Learn More with SAP® Education

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Overview of SAP Education

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Software from SAP Education

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Learn More with SAP® Education

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SAP Learning Hub





We can help you create a comprehensive training plan, manage your talent, empower end users with both live and online courses, and drive greater proficiency.

ESSENTIAL RESOURCES FOR YOUR SUCCESSAcquire and retain the skill sets to implement, use, and operate SAP® solutions. With SAP Education offerings, you can realize easier adoption, faster time to value, and lower total cost of ownership.

Get the knowledge and skills you need to meet your goals. Take advantage of our full suite of software training and education courses and certifications to maximize the power of SAP solutions and derive the optimal value from your SAP software.

F rom basic skills for beginning learners to targeted training and certification for project members and expert users, our training is delivered any way you want it. Benefit from everything from instructor-led courses tovirtual live training to flexible e-learning options. Video SAP® Education: Essential for Success

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SAP Learning Hub





BETTER BUSINESS OUTCOMESWith SAP Education, you can optimize business outcomes and maintain a sharp competitive edge, regardless of the type, extent, and maturity of your SAP solutions and the size, industry, and location of your company.

The SAP Education organization has exclusive access to the developers of SAP software. As a result, we deliver knowledge and skills directly from these SAP experts to help ensure that your workforce is fully trained to leverage all the SAP software.

OPTIMIZED PROCESSES AND SOFTWAREDriving innovation, enabling efficiency, improving performance, and reducing costs – these are the reasons you run your business on SAP software. However, to get the most from your investment during the entire

lifecycle of the technology, you must empower your people with the know-how they need to operate the software in the most efficient way.

Exclusive access to SAP developers also means that SAP Education always has the latest information on the most recent releases and innovations for SAP software.

Whether you’re implementing SAP applications in-house, building mobile apps, or accessing SAP software from the cloud, we offer the educational content and software you need to optimize your investment in SAP solutions.

Video: SAP® Education: A Culture of Continuous Learning

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SAP Learning Hub





TOP GRADES FOR SAP EDUCATIONInternational Data Corporation (IDC) has ranked SAP Education as a market leader for each of the past seven years.

According to IDC, “Unlike most vendors, SAP makes training available along with the beta-testing release of the software to both ‘test’ the training and provide the ecosystem and early adopting clients with the best opportunity for successfully deploying the new software.”1

1. “Worldwide and U.S. IT Education and Training Services 2013–2017 Forecast,” IDC, April 2013.




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USE CASESIt is critically important for you to learn from your peers by examining the successes of those who have taken advantage of SAP Education.

With information from our reference customers, you gain more awareness of what we do and can read about proof points of the value software and services from SAP Education can bring to you.

Learn more about SAP software training and SAP Education offerings on the following pages, and find out how organizations have reduced time and costs with our products.

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SAP Customer Success Profile | Telecommunications | KT Corp

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KT Corp: Improving Employee Performance and Job Satisfaction with Support from SAP® Education Expanding from 4.5 million to 20 million fixed lines in just 12 years, KT Corp introduced universal telephone service to South Korea. Using the SAP® ERP application, KT Corp has customized over half the processes for its vast and complex business. With the SAP Education organization, KT Corp developed a program to help ensure that every employee has the expertise to use the enterprise technology they need with maximum efficiency and success. This helps keep customers happy and Korea connected.

© 2013 SAP AG or an SAP affiliate company. All rights reserved.

SAP Customer Success Profile | Defense and Security | BAAINBw

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BAAINBw: Providing the Training to Maximize IT System Performance with SAP® Education Offerings The Bundeswehr counts on the Federal Office of Bundeswehr Equipment, Information Technology, and In-Service Support (BAAINBw) to provide it with safe, state-of-the-art equipment. The BAAINBw relies on SAP® solutions to help get the job done. With SAP Education offerings, military customers are ramped up on enterprise software tools by a certified group of internal trainers. The result is a fast, cost-effective way to get customers the skills required to help ensure maximum IT performance.


