Management Information System

Course Guide and Certification Program of RIBAMS.By Muhammad Khurram Baig (MIS)

Government and Semi Government approved MIS and HR Training ProviderMIS Consultant of OraluxTM Technology Management House

Member of CIC and IPMA UK

A Management Information System

Organization and Management System• People• Data• Procedures• Manager• System• Decision Making• Boundary

B Information Technology• Hardware• Software• Networks• Communications• Database• Programming

Management• Planning• Organization• Directing• Controlling• Coordinating• Staffing• Motivating

C ERP Technologies

ERP (Enterprises Resource Planning)Software or Specialized Modules in Any organization as per requirement of Management and fulfill principals of MIS

• Software• Hardware• People

D Essentials (Functions) of MIS

• Accounting Information System *• Transaction Processing System• Management Reporting System• Decision Support System• Knowledge Based System• Office Information System• Executive Information System• Expert System• Automation System

E MIS Implementation

• Analysis• Design• Implementation • Maintenance

F Transformation Engineering Management

• Transformation• Engineering Systems

Case Studies and Examples.

For more information please contact Muhammad Khurram Baig (MIS)0313885456203154139016drkoi99@gmail.comribams99@gmail.com

Federal Government Approved Certification and Practical Training Program

Departments and Organizations

Any organization has some departments according to its business nature and system requirement.

Here we are listing some MIS Implemented Departments as per your career scope and organizational activities.

01 Accounting System02 Actuaries System03 Admin and Task Management04 Admin Management System05 Advertising Management06 Aeronautical Science07 Agriculture Sciences08 Air and Marine Information System09 Animal Sciences10 Appointment System11 Army and Force Management12 Auditing System13 Banking System14 Bio Medical Sciences15 Buildings and Lands16 Business Intelligence System17 Centralized Management System18 Communication System19 Cost Management System20 Cultures and Civilizations21 Customer Services22 Education System 23 Finance System24 Food Technology25 Forest and Parks26 Geographical Information System27 Health and Sports Management28 Hospital System29 Hospitality System30 Hostel Management System31 Hotel System32 Human Resource Management System33 Insurance System34 Inventory Management35 Investments System36 Library Information System37 Logistics System38 Marketing Management39 Multimedia and Broadcasting40 Nursing System41 Operations Management42 Performance Management

43 Processing Management44 Production System45 Project Management46 Publish Relations47 Quality Management48 Real Estates49 Religious System50 Resource Management51 Sales Management52 Schools System53 Space Science54 Sports and Physical Education55 Supply Chain Management56 Taxation System57 Tourism Management System58 Tracking System59 Trade System60 Transaction System61 Transformation System62 Transitions Technology63 Travel Management System64 University Systems65 Visa Information System66 Plan and Control Management67 Area and Interfaces68 Strategic Management and Configuration (apr)69 Material Management70 Assets Management

and Organizational Activities and Management Systems.

Select any department or Organization according to your career scope and prepare case study or assignment

Consider you have installed ERP Systems or Application Modules as per organizational requirement than you have to prepare assignment

Reading Course Work

Course Guide and Certification Program of RIBAMS.Research Institute of Business Application and Management Sciences

By Muhammad Khurram Baig (MIS)

Case Study: Prepare Presentation as Manager (List of Items/Suppliers/Customers)

Case Study: Prepare Reports and Statements as Supervisor

Case Study: Unskilled and Non Professional Manager has to face troubles on Daily Basis, How and Why. Also who can change Manager or Management

Case Study: Why our Boss always angry with Management. Install MIS Based System to make him Happy and Satisfied

Case Study: How do you satisfy your Boss, if you have MIS System Implemented.

Case Study: What is Right Management in MIS Based Organization

People (Human Resource or Skilled Personals)

Team or Group of HR or People who are skilled and educated as per requirement of the organizations (System) and perform same or different duties for the same objectives in their mind that is goal to (Serve or Get Profit)

Accountants can understand the Reports provided by MIS or MIT or Manager while Doctors cant understand it easily in the Organization

Prepare a Story of Organization, deals in Trading. The Staff information is here and prepare their Standard Jobs and Qualification

Executive (Mr Deer)

Manager (Mr Ahrim)

Supervisor (Mr Domin)

Assistant (Ms Sarah)

Customer Services (Ms Shilla)

Another Most Important Job is Administrator (Ms Shabana)

Data (Simple Transactions)

• Raw Facts and Figures to make information after compilation or processing.• are values of qualitative or quantitative variables, belonging to a set of items.

