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Information available on: http://luxsjam.fi4si.eu
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The 2013
Luxembourg
Service
jam event guide book
luxsjam.fi4si.eu
The 2013 event guide book
What: is the event aboutWhen: Timing – Time frame – Time lineWhy: Have fun designing services across fields and disciplines/Bring answer to local needs Who: Everybody wanting to have fun inventing and prototyping services(Students/ Nerds/ Geeks/ Artists/ finance analyst/ Multiform engineer...)Where: Impactory coworking space LuxembourgHow to: register
What : What is the event about
within the proposed theme by the GSJ you can pursue our own design issues and ethical endeavours
Entrepreneurship
Cultural activities
Sustainable cities
Smart city & society
Leisure & sport activities
Social inclusion
On the first weekend of March 2013, people interested in service and customer experience will meet at locations all over the globe. They will be designers, students, academics, business people, customers, mums, kids and grand-dads.
Design for all & by all
24 hrsFirst jammers to start on Friday 01 March 6 p.m Local Hamilton, New Zealand site (05 a.m in Luxembourg)
When: Timing – Time line – Time frame
6 p.m Global Service Jam theme revealed Jam launched in Luxembourg
01 March 02 March
6 p.m service concept presentation
Teams are encouraged to stay/rotate and work on site all along the event duration
When: 2 days to invent new services
Fri 01/03/13 5 p.m
Sat 02/03/13Participants are invited to introduce themselves on the first phase of event, to communicate on their interests and expertises
As you wish p.m/a.m
10 a.m
20:00 p.m
Welcome
1st concepts
Prototyping &concept proofing
Consolidate concept pitch
Presentation
Exploration
Friday 01/03/13 Event Time Line
5 p.m
work as long as needed
Exploration to ideate phase
8 p.m
Break
1st concepts
Idea pitch
Idea vote & team building
Draw, illustrate, design
Expose
Welcome
GSJ 2013 topic release
Illustrate service history
DAY 1
Saturday 02/03/13 Event time line
Break
Illustrate story board
Demonstrate concept proofing
Play customer service pathway
Record service testing/ street interview
Consolidate service offer in a pitch
Sat 02/03/13
09a.m
10:00 a.m
Concept & prototyping
Build concept pitch
Presentation
4 p.m
6 p.m End of design DAY
2
Why : Have fun designing services
Meet a lot of cool people at all levels of experience Work through a whole design process in one weekend
Experienced or completely new to the field, you will learn more about service design experience. Pick up a load of new ideas and work practices
Design the best concept to win 3 months of membership at the Impactory to bring your service to market
Who: Everybody, explorers who want to have fun inventing and prototyping
MultidisciplinaryCo-innovationadventure
Student
Financial
Designer Practitioner
Health
Developer
Economist Counsel
Planner Customer
Engineer Analyst
Architect
web specialist
Where: Impactory co-working space
29, Bd Grande-Duchesse CharlotteL-1331 Luxembourg