SAP Customer Success Profile | Banking | Standard Bank

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Standard Bank: Supporting Core Transformation with Technical Overview Courseware from SAP® Education One of South Africa’s largest financial services groups, Standard Bank operates in 30 countries globally. When the bank embarked on a core banking transformation journey supported by SAP® software, various internal stakeholders required a technical overview and understanding of specific software functionality in order to optimize performance. The SAP Education organization developed custom courseware and convenient on-site training to help ensure transformation success.




SAP Learning Hub





Read how organizations benefit from training offerings:

TRAINING SERVICESSAP Education meets the demands of today’s changing workforce by offering flexible, scalable, and affordable training options, such as classroom training for traditional instructor-led or virtual live classes as well as self-paced e-learning and e-academies. Additionally, SAP Education offers mobile apps for individual online training on various handheld devices. And a learning portal for Web access provides the online materials you need long term. SAP Customer Success Profile | Utilities | Sabarmati Gas Limited

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SGL: Providing Convenient, Cost-Effective, and Context-Sensitive Online Training and Materials with SAP® Education Providing natural gas to three districts of North Gujarat, Sabarmati Gas Limited (SGL) is committed to safe and reliable service. To maintain efficient operations, SGL counts on SAP® software as well as convenient and cost-effective system training and tools from the SAP Education organization. With online, job-specific training and materials, employees have the skills they need to leverage systems for maximum productivity, leaving more time to focus on meeting the growing needs of customers.


SAP Customer Success Profile | Utilities | Wind World (India) Ltd.

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Wind World: Maximizing System Performance and User Productivity with SAP® Education With the global demand for emission-free energy on the rise, Wind World has helped establish India as world leader in wind power technology. For business operations that are as efficient as the energy it produces, Wind World runs the SAP® ERP application. And, to help its 450 SAP software users maximize application performance, it relies on the SAP Education organization to provide convenient training and support. The result is greater productivity and a more powerful Wind World.


SAP Business Transformation Study | Professional Services | Ploetz + Zeller GmbH

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Ploetz + Zeller: Streamlining Process Optimization for Customers with SAP® Workforce Performance Builder Committed to proactive and professional governance and optimization of customer business processes, Ploetz + Zeller GmbH guides clients through all stages of the business process lifecycle, from design and implementation to optimization and operationalization. As an SAP OEM partner, the company is bundling its Symbio Suite solutions with SAP® Workforce Performance Builder software.

The partnership has allowed Ploetz + Zeller to enter into new markets with new bundled solution and service offerings. And customers now have access to help materials that support enterprise-wide learning and provide best-practice process guidance, allowing users to develop and document process models with no additional software training. The result is an increase in revenue for Ploetz + Zeller and more efficient process execution for its customers.

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SAP Learning Hub

SAP LEARNING HUBSAP Learning Hub provides on-demand, cloud access to learning content on SAP solutions, with significantly reduced enablement costs. Instant, intuitive, online access to the vast knowledge base available from SAP Education means scheduling efficiencies and savings in travel costs. Access all our up-to-date learning resources for training on the go. You can purchase SAP Learning Hub for a single user or for many thousands of users to build and maintain SAP software skills.

Access the following content from SAP Learning Hub:• Social learning through the SAP Jam social software

platform• Expert-led learning rooms• The SAP Live Access environment, which enables

access to training systems

SAP Learning Hub helps you increase demand for new technologies and training while giving your employees the ability to expand and grow skills on a daily basis. It gives your staff access to the content you need in a real-time environment through the cloud-based learning offering from SAP. When the SAP Education organization announced that we had taken learning to the cloud with the introduction of SAP Learning Hub, we put a stake in the ground for cloud-based learning.

Read and watch how organizations benefit from SAP Learning Hub:

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SAP Customer Success Profile | Professional Services | Capgemini

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Capgemini: Leading the Ranks in SAP Certifications in India through SAP® Education Dedicated to ensuring client performance and competitive positioning, Capgemini is one of the world's top providers of consulting, technology, and outsourcing services. As part of the SAP® Global Certification program, Capgemini India innovated a process that lets consultants earn SAP certifications when it is convenient for them. Now Capgemini consultants have a broader reach, giving clients confidence in world-class project success.


