Warm Welcome

Matrix ETERNITY : The IP-PBX

with Seamless Mobility and

Universal Connectivity

ETERNITY IP-PBX Family

ETERNITY ME16S

ETERNITY ME10S

ETERNITY GE12S

ETERNITY GE6S

Matrix ETERNITY PEThe Enterprise-Grade PBX for Futuristic Businesses

ETERNITY PE3SS ETERNITY PE3SP ETERNITY PE6SP

Small and Medium Businesses

Offices, Factories, Branch Offices/Ware Houses

Consultants, Doctors, Architects, Chartered Accountants

Banks, Hospitals and Schools

Government Organizations

Telecom Service Provider

Internet Telephony Service Provider

Target Customers

Applications

IP-PBX for Enterprise

PBX for Small and Medium Businesses

ISDN Key Telephone System

Hospitality Solutions for Motels and Guest Houses

VoIP-GSM/3G Gateway Solution for Third Party Legacy PBX

Matrix ETERNITY GEThe All-Integrated Communication Platform for

Growing Enterprises

ETERNITY GE12SETERNITY GE6S

Mid-Size Enterprises

Corporate Offices and Factories

Banks, Hospitals and Schools

Mid-Size Hotels/Motels

Telecom Service Providers

Internet Telephony Service Providers

Target Customers

Applications

IP-PBX

PBX for Growing Enterprises

ISDN Key Telephone System

Hospitality Solution for Mid-size Motels

PRI-GSM/3G Gateway Solution for Third Party Legacy PBX

VoIP-PRI Gateway Solutions for Third Party Legacy PBX

VoIP-GSM/3G Gateway Solutions for Third Party Legacy PBX

Matrix ETERNITY METhe Complete Communication System for

Medium Enterprises

ETERNITY ME16SETERNITY ME10S

Large Enterprises

Corporate Offices

Hotels/Motels

Government Organizations

Target Customers

Applications

IP-PBX

PBX-KTS for Medium and Large Enterprises

ISDN Key Telephone System

Intercom Communication and Security System for Modern

Apartments

Hospitality Solution for Motels

IP-PBX Application

Multiple Branches Connectivity

Internet

Mobile SIP Client

Head Office (with ETERNITY IP-PBX)

Branch Office(without any PBX System)

ETERNITY IP-PBX

International Brach Office (with Traditional PBX System)

VoIP Gateway

PSTNExisting

PBX

Multi-Branch Connectivity using IP Networking

Key Aspects

Key Aspects

IP-PBX Functionality

IP Trunks and Users

IP Trunks and Users

• Automated Discovery and Registration of IP Addresses on the Public Network

• IP Users always Connected to ETERNITY using DNS associated with the Dynamic IP

• Prevent Reconfiguration of System each Time a Network Infrastructure Changes

Users

Internet

Mobile SIP Client

PC WithSoft phone

IP-Phone

VoIP ATA

DNS Server

dynalias.org

DNS Client

matrix-pbx.dynalias.org

matrix-pbx Public IP

ABC Public IP

XYZ Public IP

Creates an Internet name for IP-PBX that tracks your current dynamic IP address

Receives updates from the DNS Client PBX and links your current dynamic IP to your Internet Name

ETERNITY IP-PBX

Dynamic DNS (DDNS)

Number of VoIP Calls

ETERNITY PE supports Maximum 16 and GE/ME Supports 32 Calls

per Card

Can be Scaled up in Equivalence to as Many Available Universal Slots

Maximum 512 VoIP Calls Can be Supported by ETERITY ME16S

# Optional Connectivity

System Resources

System Resources Description

Maximum CapacityETERNITY PE ETERNITY GE ETERNITY ME

3SS 3SP 6SP 6S 12S 10S 16S

Universal Slots For Expansion Cards 3 3 6 6 12 10 16

SLT Ports Single Line Analog Telephones 24 24 48 120 240 320 320 or 512*

DKP/DSS Ports Proprietary Digital Key Phones or DSS Consoles 24 24 32 48 48 64 or 128* 64 or 128*

