Cloud Computing: What does it mean for law firms?Dan SimmsLegal IT Leaders Think Tank

Cloud Computing – warm-up!

Who’s already using at home?Who’s already using for work / professional reasons?Who’s thinking about using Cloud Computing for a

project in the next 18 months?Who’s heard of Amazon EC2 and / or S3?Who’s just realised they’re in the wrong session?

Cloud Computing – have I got news for you?

The projected value of Cloud computing in 2013 is $150.1 billion (Gartner)

When asked .. is cloud computing less secure than on premise approaches 43% said yes, 31% said not

sure and 26% said no (IT unmasked blog)In a Gartner survey of mid-market trends in Sept 2009

41% of respondents said they were unfamiliar with cloud computing (Gartner)

Forrester’s advice to CFOs – embrace Cloud Computing

Cloud Computing – what is it?

“Combination of the Internet and computing so that software, content and data can be stored in remote servers run by other companies and accessed from computers, phones and TVs through the Internet.” Steve Ballmer, Microsoft March 2010

Cloud Computing – cloud stackBusiness-Process-as-a-

Service Service-as-software

Software-as-a-Service

Platform-as-a-Service

Infrastructure-as-a-Service

Storage Comms Computational

Google App Engine/ VMforce / Cloud.com

Salesforce

Amazon S3

Amazon EC2Source: Ovum Cloud Computing Business Benefits and Drivers

Cloud Computing – types of cloud?

Cumulonimbus …. No …..Public – internet based cloudCommunity – companies pool / share infrastructure,

Google “Government Cloud”Hybrid - multiple internal and/or external providersPrivate - cloud computing on private networks

Cloud Computing – so is it…?

Is it your litigation management system?Is it your online deal room?Is it your e-mail archive system?Is it your records management system?Is it Skype, Paypal, Hotmail, Yahoo,

Facebook, Twitter, Wikipedia, Google, Linked-in?

Is it Salesforce?Is it your DR provision?You get the point!

Cloud Computing – where are legal now?

Already using it!IT - mixed feelings – excited, nervous – the new O-

word?Business – don’t fully understand it but want benefits

Some very good reasons to be concerned – Security, Audit, Data Protection, Risk, Regulation, Clients ...

Lack of control of location of data and management processes – who has access to my data?

Cost / Benefit / Risk not always clear

Cloud Computing – the consumer

Consumers driving the cloud - “We have this flexibility at home, we want it at work”

Consumers love the cloud – new, fast, excitingGartner - 2 Billion+ cloud consumers in next 2 yearsRace to find the next Twitter – Buzz?Chromium OS – power button to web in a few secondsGadgets – PDA, Consoles, Set top boxes, TelevisionsSocial interaction – Facebook, Twitter, Flickr, BuzzPeople already trusting the cloud with private /

sensitive information

Cloud Computing – business benefits

Reduce cost / Pay as you goQuicker to get going and elasticNew features without the fussLess InfrastructureLess data to manage directlySecurity (yes, that’s right)Business ContinuityData validation – single recordCloud engines and Integration opportunitiesAuthentication – single login account

Cloud Computing – no fuss upgrades

Cloud Computing – challenges

Mindset and prejudiceSecurityRegulation, legislation and standards

ISO27001, SAS70 don’t go far enough, audit difficult

True access control and encryption mandatoryData protectionData ownershipIntegrationService expectationsTakeover / merger concernsLock-in & price hike concerns

Cloud Computing – fact or fiction

The cloud is less secure than my internally hosted system?

I could lose all my data hosted in the cloud? It will never take off?With the cloud I will never know where my data is?The internet isn’t reliable enough for the cloud?Cloud providers will access my data and invade my

privacyThere will be many clouds in the future – private,

public, hybrid and communityMy firm require me to know where my data and

infrastructure are hosted

Cloud Computing – Microsoft on the cloud

"This is the bet for the company,”..."For the cloud, we're all in.” Steve Ballmer, Microsoft March 2010

About 70% employees working on cloud-related projects right now; figure will reach 90% within a year

Cloud Computing – what next?