To prepare report, DO or Assistant has to enter data into software or ERP Application System.

Procedures

• Instructions or recipes, a set of commands that show how to prepare or make something• something to proceed input into output• In computer science, procedure, also known as function, routine, or subprogram

Programing designed or configure by Programmer who developed ERP or Software. The Programming is set of commands who convert data into information (report)

Manager

• the person who get work done with others by using management functions

Responsible person who gets reports and manages all procedure of AIS.

Information

• Information, in its most restricted technical sense, is a sequence of symbols that can be interpreted as a message. Information can be recorded as signs, or transmitted as signals. Information is any kind of event that affects the state of a dynamic system that can interpret the information.

• The understandable data or symbols or figures is known as information (message)

Report Lists or Reports of Suppliers are known as Information. That is message what Executive of the Organization demands from People who are using MIS System.

System

• A group of interdependent items that interact regularly to perform a task.

• An established or organized procedure; a method.• A computer system refers to the hardware and software

components that run a computer or computers.• An information system is a system that collects and stores data.

People use procedures to prepare reports (message/information) for Executives from Input (Data) by using software, hardware and networks.

Decision Making

can be regarded as the cognitive process resulting in the selection of a course of action among several alternative scenarios. Every decision making process produces a final choice. The output can be an action or an opinion of choice.

Human performance in decision terms has been the subject of active research from several perspectives.

From a psychological perspective, it is necessary to examine individual decisions in the context of a set of needs, preferences an individual has and values they seek.

From a cognitive perspective, the decision making process must be regarded as a continuous process integrated in the interaction with the environment.

From a normative perspective, the analysis of individual decisions is concerned with the logic of decision making and rationality and the invariant choice it leads to.

Boundary

Every Organization has some closed limits/Points. where people use resources in a limit as per rules and regulations or terms set by the organization.

Management

Management in all business and organizational activities is the act of coordinating the efforts of people to accomplish desired goals and objectives using available resources efficiently and effectively.

Functions of Management

• Planning • Directing• Organizing• Controlling• Coordinating• Staffing• Motivating

Planning

• Planning is the process of thinking about and organizing the activities required to achieve a desired goal. or

• A set of activities to achieve organizational goals

As MIS consultant if you are going to implement AIS or FIS system, first you have to plan• The business system and procedures adopted by Business• Number of Staff in specific departments• Knowledge and Expertise of the Staff• Plan, how to face barriers in implementing system• company interest on investments• company interest on adopting new system• basic or trend needs (Desktop or Server or Cloud System)• Who 'll manage and maintain the system• training, learning and acknowledgments of personals

if you plan in right way and prepare your work as per company's requirement than you ll be able to implement system successfully

Directing

When evaluating an organization's workforce, there are several areas that must be addressed. First, the staff must have the tools and resources that they need to do their jobs effectively. Employees cannot be blamed for an organization's inefficiency if they are not provided with the equipment necessary to perform adequately. Next, get to know each employee as an individual and make sure that they are aware of their specific role within the organization. Clarify their responsibilities and goals. Also, involve each employee in making decisions which affect their area of expertise. This will result in the employee feeling that they "have a say" in what goes on in the organization and he or she will feel a sense of ownership. Finally, make sure that employees have an opportunity to have fun with their coworkers at appropriate times.

People Empowerment can be a very effective tool within the field of people management. This technique can be used to involve employees in any improvement program within an organization. Authority, accountability, and responsibility are delegated to the employees for improving the processes which are under their control without first having to obtain permission from management before making changes. This can be successful only when employees are recognized, congratulated, and rewarded for their commitment to problem solving.