CO Ports Two Wire Trunk (CO) Lines 8 8 16 96 128 128 128

BRI Ports ISDN BRI Network or ISDN Compatible Devices - 6 12 24 32 32 32

T1/E1/PRI Ports T1 or E1 or ISDN PRI Network or Compatible Device - 3 6 6 8 8 8

GSM/3G Ports GSM/3G Network 8 8 8 24 40 24 or 64* 24 or 64*

Door Phone Ports# Door Phone Connectivity (4-Wire) 3 3 3 - - - -

E&M Ports E&M Network - - - 24 48 80 128

Voice Mail System(Number of Ports)

Voice Mail System with Auto-Attendant and 512 Mail Boxes 16 16 16 16 16 16 16

Magneto Ports To Connect to Magneto Phones - - - - - 80 128

* With PS48VDC – 500W

System Resources Description

Maximum Capacity

ETERNITY PE ETERNITY GE ETERNITY ME

3SS 3SP 6SP 6S 12S 10S 16S

VoIP Card VoIP Phones, Soft phones, Mobile SIP Clients 3 3 6 6 12 10 16

VoIP ClientsRegistration of VoIP Phones, Soft phones and Mobile SIP Clients

50 50 50 500 500 999 999

VoIP Trunks SIP Trunks (Clients) for ITSP or Peer-to-Peer 4 4 4 16 16 32 32

VoIP Channels per Card

Simultaneous VoIP Calls per Card 8/16 8/16 8/16 16/32 16/32 16/32 16/32

VoIP Calls Simultaneous VoIP Call Participants 48 48 80 192 384 320 512

System Resources – IP

Feature Transparency

IP Users Can Avail Features similar to DKP and SLT Users

Following Features are Available to IP User:

Network Address Translation

A Technology used by Firewalls and Routers

Benefits: Allows Multiple Devices in a LAN to Share a Single Public IP Address

Enhances Security by Avoiding Direct Communication

NAT Support

Head Office

Branch Office

NAT Router

192.168.50.10

192.168.50.11

Translation Table

Private IP Public IP

192.168.50.10 214.20.120.110

NAT Router-Basic Operation

NAT Router

WAN

WAN

IP

ETERNITY VoIP Card as a Client

ETERNITY VoIP Card as

Client

Response Delivered to Device which Started the Connection

Private IP Translated to Public IP

214.20.120.110

STUN-Application Scenario

IP

ETERNITY VoIP Card as Client

STUN Server

Gateway/Firewall/Router

STUN Client sends a request to STUN server

The Server Reports Back with the Public IP Address of the NAT Router and which

Port is Opened by NAT to Allow Incoming Traffic

ETERNITY as a VoIP Client can Now Communicate the Public IP and Port details

while trying to Register With the IP PBX

Private IP: 192.168.50.10

Open Port: 5060

Public IP of NAT: 214.20.120.110Open Port : 1

ETERNITY IP-PBX

STUN Support

UDP: A Network Protocol for Transmitting Data (Without

Acknowledgement/Connectionless Protocol)

SIP Based VoIP Calls uses UDP as Transport Protocol

STUN Allows ETERNITY VoIP Client to work behind a Symmetrical

NAT and Establish a VoIP Call

Universal Connectivity

ETERNITY - Universal Connectivity

Extension Side InterfacesTrunk Side Interfaces

Seamless Mobility

Seamless Mobility

GSM/3G Connectivity

Mobile Phones as Extensions

Mobile Extension Call Management

Dual Ring

Automatic DISA

Wireless Solution

GSM/3G Connectivity

In-skin GSM/3G Card

4 SIMs per GSM/3G Card

Offers Direct Connectivity to GSM/3G Network

Avoids External FCT Requirement

Single RT (Roof Top) Antenna per GSM4/3G4Card

Faster Processing of GSM/3G Calls

GSM/3G Calls Routed through the Cheapest Service Provider

Automatic Call to Missed (Predefined) Calls on GSM/3G SIMs

Call Budget on GSM/3G Trunks

Mobile Phones as Extensions

Mobile Ext. – Call Management

Make Internal and Outgoing Calls

Receive Internal Calls and Incoming Calls of Trunk

DDI Routing (on T1E1PRI)

Return Call to Original Caller (RCOC)

Global Directory Dialing

Personal Directory Dialing

Raid

Call Transfer

Call Forward (With Dual Ring Option)

