LECTURE - 1

CourseCode: MBA102

CourseName : Organisational Behaviour

BY

Manpreet saini, A.P, MBA Deptt.

KEYWORDS- Organization, Behavior,

Sociology, Psychology

Introduction to

Organization Behavior

TOPICS TO BE COVERED:-

1. Define organizational behavior (OB).

2. Explain the value of the systematic study of OB.

3. Level Analysis.

4. Contributing fields to OB.

Competitive advantage of an organization today is represented by:◦ Human resource of an organization and how

they are managed.◦ Widely recognized as-◦ human capital, ◦ social capital and ◦ positive psychological capital.

Groups of people who work interdependently toward some purpose◦Structured patterns of interaction ◦Coordinated tasks◦Work toward some purpose

Formal Organization - the official, legitimate, and most visible part of the system

Informal Organization - the unofficial and less visible part of the system

Hawthorne Studies: studies conducted during the 1920’s and 1930’s that discovered the existence of the informal organization

A series of studies undertaken by Elton Mayo at Western Electric Company’s Hawthorne Works in Chicago between 1924 and 1932.

Research Conclusions:

◦ Worker behavior and sentiments were closely related.

◦ Group influences (norms) were significant in affecting individual behavior.

◦ Group standards (norms) were highly effective in establishing individual worker output.

◦ Money was less a factor in determining worker output than were group standards, sentiments, and security.

The study of individual behavior and group dynamics in organizations

Understand Predict Manage

Defining Organizational BehaviorDefining Organizational Behavior

Organizational behavior (OB)

A field of study that investigates the impact that individuals, groups,

and structure have on behavior within organizations, for the

purpose of applying such knowledge toward improving an

organization’s effectiveness.

Group Level

Individual Level

Organizational Level

Contributing fields to OB Contributing fields to OB fieldfield

E X H I B I T 1–3 (cont’d)E X H I B I T 1–3 (cont’d)

PsychologyThe science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

E X H I B I T 1–3 (cont’d)E X H I B I T 1–3 (cont’d)

SociologyThe study of people in relation to their fellow human beings.

E X H I B I T 1–3 (cont’d)E X H I B I T 1–3 (cont’d)

Social PsychologyAn area within psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another.

E X H I B I T 1–3 (cont’d)E X H I B I T 1–3 (cont’d)

AnthropologyThe study of societies to learn about human beings and their activities.

A social system is a complex set of human relationships interacting in many ways. Within an organization, the social system includes all the people in it and their relationships to each other and to the outside world. The behavior of one member can have an impact, either directly or indirectly, on the behavior of others. Also, the social system does not have boundaries...it exchanges goods, ideas, culture, etc. with the environment around it.

•Cunningham, J. B. & Eberle, T. (1990). "A Guide to Job Enrichment and Redesign," Personnel, Feb 1990, p.57 in Newstrom, J. & Davis, K. (1993). Organization Behavior:• Human Behavior at Work. New York: McGraw-Hill. Knoster, T., Villa, R., & Thousand, J. (2000). A framework for thinking about systems change. In R. Villa & J. Thousand (Eds.), Organization Behavior: Human Behavior at Work. New York: McGraw-Hill.• Robbins, Organization Behaviour, Pearson Education • Luthans ,Organization Behaviour,Tata McGraw Hill

References

Write down the note on Disciplines contributing towards Organisational Behaviour.