B Information Technology

• Hardware• Software• Networks / Communications• Database• Firmware

Computer hardware is the collection of physical elements that constitute a computer system. Computer hardware refers to the physical parts or components of a computer such as monitor, keyboard, Computer data storage, hard drive disk, mouse, CPU (graphic cards,

sound cards, memory, motherboard and chips), etc. all of which are physical objects that you can actually touch. In contrast, software is untouchable. Software exists as ideas, application, concepts, and symbols, but it has no substance. A combination of hardware and software forms a usable computing system.

Input Devices Keyboard · Image scanner · Microphone · Pointing device (Graphics tablet · Joystick · Light pen · Mouse · Pointing stick · Touchpad · Touchscreen · Trackball) · Webcam (Softcam)

Output devices Monitor · Printer · Speakers · Plotter

Removable data storage Optical disc drive (CD-RW · DVD+RW) · Disk pack · Floppy disk · Memory card · USB flash drive

Computer case Central processing unit (CPU) · Hard disk / Solid-state drive · Motherboard · Network interface controller · Power supply · Random-access memory (RAM) · Sound card · Video card

Data ports Ethernet · FireWire (IEEE 1394) · Parallel port · Serial port · USB

A database is an organized collection of data. The data are typically organized to model relevant aspects of reality (for example, the availability of rooms in hotels), in a way that supports processes requiring this information (for example, finding a hotel with vacancies).

A computer network or data network is a telecommunications network that allows computers to exchange data. The physical connection between networked computing devices is established using either cable media or wireless media. The best-known computer network is the Internet.

Network devices that originate, route and terminate the data are called network nodes.[1] Nodes can include hosts such as servers and personal computers, as well as networking hardware. Two devices are said to be networked when a process in one device is able to exchange information with a process in another device.

Computer networks support applications such as access to the World Wide Web, shared use of application and storage servers, printers, and fax machines, and use of email and instant messaging applications. The remainder of this article discusses local area network technologies and classifies them according to the following characteristics: the physical media used to transmit signals, the communications protocols used to organize network traffic, along with the network's size, its topology and its organizational intent.

Database management systems (DBMSs) are specially designed applications that interact with the user, other applications, and the database itself to capture and analyze data. A general-purpose database management system (DBMS) is a software system

designed to allow the definition, creation, querying, update, and administration of databases. Well-known DBMSs include MySQL, PostgreSQL, SQLite, Microsoft SQL Server, Microsoft Access, Oracle, SAP, dBASE, FoxPro, IBM DB2, LibreOffice Base and FileMaker Pro. A database is not generally portable across different DBMS, but different DBMSs can inter-operate by using standards such as SQL and ODBC or JDBC to allow a single application to work with more than one database.

Firmware

In electronic systems and computing, firmware is the combination of persistent memory and program code and data stored in it.[1] Typical examples of devices containing firmware are

embedded systems (such as traffic lights, consumer appliances, and digital watches), computers, computer peripherals, mobile phones, and digital cameras.

Programming Language

A programming language is a formal language designed to communicate instructions to a machine, particularly a computer. Programming languages can be used to create programs that control the behavior of a machine and/or to express algorithms precisely.

The description of a programming language is usually split into the two components of syntax (form) and semantics (meaning). Some languages are defined by a specification document (for example, the C programming language is specified by an ISO Standard), while other languages, such as Perl 5 and earlier, have a dominant implementation that is used as a reference.

C ERP TechnologiesERP (Enterprises Resource Planning)Software or Specialized Modules in Any organization as per requirement of Management and fulfill principals of MIS

SoftwareApplicationsOperating SystemFirmwareIntegrated System

Technologies & Charts

Server / Client Technologies(To access and share information and data in a single room or in a building I.e LAN, WAN,MAN)

Cloud Servers Technologies(To access and share information and data from anywhere / anytime by using Internet Technologies)

e Server System(to access and share information and data from anywhere / anytime by multiple users through Internet and Intranet Technologies)

Desktops System(to access data on own / single computer by the Users I.e Laptop/ Tablet/PC)