Mobile Ext. – Call Management

Multiple Participants Conference

Priority

Forced Release

Barge-In

Interrupt Request

Do-Not-Disturb with Override

Call Pickup

Call Toggle

Call Hold

Paging

Dual Ring

Flexibility to Attend Desk Calls on Your Mobile

Simultaneous Ringing on Internal Extension (Desk) as well as on

Mobile Phone

Whichever Answer First, Other Disconnects

Not Applicable when Call is Routed through CO and E&M

A Great Advantage to “Mobile Workforce”

Dual Ring – An Illustration

GSM

PSTN

Internet

CO

ISDN - BRI

ISDN - PRI

VSAT

E&M

VoIP

Magneto

Access System Resources to :

Make Calls

Activate/Deactivate Features

Programming/Administer the System

No need to dial DISA login code and Station Number-password

Such 999 Numbers can be Programmed

Automatic DISA

An Illustration

PSTN

ISDN

Dial : +91 265 2630555

• Dial Number : +91 265 2630555 to access the system• Mobile Number : 9xxxx xxxxx programmed in DISA Authentication Table• System will give Dial tone directly (Class of Service can be defined)• Make an International Call through VoIP/ISDN Lines Available

Wireless Solution – No Need of DECT

Existing GSM/3G and SIP Client Mobile Terminals can work as

Extensions of the PBX system just as Wired Extensions

Advantages over DECT

Simple Implementation

Wider Range Connectivity

Feature Rich

Scalability : Up to 32 Mobile Trunks and 500 IP Users; Far more

than DECT System Capacity

Cost : Conventional Mobile Phones and IP Terminals can be used

Versatile Platform

Many Applications

PBX and KTS

IP-PBX

Universal Gateway

Hospitality PBX

Group PBX

Least Cost Router

Audio Conference Bridge

Video Conferencing

Productivity

Productivity

Auto-Redial

Auto-Answer

Boss Ring

CLI based Routing

Conference Dial-in

Department Call

Memory Dialing

Priority

Auto-Redial

ETERNITY can be instructed by the User to Auto-Redial Busy Number

Keep Dialing a Busy Number repeatedly till it gets Connected

Can be Prioritized

Programmable Redial Intervals and the Redial attempts Vary

depending on the Priority

Auto-Answer

Enable an Operator to Answer Incoming Calls Automatically

No need to Pick up the Handset or Press Speaker Phone Key again

and again

If Headset is used then Incoming Call Speech can be Heard Directly

Saves Time and Effort

Boss Ring

Different Ring Cadences depending upon the Call Origination

Eight Types of Ring Cadences: Internal Calls, Call from Boss,

Alarms, Auto Redial, Auto Call Back etc.

Can be Identified from Ring itself and hence Prioritized

Accordingly

CLI based Routing

Route Incoming Call from a Specific Number or a Destination to a Pre-assigned

Number

No Need of an Operator or Auto-Attendant Assistance to Route the Call

Calls will not be Matured, if not Answered

400 CLI Numbers can be Programmed

Incoming Calls can be Routed on SLT, DKP, CO, GSM/3G,

VoIP and ISDN BRI-PRI

Conference Dial-In

Logistics & Transportation

Field Sales Person(Mobile SIP Client)

Technical Support Team

Reception

Sr. Manager-Production

Sr. Manager-SalesPSTN

Internet

ETERNITY IP-PBX

Factory Workers

Local LAN

GSM/3G/ 15/21 People can be included in a single Dial-in Conference

All the Parties are informed about Scheduled Conference Prior to the event By dialing Conference Dial-In code, relevant Parties can join Conference with ease

Department Call

Maximum 16 Department Groups can be Formed Each Department Group can have 16 Stations

