”      

–  George  Carlin  

Veteran  Self  Service

Stakeholders  for  Veterans

Veteran  Resources

The  Content  Problem Content  Chemistry • Code  with  Content,  Flat  Taxonomies  and  Metadata

Content  Delivery • Depends  on  Releases,  Content  in  Development  Lifecycles,  Hard  to  Use

Standards • No  Separations  of  Concerns,  Vendor  lock-­‐‑in  with  APIs,  No  Backwards  Compatibility

Opportunity  Costs • No  Subject  MaSer  Expertise,  Only  Dev  and  Portal  Support,  not  CMS

Buy  In • Feature  Driven  vs.  Platform?

Unlocking  the  Content

Adopting  Standards CMIS  (Content  Management  Interoperability  Services)

BPMn  (Business  Process  Modeling  and  Notation)

HTTP  Cache  in  a  CDN  (Content  Delivery  Network)

REST  (Representational  State  Transfer)

Open  Source

The  CMS  Timeline

Weblogic  VCR  and  Bulk  

Publisher

Alfresco  WCM  and  

the  Deployer

Alfresco  Repository  and  Share

CMS  Services

Interactive  WCM

The  Winning  WCM  Components • Business  Interaction  with  the  Content

• Smart  Content  Delivery • A  Supportive  Process

Questions?