Assessments Cloud E Server Server/Client Desktop

Direct Work from Online Servers

Do work on Desktop and Connect Online Server

Do work on different PCs / Workstations and Share through Server

Personal Computer or Laptops Systems

Ranking Very High (US/CND/AU/UK)

High(US/CN/AU/UK/EU/UAE)

Medium (Everywhere)

Low (Everywhere)

Cost as per Standards

1 Million for 1/ 5 Users

500,000 = 1 / 5 Users

100,000 = 4 Users 15,000

Organizations Multinationals / Large Groups for Efficient Systems

Multinationals or Large Groups

Medium Small / Personal

MIS (Accounts) E-Account Pro U.S Accounting Manager

Professional Accounting

Peach tree / Quick Book

Users (AIS) MIS ERP Consultant – Post Graduate or Prof + 8 Yrs Exp.

MIS Prof – Manager / Supervisors of Technologies

MIS Trainee – ACCA / CA / BBA / MBA / BCOM. & IT Background

MIS Student / Trainee Graduate with Accounts & IT Background

Hardware: System Specifications

• RAM (Random Access Memory)• ROM (Read Only Memory)• Mother Board (CPU)• CD/DVD Read and Writer• Intel or other Chips• Hard Disks• VGA or Video Graphic Accelerators Cards• 3D Cards• USB Ports or Cards• Sound Cards• Networks Cards• Wireless Chip or Cards• Blue tooth• Infrared • Cables • Networking Cables• Networking JACKS• Networking Hubs• Networking Switches• Networking Routers• LCD• LED• Monitor• External Hard Drive• Sky Drives• Server Drives• Workstation• Terminals

People

IT Professional◦ MIT Manager◦ MIT Assistant◦ Programmers◦ Configuration Professionals◦ Database Experts◦ Hardware Engineers◦ Software Engineers◦ Networking Engineers◦ Database Engineers◦ System Engineering◦ System Consultants◦ System Designers◦ Multimedia Developers◦ Media Professionals◦ Graphic Designers

MIS Experts• MIS Professionals• MIS Consultants• ERP Consultants• ERP Experts• System Analyst• Accounting Information System Professionals• Financial ISP• Inventory ISP• Production ISP• Operations ISP• ----- SPs (Departments)• Project Manager

D Essentials (Functions) of MIS

• Accounting Information System *Prepare accounting reports after summarizing and analysis through expert software as per firms' requirements.

Prepare case study of AIS and its effective use in an MIS Based Organization

There are some sub modules of MIS information system, now prepare activity of these information system.

Financial Information System

Audit Information System

Tax Information System

Production Information System

Operations Information System

Banking Information System

Insurance Information System

Project Management Information System

Quality Management System

Visa Information System

Hotel Information System

Hospital Information System

Inventory Management Information System

Stocks Information System

Bio Medical Information System

Geographical Information System

Wastage Management and Information System

Travel and Tours Management and Information System

Human Resource Management System

Education Management System

Corporate Training and Learning System

Trade Management Information System

Transaction Processing System

the set of instructions or programs to compile data into information by using software or application modules.

A transaction processing system (TPS) or transaction server is a software system, or software/hardware combination, that supports transaction processing.

Management Reporting System

To get reports from MIS implemented System (Program or Software or Application Modules). The reports should be from data already input. It should be reliable as understandable to CEO or Directors or Manager (Or Relevancy Message)

For ExampleWhen Manager ask Supervisor please stop current data entry and compile all data from networks to get reports.

All data from Masters or Dependents Tables will shift in One Manageable Table from where executives or managers have to get Reports. It depends on

• Time (Real Time). All took at once or step by step for specific time• Batch Processing (The Commands set by Programmers)

Q: is TPS is possible in Software Q: What is TPS actuallyQ: The Program already written by Programmers is known asQ: TPS is perform by a series of instructions in Real Time

Perform an activity regarding TPS in an OrganizationThe activity must show, that without TPS it is hard to operate software.Manager ask Junior Assistant to stop data entry, why.

TPS is essential Function of MIS, How do you explain.One Day Mr X CEO calls Mr Y Manager. He demands give me reports of Product 001 and Product 002 as

• Summarized• in Details

Now Mr Y, who has only one subordinate calls and draft the narration as per CEO Demands.