Incoming Calls can be Routed to a Departmental Group

Any Member of the Group can Answer the Call

Station Log-in and Log-out Facility Log-in and Log-out Details can be Printed

Such 250 Entries can be Printed

Memory Dialing

Frequently Called Numbers can be Stored in Memory along with

Name

User can dial any of these Numbers with Access code and then

Index Number

DKP User can Dial-by-Name ; No need to remember Memory Index

Saves Time and Organized Way of Working

ETERNITY IP-PBX

PSTN/GSM/Internet

Internet

Sr. Manager

Technical Support-Head Office

Customer Care DepartmentRemote Office

Priority – An Illustration

Local LAN

Call 1With Normal Priority

Call 2With Normal Priority

Call 3With Highest Priority

Sr. Manager’s Call gets through

Allows Certain Calls to have Higher Priority of Access over Others

Cost Reduction

Cost Reduction

Call Budget on Extensions

Call Budget on Trunk

Call Duration Control

Common Platform

CUG over GSM

VoIP

Call Budget on Extensions

Set Call Budget Limit per User

The Station is Locked – Once Call Budget Value is Exceeded

Call Cost Display on DKP – Budget Allocated/Consumed

ETERNITY IP-PBX

International CallsLong Distance CallsLocal Calls

Long Distance CallsLocal Calls Local Calls

Class of Service

Allocated Call Budget

Locks Dialing Facility when allocated budget exhausted

Premier Suite

Economy Suite

Guest Room

Hotel XYZ

Guest RoomEconomy SuitePremier Suite

$100 $50 $25

$0 $0 $0

501

301

101

An Illustration

Call Budget on Trunk

Different Service Providers offer Different Schemes

Define Call Budget with Specific Amount and Minutes

Applicable to CO, ISDN PRI, ISDN BRI, GSM/3G and VoIP

Lock Trunk Once Budget gets Exhausted

Amount/Minutes assigned on Trunk can be Changed to a Specified

Value, Manually or Automatically on Specified Date of Every Month.

Call Duration Control

Calls can be Disconnected after a Pre-defined Time Elapses

User Specific Call Duration Control with Multiple option for Each

Type of Call

System gives Specific Indication before Disconnecting a Call

Effective Sharing of Telephone Resources

Controls Time Spent on Phone

Common Platform

ETERNITY Family – Identical Functions and Features

Universal Connectivity

Use same User Terminals

Run on Same Software Structure from PE to GE to ME

Easy to Expand and Maintain

CUG over GSM/3G

CUG SIMs can be Used

Accessible and Shared by all the PBX Users

CUG calls can be routed through CUG SIMs

Mobile Extension

Use System Resources of EPABX System

Substantial Saving on Telecom Cost

GSM/3G

GSM/3G Card

DKP 1

SLT

IP Phone 1

IP Phone 2

PC Soft Phone

DKP 2

ETERNITY IP-PBX

CUG over GSM/3G Network

+91 9999900001

+91 9999900002

+91 9999900003

Incoming Number:+91 9999900005

Incoming Number: +91 9999900005

+91 9999900005

An Illustration

VoIP Clients

World Wide Portability

Remote User Connected to Internet will be Part of an Organization

PBX

Remote user can use PBX Resources (Make Calls through PBX

Trunks)

Very Useful for Inter-branch Communication and Field Staff

Huge Saving on Telecom Cost

Built-in Functions

Built-In Function

Auto-Attendant

Conference Channels

Multiple Multi-Party Conference

CDR with Call Cost Calculations

SMDR Report

CLI – Caller Line Identification

Least Cost Routing

Logical Partitioning

Multiple Gateways

Auto-Attendant

Handles 5 Callers at a Time

Call Status Information

Supports Dial-by-Name

Welcome Greetings

PSTN

No Answer User Busy

Call to Joseph

Caller

Call Established

Smith 502

Sara 503

Joseph 501

Calling Activity:Dialed Extension Number: 501Dial by Name: Joseph, Dial 567

The Person you wish to talk is not available. Please dial1 to retry9 to go to operator0 to go to initial node# to disconnect

Welcome to Matrix Telecom !Dial Extension Number7-Dial by Name8-Leave a Message5-Listen Promotional Scheme9-Go to Operator

Operator

1

9

0

#End

8

3

6

1

5

7

2

4

Auto-Attendant – An Illustration

ETERNITY IP-PBX

Conference Channels

Maximum 6 Participants with ETERNITY PE3S

Maximum 15 Participants with ETERNITY PE6SP and ETERNITY GE

Maximum 21 Participants with ETERNITY ME

DSP based Solution: Crystal Clear Voice

External and Internal Parties in a Single Conference

Multiple Conference Group Simultaneously

Conference Dial-In

00

Multiple Multi-Party Conference

Logistics & Transportation

Field Sales Person(Mobile SIP Client)