Cloud 2, 3, 4, 5, G-cloud (with app-store!)The great “Cloud Burst” and bounce backThe great PKI comebackCloud standardsEnd to end encryption, driven by government

standards and legislationCloud engine consolidationClient tender responses - security plans Cloud devices – think iPad without the local data

Cloud Computing – next two years

Deal rooms and Litigation ManagementWorkflowVirtual learningBusiness post and faxCRM integrated with the cloud (Linked-in, etc)Service Desk solutionse-mail (Microsoft, Google, etc)Digital DictationDocuments (Word processing and Document

Management)

Cloud Computing – next two years

Authentication – Open ID, SecurID, etcTime Recording, Payroll, HR systems and ExpensesRoom BookingDesktop – for strategic and tactical purposesNetwork OptimisationPurchase Order and Invoice processingRecords ManagementPractice Management movement in smaller firmsMove towards accessing the cloud from the desktop to

smart phones

Cloud Computing – conclusion

"This is the bet for the company,”..."For the cloud, we're all in.” Steve Ballmer, Microsoft March 2010

It’s here, and it’s here to stay!IT, IT Security and Risk professionals need to provide

cloud strategy and leadershipLots of advantages and opportunities ... but ...Thorough due diligence and supplier selection

requiredProceed with caution ... but proceed & good luck

A day in the life of... 2015Dan SimmsLegal IT Leaders Think Tank

Meet James Hall

The year is 2015Meet James Hall – associate of Another LLPAnother LLP are cloud aficionado'sAll core IT systems are cloud based

Rise and shine

James prepares for work – he checks his work and private schedule on his (own) dumb tablet.

He enables auto-tweet and checks the right filters are on.

His media space beeps indicating the 3D video conference is about to start with the overseas office.

He finishes off editing the document he was working on last night on his dumb tablet and saves it back to the cloud.

He makes sure he has his PDA which is now the most important thing he carries.

Commute

James has important information played to him – audio and video.

On some days he accesses training material but not today.

He is able to access key information from the cloud – not just contact information using voice commands.

He thinks about printing an e-mail (old habits die hard) using voice prompts however he remembers how political printing has become since the green tax.

He issues the command “book desk”For James, his IT is his PDA, that’s it!

Arrive in the office

He drops his PDA onto the charge pad which automatically pairs it with a wireless keyboard, mouse,

and telephone and opens his “Google Chromium v3” cloud desktop and enables the projector screen.

His PDA can operate using building wireless however most firms just use the 100Mb wireless cloud.

He has a nostalgic moment about the days he had time to grab a coffee whilst his computer logged on.

What computer he thinks?The digital photograph frames on the hot desk have

updated with pictures his family taken from the cloud.

Arrive in the office

He catches up with everything - post, e-mail, workflow, performance statistics, sales leads, documents all via the cloud desktop.

He calls a couple of the leads and talks over the opportunity, the results being automatically updated in

the cloud.

Team meeting

James has a face team meeting - gone full circle.His PDA records the meeting audio and video to the

cloud, and schedules transcription to text.He uses his PDA to project the presentation onto the

meeting room wall.Since Microsoft “Project Natal” Gesture control is all

the rage however James still prefers a mouse.The presentation includes live information – not the

static slides of days gone by.No IT problems, again!Auto-tweet is updated.

Working practice

James updates a contract in the legal cloud wiki and marks it for electronic signature by his client.

No e-mail required as all parties using the same system for editing.

Comments and annotations stored securely in the cloud forever so there is a full audit trail.

He takes three telephone calls using his PDA.James books a number of multiparty meetings using

cloud based meeting booking service.He spends 15 minutes researching the interests of the

people he is networking with this evening.

Lunch

Google suggests a restaurant based on his mood, work throughput, friends and contacts, routine and ... Weight!

Also suggests taking an umbrella as rain is forecast, PDA is waterproof to 15m but James isn’t.

Building aware James has left based on GPS location.Friends join James as he set an open invitation on PDA.Menu and food order via PDA.Accepted party invitation – PDA now personal and

work device, same cloud.

Commute home

Video Conference meeting with client from inside his “green” car. Video display on the ViDrive.

Notes of the VC also displayed on BMW ViDrive screen.

Legislation under review in respect of DriveVC – company policy is to use only when safe to do so.

Cloud Computing - questions

Thanks for your timeAny questions?