Subordinate rush towards his cabin and check the data for reports. In this case he don’t need to ask somebody to stop work or held all activities or stop data entry. He simply run the TPS button as prepared by the Software Consultant or MIS Professionals and Print different reports. Afterward he set in the files (appropriate files) and give to Mr Y, Manager.

• Do you think so, Manager Mr Y should print and prepare reports by himself

• Why he demands these reports from Supervisor.

Should he has not MIS or IT based Certified or Appropriate qualified

One day Mr Y, Manager was on leave and Mr J the Assistant was available, Mr X The CEO visited the Cabin and Ask about Mr Y, Mr J said he was on leave for two days and HR know about the situation and his absence. Mr X was in trouble and ask please give me report of suppliers and relevant items purchased from them so that I could able to give them Order for the new session.

• Mr J should give reports• Mr J should be prepare for this• Mr J should ask anything, if complex for him• Mr J should call Mr Y• Mr J should not reply

if Mr J Print the reports to Mr X than it will be more effective for him and it raise points towards the Management Level

if Mr J remains untouched and ask sir I don’t know how to print, than it ll be negative effect to him directly

if Mr J tells that he is not allowed than it effects the Manager's credibility

Similarly One Day Mr J on Leave due to illness and Mr X demands some critical detailed reports of customer, Mr Y was thinking how to produce reports. He should know that all data was in table by Mr J and He only use TPS system to make reports.

Recommendation

• MR J should be able to satisfy Mr X the CEO and if possible provide them maximum information so that there should not be negative effect on Mr Y and His team

• Mr J if more qualified than Mr Y, Manager than there may be only Gap of Experience to takeover the position of Mr Y,

• if Mr Y is totally depends on Mr J and don’t start learning or update his knowledge then ultimately his career be in danger.

MIS Wizard Trick

Mr Y should have command over TPS and Mr J should perform DO and manage filling.

Decision Support SystemThe system assist in decision making

A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance. Decision support systems can be either fully computerized, human or a combination of both.

• How do you implement DSS• Prepare a relevant Case study• Prepare an Activity Sheet of the DSS Function• is Decision-making system use in Accounting Information System

Knowledge Based System

System to implement with complete or Standard Requirement to get resultsA Knowledge-based system is a computer program that reasons and uses knowledge to solve complex problems. Knowledge is acquired and represented using various knowledge representation techniques rules, frames and scripts. The basic advantages offered by such system are documentation of knowledge, intelligent decision support, self learning, reasoning and explanation. Knowledge-based systems[are systems based on the methods and techniques of Artificial Intelligence. Their core components are:

• knowledge base • acquisition mechanisms • inference mechanisms

Knowledge Base Systems (KBS) goes beyond the decision support philosophy to indicate the expert system technology into the decision making framework. Expert Systems (ES) have been the tools and techniques perfected by artificial intelligence (AI) researchers to deduce decision influences based on codification of knowledge. The codification of knowledge use the principles of knowledge representation (part of the large theoretical ideas of knowledge engineering). Typically such codification uses rules like IF-THEN rules to represent logical implications.

While for some authors[who?] expert systems, case-based reasoning systems and neural networks are all particular types of knowledge-based systems, there are others who consider that neural networks are different, and exclude it from this category.[citation needed]

KBS is a frequently used abbreviation for knowledge-based system.

• What is KBS• How do you familiar an MIS system as KBS• Show KBS in your Activity• Prepare a Complete Case Study of KBS in MIS Implemented Organization

where AIS and Inventory Management System is Implemented

Office Information SystemThe system of Basic Office Requirement that isSpread Sheet, Drafting and Editing. Presentations, Database and Mail / Contacts Management

These software or Applications support the Office Day basis activities

• Which software or application, you can use for Presentations• Word Use for Drafting and Editing• In which software we use Graphs for the Tables• How do we manage daily routine work in Calendar• Is there any software to make quick notes