SAP Customer Success Profile | Professional Services | Steria Mummert Consulting

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Steria: Achieving SAP® Software Project Excellence with SAP Learning Hub SAP customers around the globe rely on Steria for world-class, transformational enterprise IT services. To keep its team on the cutting edge, Steria Mummert Consulting uses SAP® Learning Hub. Convenient, cloud-based learning can be tailored and integrated to specific projects, letting consultants earn SAP certifications while on the job. Steria plans to expand the program groupwide, making sure that every consultant and every customer get the highest level of SAP solution expertise.


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SAP Customer Success Profile | Professional Services | Nomura Research Institute

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Nomura Research Institute: Training Expert Consultants with SAP® Learning HubJapanese IT consulting and solution provider Nomura Research Institute Ltd. (NRI) is passionate about discovering future trends and helping businesses succeed. Having completed Japan's first implementation of the SAP HANA® platform, NRI is now looking to capitalize on the latest cloud technology and rapid-deployment solutions from SAP. With SAP® Learning Hub, the brilliant minds at NRI can access the latest information on SAP solutions, keeping the company competitive and at the top of its field.


Accenture Delaware Consulting

Barnsley Council

Benic SolutionCorporation

Capgemini SteriaNomura Research Institute

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SAP Learning Hub




LEARNING SOFTWAREBeyond our industry-leading courses and certifications, SAP Education offers a rich portfolio of learning software designed to enhance and enrich your training initiatives and improve your learners’ experience.

Discover how the SAP Enterprise Learning environment – a comprehensive learning management system – can help your employees keep IT skills and qualifications current.





SAP Learning Hub




SAP WORKFORCE PERFORMANCE BUILDERBeyond configuration and installation of SAP solutions, the responsibility for delivering value lies with the people who use it. SAP Workforce Performance Builder software helps you quickly and effectively provide users with the skills that build insight and value.

Learn how organizations maximized the value of their SAP solution with advanced end-user training bySAP Workforce Performance Builder:

SAP Customer Success Profile | Mill Products | MEWA Textil-Service

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MEWA: Providing E-Learning Materials in Seven Languages with SAP® Workforce Performance Builder MEWA Textil-Service is one of Europe’s most successful textile management businesses, and its employees are one of its greatest assets. To help them succeed, MEWA began replacing thick handbooks and other paper-based training materials with easy-to-use e-learning tools. Materials are produced and updated in seven languages using SAP® Workforce Performance Builder software, helping to ensure that employees can get the training they need across all 43 MEWA locations in Europe.


SAP Customer Success Profile | Professional Services | Safeguard Properties

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Safeguard Properties: Training New Hires on Enterprise Software Faster with SAP® Workforce Performance Builder When it comes to property management, mortgage servicers and lenders rely on Safeguard Properties. With intense and rapid growth, Safeguard needed to quickly train new hires to handle a wide variety of enterprise software transactions. The traditional classroom model could not keep up, so Safeguard turned to SAP® Workforce Performance Builder software. Now everyone has immediate access to critical online training right when they need it, preparing them to serve customers better.


SAP Customer Success Profile | Mill Products | Montes del Plata

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Montes del Plata: Preparing Workers for an IT Transformation with SAP® Workforce Performance Builder The most common short-fiber pulp in paper is eucalyptus, and Uruguay is the place to find it. To keep supplying the world with environmentally and economically sustainable eucalyptus cellulose pulp, Montes del Plata invested heavily in SAP® software. To ensure workers keep pace with a transforming business, the company relies on SAP Workforce Performance Builder software. E-training tools can be accessed across the country, so learning online is as convenient as it sounds on paper.


SAP Business Transformation Study | Utilities | Transelec

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Transelec: Giving Workers the Skills to Maximize Efficiency with SAP® Workforce Performance Builder For over 20 years Transelec has been improving the quality of life in Chile by providing people with reliable and affordable electricity. And Transelec knows its employees are a fundamental pillar of its business. This is why Transelec is dedicated to nurturing employee growth with technical training that improves both individual and company performance.

With SAP® Workforce Performance Builder software, Transelec is able to distribute materials across the workforce that teach employees how to leverage business software for optimal efficiency. With tracking tools to measure progress, employees can get the proactive support and guidance they need to succeed. Plus, the user-friendly interface means the road to a well-trained workforce begins on day one – which is good news for Transelec and for its customers.

