Upload
fikri-firat
View
207
Download
0
Embed Size (px)
Citation preview
Managing WebRTC disruption in the Enterprise
Fikri Fırat Senior Collaboration Services Engineer
Garanti Technology
WebRTC for Garanti Technology
• Seamless collaboration everywhere
• Internal Collaboration
• Customer Collaboration
• Richer context in communications
• Deeper interactions between users and applications
How does WebRTC ignite innovation?
Identify
SupportIntegrate
Problem
Test
Configure
Get Approval
Deploy
Life in the Enterprise
Someone ElseFind
to solve it
Analyze
Someone Else
SupportGet Ready
ProblemFind
to solve it
Vendor SpecificTraining
Configure
Certification
Deploy
Life of the Staff
Rejected!
How do enterprises innovate in communications?
Challenge for Change
• Responsibility shift from deployment to customization
• Increased user expectation ITO adoption of new technologies
• Increased use of technology overall
Source : “Mobilization is forcing a role change for IT”Gartner, Nov. 2014
1ST STEP : ADJACENT POSSIBLE
1ST STEP : ADJACENT POSSIBLEHistory of Web
1994Text only mediumOne way communication
Next : Make it secure and usefor business applications
1ST STEP : ADJACENT POSSIBLEHistory of Web
1995-98 SSLv2
Financial Transactions
Shopping
Auctions
Casinos
1ST STEP : ADJACENT POSSIBLEHistory of Web
‘96 : Enable Users to sell items and goods online
’98-‘00 : User-generated content
Blogs Forums Social Media’02-‘05 : Rich media on the Web
Voice Video YouTube
Easier API
Open SourceCommunications
Many Problemsto Solve!
2ND STEP : WEBRTC COMES IN
Analyze
Someone Else
SupportGet Ready
ProblemFind
to solve it
Vendor SpecificTraining
Configure
Certification
Deploy
Life of the Staff
Analyze
SupportGet Ready
Problem
Learn APIs
Configure
Learn to Code
Interop
Life of the Staff
Someone ElseFind
to solve it
Collaborateto solve it
SDKsAPIs
Customization
Analyze
SupportGet Ready
Problem
Learn APIs
Configure
Learn to Code
Interop
Life of the Staff
Collaborateto solve it
SDKsAPIs
Customization
Analyze
Get Ready
Problem
Learn APIs
Configure
Learn to Code
Interop
Life of the Staff
Debug&Develop
INVOLVED!
THANK YOU!
<I have references, too!>
References
1. Mobilization is forcing a role change for IT, Gartner, Nov. 2013, via https://www.gartner.com/doc/2630430/mobilization-forcing-role-change-it
2. History of e-commerce and Pizza Hut : http://www.internetconference.com.au/resources/what-is-e-commerce.html
3. “Where good ideas come from? - The seven patterns of Innovation”, Steven Johnson, 2010
4. “How Schools Kill Creativity”, Sir Ken Robinson, 2006, via http://www.ted.com/talks/ken_robinson_says_schools_kill_creativity?language=en
5. Dial-up Sound : https://www.dialupsound.com