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LinkedQR: Improving Tourism Experience through Linked Data and QR Codes Mikel Emaldi , Jon L ´ azaro, Xabier Laiseca, and Diego L´ opez de Ipi ˜ na {m.emaldi , jlazaro, xabier.laiseca, dipina}@deusto.es DeustoTech - Deusto Institute of Technology, University of Deusto December 4, 2012

LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

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Page 1: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

LinkedQR: Improving Tourism Experience through LinkedData and QR Codes

Mikel Emaldi, Jon Lazaro, Xabier Laiseca, and Diego Lopez de Ipina{m.emaldi, jlazaro, xabier.laiseca, dipina}@deusto.es

DeustoTech - Deusto Institute of Technology, University of Deusto

December 4, 2012

Page 2: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 3: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 4: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 5: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 6: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 7: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 8: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 9: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Traditional experience

Usually, inside an art gallery we can find few information elementsas:

I Information cards with minor information.

I Audioguides with extended information.

Tourism experience at art galleries 4 / 33

Page 10: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Traditional experience

Usually, inside an art gallery we can find few information elementsas:

I Information cards with minor information.I Audioguides with extended information.

Tourism experience at art galleries 4 / 33

Page 11: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Limitations

I The area of the information cards is limited.I The hardware of audioguides is limited to audio and few text

characters.I Deaf people can not use them.

Tourism experience at art galleries 5 / 33

Page 12: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

How can we enrich theinformation received inside an art

gallery?

Page 13: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Our proposal

Including the capabilities of the smartphones in the environmentof the museums.

Tourism experience at art galleries 7 / 33

Page 14: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 15: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Smartphones into art galleries

There are some art galleries that have their own mobileapplications:

I Orsay’s Museum (Paris).I MoMA (New York).I Museo de reproducciones (Bilbao).

Related Work 9 / 33

Page 16: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

MoMu

MoMu (Mobile Museum) offers additional information about thepieces of art, using TRIP codes [Lopez-de-Ipina02].

MoMu does not offer any innovation in the informationrecovery process.

Related Work 10 / 33

Page 17: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Our solution

I Usage of QR Codes to identify the pieces of art.I Linked Data to manage the recovery of information.

Related Work 11 / 33

Page 18: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 19: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

What is Linked Data?

Linked Data is a set of best practices enunciated by TimBerners-Lee and promoted by W3C to publish data on the Web.There are four principles to publish our data as Linked Data[Berners-Lee06].

1. Use URIs as names for things.2. Use HTTP URIs so that people can look up those names.3. When someone looks up a URI, provide useful information

using the standards (RDF*, SPARQL).4. Include links to other URIs so that they can discover more

things.

Linked Data 13 / 33

Page 20: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 21: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Architecture Overview

1) Information insertion

4) <HTML>

5) Data curation

System Architecture 15 / 33

Page 22: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Information Enrichment Scenario

A web application to ease the work of the data curator of the artgallery.

1. The data curator inserts the title and the author of the piece ofart.

2. This input data is queried against DBPedia.3. The data curator filters the information given by DBPedia.4. At last, the data curator can add information manually.

These Linked Open Data can be reused by another museums! :-)

System Architecture 16 / 33

Page 23: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes
Page 24: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes
Page 25: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Information Consuming Scenario

Enables the user to access enriched information about a concretepiece of art.

1. The user accesses to the application of the museum.2. Scans the QR Code of the piece of art.3. The information is shown at his/her smartphone.

System Architecture 19 / 33

Page 26: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes
Page 27: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Some notes

The workflow of our system requires many HTTP requests anddata transmission...The DBPedia can return ambiguous results...

System Architecture 21 / 33

Page 28: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 29: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Experimentation

I Performance on administration side.I Accuracy of given results.

I Performance on user side.I Retrieving data.I Visualizing data.

“Arte como vida” exposition (Sala Kubo art gallery (Kursaal), Donostia/San Sebastian).

Experimentation 23 / 33

Page 30: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Performance on administration side I

There are many unknown authors!

Experimentation 24 / 33

Page 31: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Performance on administration side II

Precision =Tpositives

Tpositives + Fpositives=

5151 + 6

= 89.47% (1)

Recall =Tpositives

Tpositives + Fnegatives=

5151 + 1

= 98.07% (2)

True negative rate =Tnegatives

Tnegatives + Fpositives=

2929 + 1

= 96.66%

(3)

Experimentation 25 / 33

Page 32: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Performance on administration side III

Accuracy =Tpositives + Tnegatives

Tpositives + Tnegatives + Fpositives + Fnegatives=

51 + 2951 + 29 + 6 + 1

= 91.95%(4)

F1 = 2∗ Precision ∗ RecallPrecision + Recall

= 2∗ 0.8947 ∗ 0.98070.8947 + 0.9807

= 93.57% (5)

Experimentation 26 / 33

Page 33: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Performance on user side I

84.0 87.0 88.0 91.0 92.0 95.0 96.0 97.0 104.0Number of triples

0

500

1000

1500

2000

2500

3000

3500

t (m

s)

Time delay on triple processing

Retrieval timeVisualization timeTotal timeRetrieval time meanVisualization time meanTotal time mean

The maximum bearable delay for an user interaction is near 10 seconds, according to[Nielsen94].

Experimentation 27 / 33

Page 34: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Outline

Tourism experience at art galleries

Related Work

Linked Data

System Architecture

Experimentation

Conclusions and Future Work

Page 35: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Conclusions

I The synergy between QR Codes and Linked Data increasesthe tourism experience in art galleries.

I QR Codes can identify everyday objects and Linked Data canenrich the information about these objects.

I The proposed solution is easily deployable and no specialhardware is needed.

I User interface can be adapted to the needs of different users.I Our system can be migrated to many tourism

infrastructures.

Conclusions and Future Work 29 / 33

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Future Work

I We have tested the system at Sala Kubo (Kursaal,Donostia/San Sebastian).

I CICTourgune is analysing the system in terms of usage andusability.

I Improve the percentage of authors found adding moresemantic resources like Amsterdam Museum semanticrepository or GoogleArt wrapper.

I Increase the user experience improving the visualization ofthe data into the smartphone.

Conclusions and Future Work 30 / 33

Page 37: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

Bibliography

I [Lopez-de-Ipina02] Lopez-de-Ipina, D., Vazquez, I., Sainz, D.:Interacting with our environment through sentient mobilephones.

I [Berners-Lee06] Berners-Lee, T.: Linked Data - design issues(online, 2006).

I [Nielsen95] Nielsen, J.: Usability engineering. MorganKaufmann (1994).

Conclusions and Future Work 31 / 33

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All rights of images are reserved by theoriginal owners*, the rest of the content is licensed

under a Creative Commons by-sa 3.0 license.

* Mikel Emaldi and Jon Lazaro

Page 39: LinkedQR: Improving Tourism Experience through Linked Data and QR Codes

LinkedQR: Improving Tourism Experience through LinkedData and QR Codes

Mikel Emaldi, Jon Lazaro, Xabier Laiseca, and Diego Lopez de Ipina{m.emaldi, jlazaro, xabier.laiseca, dipina}@deusto.es

DeustoTech - Deusto Institute of Technology, University of Deusto

December 4, 2012