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SAP Learning Hub




SAP USER EXPERIENCE MANAGEMENTThe SAP User Experience Management application by Knoa gives you the data you need to optimize the performance of SAP software and the people who use it. You can see exactly where performance or functionality problems reside within an organization by collecting real-time data directly from users’ desktops to quickly identify where training is needed.

Gain insights into how organizations boost their user efficiency with SAP User Experience Management:

Johns Manville CS EnergySAP Customer Success Profile | Utilities | CS Energy

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CS Energy: Providing Proactive IT Support with the SAP® User Experience Management Application by Knoa CS Energy plays a crucial role in providing electric power across Queensland. To help ensure optimal business performance, it runs the SAP® ERP application and the SAP NetWeaver® Portal component. And to help ensure optimal system performance, it uses the SAP® User Experience Management application by Knoa. CS Energy can now empower employees with proactive IT support that identifies potential issues before they arise.


SAP Business Transformation Study | Mill Products | Johns Manville

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Johns Manville: Improving End-User Experience with SAP® User Experience Management by Knoa

One of the most trusted names in insulation and roofing, Johns Manville has been keeping people safe and warm for over 150 years. The company is committed to both customer and employee satisfaction. And, backed by Berkshire Hathaway and a AA credit rating, Johns Manville knows that focused investments that contribute to the strength of the company are key to continuing success.

This is why, when looking to improve and accelerate process change as well as user adoption of SAP® solutions, Johns Manville invested in the SAP User Experience Management application by Knoa. The IT team can now respond faster to both potential and actual user errors as well as network-based performance problems, effectively improving user satisfaction, which translates to better service for customers.

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http://www.sap.com/bin/sapcom/en_us/downloadasset.2013-11-nov-19-20.johns-manville-improving-end-user-experience-with-sap-user-experience-management-by-knoa-pdf.bypassReg.html





SAP Learning Hub




SAP LEARNING SOLUTIONSAP Learning Solution provides an option for the extended learning community. By sharing knowledge and nurturing talent, you gain a more competent, qualified, and productive workforce. This software lets you take these benefits to a new level by reaching an external audience with learning tools and material.

Find out how our customers share knowledge with their entire ecosystem – with SAP Learning Solution, option for the extended learning community:

SAP Customer Success Profile | Chemicals | Incitec Pivot

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Incitec Pivot Limited : Providing Relevant and Cost-Effective Training with SAP® Learning Solution Incitec Pivot Limited is an industrial chemicals manufacturer supplying into the agriculture and mining industries. When looking to enhance its training platform, the company turned to SAP® Learning Solution. Not only does it integrate with the SAP ERP application and enable job-specific programs, but it also tracks success and compliance. So Incitec Pivot Limited customers can be sure that these vital products are made and delivered by the experts.

© 2013 SAP AG or an SAP affiliate company. All rights reserved. Incitec Pivot Ltd.

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SAP Learning Hub




SAP GLOBAL CERTIFICATION PROGRAMGet a competitive edge with software training certifications from SAP. Globally recognized, certifications from SAP demonstrate that you have honed your skills through rigorous study and direct experience in your area of expertise.

Find certificate training by area of focus and skill level to unlock greater value from your technology solutions – whether you are an SAP partner or SAP software user.

The SAP Global Certification program is your key to achieving technology value.

SAP Customer Success Profile | Professional Services | Capgemini

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Capgemini: Leading the Ranks in SAP Certifications in India through SAP® Education Dedicated to ensuring client performance and competitive positioning, Capgemini is one of the world's top providers of consulting, technology, and outsourcing services. As part of the SAP® Global Certification program, Capgemini India innovated a process that lets consultants earn SAP certifications when it is convenient for them. Now Capgemini consultants have a broader reach, giving clients confidence in world-class project success.


Capgemini HP Germany

http://www.sap.com/bin/sapcom/en_us/downloadasset.2014-04-apr-25-18.capgemini-leading-the-ranks-in-sap-certifications-in-india-through-sap-education-pdf.bypassReg.html

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