Technical Support Team

Reception

Sr. Manager-Production

Sr. Manager-Sales

PSTN

Internet

ETERNITY IP-PBX

Factory Workers

Local LAN

GSM/3G

CDR with Cost Calculations

Call Detail Record of Outgoing, Incoming and Internal Calls

Buffer Capacity: 6000 Outgoing, 5000 Incoming and 1000 Internal

Calls

Structured Call Charges – based on the Outgoing Trunk used for

Dialing

Options of Fixed, Unit wise and Percentage wise Service Charge

Charges on Special days can be defined

Call Rates can also be defined based on the Time-Zone

Sample SMDR Report

CLI – Caller Line Identification

Supports CLI on Analog, Digital, GSM and VoIP Trunks

Supports DTMF and FSK Analog CLI

Displays CLI on SLT and DKP

Time and Date Display on FSK CLI

CLIR for Internal Calls

Least Cost Routing

Automatically Selects the Most Economical Route for Each Outgoing

Trunk Call

Comprehensive LCR

3 Types:

Time based

Number based

Combination of Time and Number based

Call made Outside the Organization are always at Least Possible Cost

Calls from VoIP to PSTN and Other Networks are Not Allowed

Calls from VoIP and other Trunk Ports Like CO, PRI, BRI,

E&M and GSM can be Restricted

Logical Partitioning

Logical Partitioning – An Illustration

GSM

PSTN

Internet

CO

ISDN - BRI

ISDN - PRI

VSAT

E&M

VoIP

Magneto

ETERNITY VoIP card as a Client can connect through different

Gateways

Possible to use same card for SIP calling as well as Peer-to-Peer

As many 5 Gateways can be Assigned

Multiple Gateways

MGS – An Illustration

Service Provider

Service Provider

SIP Proxy

Branch Office

ETERNITY as Client

Integration

Integration

Digital Input Port

Digital Out Port

Door-Phone Card (ETERNITY PE)

External Music Port (AIP)

Paging Port (AOP)

VMS Card

VoIP Card

Digital Input Port

External Devices Like Alarm Sensor, Smoke Sensor, Glass

Breaking Detector can be Connected to the Digital Input Port

Built-in with ETERNITY GE/ME

Optional Interface with ETERNITY PE

Sensors

Digital Output Port

Useful for Various Control Applications

External Devices Like Door Lock, Relay can be Connected at

Digital Output Port

3 Digital Output Ports

Supports DISA Operation

Built-in with ETERNITY GE/ME

3 DOP as an Optional Interfaces with ETERNITY PE

Door Lock

Door Phone Card

An option of Connecting 3 Four-wire Door-Phones

On pressing button provided on Door Phone, the programmed

extension will ring allowing the user to talk to the visitor

If Door Lock Release device is connected with DOP, the user can

open the door and let the visitor in

Available with ETERNITY PE

AIP and AOP

External Music Source can be connected to Analog Input Port of

ETERNITY

Public Address System can be connected to Analog Output Port

of ETERNITY to make an announcements

Voice Mail System

In-Skin Card for Voicemail

Handles 16 Calls Simultaneously

Configure as 8 or 16 Ports as per Requirement

512 Mail Boxes

Up to 576 Hours of Recording Time with External 32GB Flash Memory

Easy Transfer of Messages to Computer

Voice Mail Notification

Email Notification of Voice Mail

VoIP Connectivity

SIP based VoIP Card

Up to 32 SIP Trunks

Up to 999 IP User Registration

ETERNITY PE : 8/16 Simultaneous Calls per Card

ETERNITY GE/ME : 16/32 Simultaneous Calls per Card

Up to 32 SIP Accounts

Supports Peer-to-Peer Calls (Inter-Branch Office Communication)

999 Peer-to-Peer Table Entries

Multiple Gateways

Flexibility

Flexibility

Configuration (Phone/Key Phone/IP Phone/Mobile/Internet)

DKP Customize Settings

Customize for Ringer Tunes, Speech Levels, LCD backlit

Contrast and Brightness Control etc.