• Where should we save the record of Customer or Clients or Contact person which emails• As an accountant we can use any software for Calculations• What is Pdf and why do we use it• Front Page use for Make simple website (asp and html) based• do you know simple office software. Make the list of software you know and their purpose in

Office (Basic Desktop Applications)

Executive Information SystemThe System that is useful or understandable to Seniors or Executives or those persons who will use in decision-making

An executive information system (EIS) is a type of management information system that facilitates and supports senior executive information and decision-making needs. It provides easy access to internal and external information relevant to organizational goals. It is commonly considered a specialized form of decision support system (DSS)

EIS emphasizes graphical displays and easy-to-use user interfaces. They offer strong reporting and drill-down capabilities. In general, EIS are enterprise-wide DSS that help top-level executives analyze, compare, and highlight trends in important variables so that they can monitor performance and identify opportunities and problems. EIS and data warehousing technologies are converging in the marketplace.

Executives information system is for executivesEIS depends on SystemEIS depends on ModulesEIS is Costly systemEIS is for Skilled and Educated ProfessionalsEIS is easy to implement

Prepare an activity, that shows the Successful Implementation of EIS in an organization'sPrepare a Case study regarding EIS Modules and its functionally

When director Asks to get Report of Suppliers and Customers in Summarized and Detailed form, if there is MIS system implemented than how do he produce result or if there is no MIS System than how do he ll produce report

Expert SystemThe system or software applications, having easy and valuable modules

In artificial intelligence, an expert system is a computer system that emulates the decision-making ability of a human expert, Expert systems are designed to solve complex problems by reasoning about knowledge, like an expert, and not by following the procedure of a developer as is the case in conventional programming.

When manager ask to prepare reports of all suppliers along with their supplies to our organization than MIS Expert should has to prepare such a system that will produce the information easily

• MS Office is combination of Application that is good example of Executives Information System

• Accounting Software that prepare financial statement and analysis reports, known as expert system

Q: What is Implementation in MIS System /BriefQ: How do you Implement AIS System in Trading Organization / DraftQ: Get results continually from installed modules is Implementation System /YQ: Plan and Putting into Action, this action is known as Implementation /Y

Maintenance

The process of maintaining or preserving someone or something, or the state of being maintained: "the maintenance of democratic government".

The process of keeping something in good condition: "car maintenance"; "essential maintenance work".

All actions which have the objective of retaining or restoring an item in or to a state in which it can perform its required function. The actions include the combination of all technical and corresponding administrative, managerial, and supervision actions

Case: (Design and Implementation)

As MIS Consultant you are going to a company. You have to check the departments. To implement Accounting Information system you come to know there are four rooms.

Now if you have to install Server/Client Networks System for Accounting Information System and Modules you have to design it to implement MIS Successfully

Implementation of Accounting Information System

Client /Server Environment

ROOMS Operating Systems System Available for AIS (Accounts Dept)

Server Manager Room R2 Windows Server 2003 C to Duo-1000MB/500GB

Workstation 001 Director Room R1 Windows XP P4 Laptop 1000/100 GB

Workstation 002 Senior Assistant R3 Windows XP P4 PC 500/80 GB

Workstation 003 Junior Assistant -1 R4 Windows XP P4 PC 256/40 GB

Workstation 004 Junior Assistant -2 R4 Windows XP P4 PC 256/40 GB

Now the design draft or report is supplied to Business Director or MR Person (Management Responsible Person). If the context of system is suitable and sufficient in the organizational project than the proposal will be putting into action by the responsible team within specific time.

F Transformation Engineering Management• Transformation• Engineering Systems

Change the state of current data into information, the process is known as transformation

Some time you visit any organization, you find different software in different organizations or departments.

It is due to customization or instructions provided to Engineers (software) to

prepare system according to their requirement

Case study

As an MIS Professional. You visit an organization and find that all of their management work is done by management system or you can say Manual system is implemented

now it is yours task to transform Manual system into computerized MIS based System.

• If you are accounting professional than you install Accounting software there and implement accounting standard as per IT requirements

• if you are business graduate and you have Inventory system expertise that you will implement the system there

• if you are HR expert than you will prefer to implement HR information system first.