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Marketing @toppercool

Location based marketing

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Location based marketing เข็มทิศธุรกิจ ยุคดิจิตัล เพิ่มทางสร้างรายได้ธุรกิจ โดย คุณสุธาทร สุทธิสนธิ์

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Page 1: Location based marketing

Marketing

@toppercool

Page 2: Location based marketing

Introduce to Location based services

• It’s not the new thing

Page 3: Location based marketing

Modern Location based services technology

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How location based service workGPS GPS • Massive drain battery• Enable fake check-in • Fail indoor and urban areas• Not portable , most other non phone device• Slow search signal

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Cell – Tower TriangulationCell – Tower Triangulation

• Work with any phone • Accuracy depending on number of cell tower in areas• Not portable to other non phone devices• Requires carrier subcription

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Wi-fi hotspot locator

• 10-30 m. location granularity• Fail while moving • No global standard

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How location Based service worked

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Type of LBS

1. Geo – Location Based service

• Google map • Google hotpot • Bing Map ( by Microsoft)

2. Location Based gaming

• Foursquare • Gowalla (Shutdown service in Jan.2012)• SCVNGR

3. Location based social network

• Path• Quipster• Google latitude

Page 10: Location based marketing

• Royalty building tools• Pull nearby customer• Discovery and sharing • Driven sell or in store traffic• Customer monitoring Physically , comment in real-time • Geo-location your business in online map service

• People value privacy

• People are beginning to experience ‘check-in fatigue• Little number of user comparing with other SM• Limited for some user

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Demographic of Location based service user Demographic of Location based service user

Big spender

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Perfect Match for your business Perfect Match for your business

Suite for any business Integrate with Google search result integrated with Google Place

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Google Places

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What is foursquare What is foursquare

• Geo-location based gaming• No.1 in Check-in service • Approximately 15 M. user in Thailand +200k. • Merchants dashboard • Business Platform ready

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With Foursquare

Claim your venueDo promotion

Business dashboard

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Location Based Marketing Tactic

1. Check-in

4. Map

2. Rewards

3. Search nearby

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for bizWhy foursquare

• More than +200k. user in Thailand• Merchants dashboard • Business Platform ready • it’s Fun

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How to get start

- Register on fouresquare.com- Add your places /business to 4Sq. - Claim your venue- Create special

• Check-In Special• Loyalty Special • Mayor special

- Use dashboard analytics

Brick and mortar

Brand

-Register on fouresquare.com- Create Brand Page - Recommend - Integrate with website or social media - Get follower

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The 5 I’s Process

clear objectives, and LBM tools

create your place claiming venue

Rewards your customer Bring new customer Retain existing customer

Promote to fan , follower , customer

Analytic data Demographic visitor

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LBM framework 7 F’s Model

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Location based marketing case study

- Drive sell / increase store traffic

- Loyalty program

- Mayor special

- How Branding with foursquare

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Foot Traffic boost up 33 % on 4SQ. day

• Campaign take advantage in 4 Sq. 16/4• Free 100 gift card 5 $ and 10 $ for dinner • Campaign spend 1000 $ • 50 Blog article and 600,000 new Fan and follower

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• Lot of rewards 10,000 Pillow • Very easy to join only 1 Check in• 20 Specific branch • Long enough period February 11, - February 28, 2011• Brand awareness • Go viral Talk of the town

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• Event Promoting • Draw prospect to selling space • Awards to exiting customer to make Loyalty• Increase Fan or Follow in other social media

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• Mayor special offer• Specific Location • Continuing program

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Foursquare special

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Anatomy of foursquare brand page

cover banner

Brand infoFollower

Photos

Brand TIPs

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Monitoring Tips from your visitor

free customer survey from real customer