Flexible Clock Synchronization

Port Personalities

Software Upgradation

Universal Slots

Installation

Easy to Install

Option of Rack Mount, Wall Mount and Table Top

Industry Standard RJ45 Connectors

Integrated Installation Wizard

Localization

Can be configured to meet the telecom standard where it is installed

Built-in Web Server Functionality with language support of like English,

French, Spanish, German, Russian, Portuguese and Italian

Configured for:

Time Zones

Day Light Saving

Date-Time Format

ISDN Variants

CLIP Variants

Impedance

Flexible Numbering

User can Select Numbers of his Own Choice

Option to Configure One, Two, Three and Four Digits Number

Possible on both: SLT and DKP Phones

9

20

201

3001

Scalability

Scalability

Expansion Cards and Usage

Mixed Card

Software Compatibility

User Terminals

Expansion Cards and Usage

Various Network Interface Cards Available

Offers ETERNITY PE, GE and ME Series Cards

ETERNITY PE has three Variants

ETERNITY GE and ME has two Variant

Expansion card of One Variant can be used in any of the series

Variant

For example ETERNITY GE Card can be used in any of the two

variants of the series

Mixed Card

Hybrid Port Cards for CO, SLT and DKP Interfaces

Select Precise Configuration

Saves Investment on Excess Configuration

Optimum Cost of Acquisition

Software Compatibility

Matrix ETERNITY uses same software structure for PE to GE to ME

Easy Up-gradation and Hassle free Maintenance

Configuration files can be copied from one to other

Same Features and Functionalities Programmed can be Availed

from PE to GE to ME

User Terminals

Same Terminals can be used for ETERNITY PE to GE to ME

Includes Digital Key Phones

EON48P

EON48S

Includes DSS Consoles

DSS16X4

Includes PC based Console – EONSOFT

Includes IP Phones : SETU VP248SE/PE and VP248S/P

Reliability

Reliability

Hot-Swap

Redundancy

Compact and Sturdy

Technology

Hot-Swap

Replacement of Non-working card without switching off the system

Supported with ETERNITY ME

Offers easy maintenance without disconnecting other on-going

calls

Redundancy

Offers Redundancy for all Important Blocks:

DC Power Supply Card

Master and Switch Card (CPU)

In case of failure of primary system cards the redundant

card takes over smoothly

Available with ETERNITY ME10SDC

Useful in Critical Application such as Hospitals, 24x7 Call

Centers, etc.

Compact and Sturdy

Smaller Footprint

Wall-Mountable and Rack-Mount Design

Easy to Maintain

Occupies Lesser Space

No Moving Parts leads to Higher Reliability

Technology

Distributed Processing Architecture

Used 32-bit ARM RISC Processor

SLIC used for FXS and DAA Module used for FXO Interfaces

Built-on Linux Platform

Best-of-breed Software Protocols Stacks for ISDN BRI, T1/E1,

ISDN PRI, and VoIP SIP

1024X1024 High Density Switching Matrix

Convenience

Convenience

Call Back on Trunk

Direct Inward Dialing

Global Hold

Hot Desking

Live Call Screening

Menu Driven Interface from Key Phone

Return Call to Original Caller (RCOC)

Time Tables and Time Zones

Voice Guidance for Tones

Call Back on Trunk

Call Back to Missed Calls (Calls from programmed defined

numbers)

Incoming Calls Lands on the Mobile Port and Disconnected by the

Caller (Defined Time considered as Missed Call Timer)

System Initiate Call Back from the same Port

Incoming Caller CLI should match with the prefix or number

configured in the Trusted Caller List

Establish the Call as per the Option selected viz. DID or DISA or

Call routed to the Operator

0265 2630555

An Illustration

PSTNDID Auto-

AttendantAuto-

Attendant

Operator

09327274303

Direct Inward Dial

Perform Task of an Operator

Built-in Auto-Attendant Greet the External Caller and Transfer it to the

desired Station

User can Reach Desired Station by Simply Dialing the Station Number

This will:

Reduce Burden on Operator

Transfer Calls Faster and Reduce Time

Enhance Company’s Image

Saves Callers Telecom Bill

Very Helpful During Non Working Hours and Holidays

Hot Desking

Now Carry your Extension wherever you go in the Office

It is Possible to transfer features and functionalities

DKP User can Hot Desk it with DKP User

SLT User can Hot Desk it with SLT User

Live Call Screening

A Station can Interrupt and Speak to Caller while Leaving a

Message to the VMS

Forward calls to VMS and Attend, if Important

Feature is Available on DKP

Live Call Supervision

Monitor Calls of a Station, from another Station without Overhearing

the Conversation

The Dialed Number or CLI Information of the Monitored Station can

be Viewed on the CLI Display of the Monitoring Station

Information of the Last Dialed Call can also be Displayed on

Monitoring Station

99250 99250 Monitored Station

Presence and IM

• The embedded Presence Server Maintains and Distributes Presence Information of Users

Registered With the ETERNITY IP-PBX

• Before an Actual Conversation Begins, Presence Determines:

• User’s Willingness to Participate in a Conversation through Availability

Available, Busy, Away, Out of Office, etc.

• User’s Preferred Mode of Communication (Call or Instant Messaging)

Available on PC SIP SoftphoneZoiperX-LiteEyeBeam

Instant Messaging (IM) is a Popular Mode of Real-Time Communication

Return Call to Original Caller

No need to ask who has called

Called party can directly reach to the concern person without any

delay

Bypass Operator and Auto-Attendant

Saves time of the caller

Boon for the big organization where Group of Trunks shared by the

users

Supported on BRI, T1/E1/PRI, GSM and VoIP(SIP) Trunks

301

System Stores Calling Party’s no. with its Extension Port

An Illustration

When the User Calls Back, Call Gets Routed to the Same Extension

Security

Security

Dynamic Lock

Emergency Numbers and Reporting

Keypad Lock

Security Dialer

Three Levels of Access

Dynamic Lock

Possible to change Toll Control Level automatically at set time

Possible to restrict Trunk Calls from a Station after office hours

dynamically

Emergency Numbers and Reporting

Programmable Emergency Numbers

Can be Dialed by any User Irrespective of the Trunk Access

On Dialing an Emergency Number by the User:

Operator will be informed with Continuous Ring

Operator with DKP will have Display of the User name, Number and

the Emergency Number Dialed

Keypad Lock

DKP User can Lock Keypad with Password Similar

Available with Mobile

Avoids Unauthorized Use

Security Dialer

In case of Emergency, System Dials out Three Pre-defined Numbers Plays Pre-recorded Messages and Waits for an Answer If One of the Number is Found Busy, System Dials out Other Two

Numbers One by One Guaranteed Message Delivery and Confirmation Mechanism

System Makes Up to 255 Attempts to Deliver the Emergency

Message

Three Levels of Access

Different Access Levels : User, SA and SE

Each User has can have their own password to Activate/Deactivate

User Features

System Administrator has one Unique Password

Can set /change features for Extension Users

Can Generate Various Reports such as System Activity Log,

SMDR, System Fault Log etc.

System Engineer being Highest Access has one Unique Password

Can Configure System Parameters and All Programmable

Features and Facilities

Monitoring

Monitoring

Conversation Recording

Room Monitor

Conversation Recording

The User can Record his Conversation in his Personal Mail Box

The User can Listen Recorded Conversations Stored in the Mail

Box along with other Messages

Extremely Useful Feature for Organizations that works on Verbal

Commitments

Feature Available on DKP and SLT

Room Monitor

Listen in to the Room where Digital Key Phone installed

Without letting the People in the Room know about it

Monitor the Room even from your Mobile

Open Interface

Open Interface

Hotel-Motel Features (Hotel Module)

CAS Interface

PMS Interface

QSIG

Hotel/Motel Features

CAS Interface

Offers interface for most types of Call Accounting System

Protocols available world-wide.

Easy Integration with the Third-Party Call Accounting Software

Supported 15 Widely used Posting Protocols

PMS Interface

Offers interface for most types of Property Management Software

Protocols available world-wide

Easy Integration with the Third-Party PMS

Three Types of PMS Interface

Matrix Type 1

Matrix Type 2

Micros Opera

QSIG Protocol

Allows Feature Transparency

Ideal for Networking of PBXs over ISDN

Helpful for Conditional Expansion of System Capacity

T1/E1/PRI

David - 200

John - 2000

Suzan- 300

Williams - 3000

GSMOn Display

Caller Name: DavidCaller Number : 200

On DisplayCalling Name: SuzanCalling Number : 300

Q-Signaling

QSIGNALING - Supplementary Features

Thank You

Type of Presentation: ETERNITY IP-PBX Number of Slides: 133 Revised On: Sept 10, 2011 Version-Release Number: V1.R3

For Further Information Please Contact:

Email ID: PBX@MatrixComSec.com

Visit us at www.MatrixComSec.com