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KMA and Microsoft give a whirlwind tour of the new enterprise search capabilities in SharePoint 2010 with FAST Search, and how it can help you search across your enterprise inside and outside firewalls.
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Webinar Series
Enterprise Search in SharePoint 2010Presented by:
August 18th, 2010
(2)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved.Twitter hashtag:Twitter hashtag: #kmasp2010
Housekeeping Items
Experiencing Issues? Change color of your seat to RED
Questions for Speakers? Submit questions during webinar
Twitter Discussion#kmasp2010
Feedback Webinar Feedback Next Steps/Moving Forward
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About KMAo Full-service IT consulting firm established in 1995o 24 employees: Partner, PM, Analyst, Developer, QA o Industry expertise and focus: Professional Services, Life Sciences &
Financial Serviceso Microsoft technology focus:
• Microsoft Certified Partner since 1995 / Microsoft Gold Certified Partner since 2004
• Working with SharePoint technologies since 2001• Specialties in
Collaboration: Portals, Communities and Content Management Insight: Enterprise Search and Business Intelligence Productivity: Forms and Office Client Customization, Mekko Graphics (ISV)
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About Today’s Presenters
• Mike Gilronan– 20 years professional services and
technology– Financial background (CPA)– Certified in project management
(PMP)– Viewpoint = business decision-maker
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About Today’s Presenters
• Casey Piket– Technical Specialist within
FAST Group for 4+ years.– Now part of Digital
Marketing Platform Group @ Microsoft.
– 10 Years experience in Enterprise Search.
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Agenda
• Inside the Firewall: Enterprise Search for Portals • Outside the Firewall: Enterprise Search for
Internet Sites • Enterprise Search Success Stories • 5 ways to Take Advantage of Enterprise Search in
your Organization • KMA & Microsoft - Q&A Session
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Enterprise Search and KM
“Search is being implemented in enterprises as the new knowledge management and what's coming down the line is the ability to mine the huge amount of untapped structured and unstructured data in the organisation. “-- Mike Altendorf, CIO Magazine, 10/31/2008
Read more: http://gilbane.com/search_blog/2008/11/apples_and_orangutans_enterpri.html#ixzz0wv2rvbDF
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Quick, easy, powerful, free
Complete intranet search
High-end search delivered through SharePoint
Basic search Intranet-wide searchPeople and expertise search
Visual experiences, extreme adaptability and advanced content processing
Enterprise Search: Microsoft Spectrum of Products
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Enterprise Search
Improved scale to meet any demand volumeDeployment-specific tuning for best resultsSearch-driven applications to enrich platform
Enterprise Deployment
Phonetic and multi-lingual for global relevanceSocial connections driven by interests and expertise Secure access to content, whether internal or external
Knowledge Amplification
Improved relevance based on usage and historyRich results-navigators for shorter search timeSupport for 400+ content types and 85 languages
Better Answers, Faster
(10)Copyright 2010 © Knowledge Management Associates, LLC. All rights reserved .Twitter hashtag: #kmasp2010
Supports phonetic name lookup and
Wildcards
Organization browsing
Recentcontent
Filter by focus, expertise, etc
Enterprise Search: Designed for a collaboration platform
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Featured content
Related searches
Navigators with exact counts
Document previews
Document thumbnails
Relevance enhanced by user tagging and
rating
Pre-Beta screenshots, subject to change
Enterprise Search: Conversational search that understands your information
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Internal vs External-Facing SearchIntranet Scenario Website Scenario
Audience Highly managed, scrupulously maintained
Anonymous, highly dynamic
Content Primarily oriented around documents and forms
Primarily oriented around web content and rich content
Security Granular (user, library, document level)
Wide open, but hardened
Scale Well-established usage patterns
Unpredictable
Branding Important, but less so than content
Super-critical
Serendipity More useful (in context) Less desirable (controlled/steered UX)
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Why Advanced Search?
Deep Refinement
Thumbnails
Previews
Sort on any field
Similar Results
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Advanced Search Summary
• Deep Refiners
• Visual Refiners
• Visual Best Bets
• Meta Data Extraction
• Unlimited Scale
• Visual enhancements to result list:– Thumbnails– Scrolling Preview
• Similarity Search
• User Context
• Editorial Control
More time for innovation
Greater opportunity to expand on existing research
Easy to customize, low costs
Deploy Microsoft® SharePoint® Server 2010 and Microsoft FAST™ Search Server 2010 for SharePoint to create tunable search-driven application focused on needs of researchers
Flexible, easy to use
Give company researchers a faster, more accurate way to search existing research and locate internal experts
Free up time for more innovation
General Mills frees more time for innovation with research-focused search application
“By using FAST Search Server 2010 for SharePoint, our researchers can refine their searches and find exactly what they are looking for. They spend more time innovating than
looking for information.”Michelle Check, Research and Development Systems Leader,
Global Knowledge Services Group, General Mills
Increase traffic to kraftrecipes.com
Increase loyalty to kraftrecipes.com as an authoritative recipe database.
Ultimately, increase sales of Kraft products due to increased use of recipe database.
Deploy Microsoft® SharePoint® Server and Microsoft FAST™ to create a compelling search driven experience to find recipes.
Result refinement based on recipe specific attributes.
Provide a compelling end user experience so that customers can find recipes that include Kraft food products.
Kraft creates a compelling search experience on www.kraftrecipes.com with SharePoint + FAST.
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Demo: Kraft Recipes
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5 Ways to Take Advantage of Enterprise Search
• Monetize Destination Portal.
• Collaboration via Partner / Customer Extranet.
• Educate Customers and prospects via Product / Service Information Portal.
• Customer Support Portal.
• eCommerce.
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Questions and Answers
Thank you to our speakers
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Resources: How KMA Can Help• Content:
• Online content, blogs, articles available through www.kma-llc.net • Monthly live seminars/webinars, recent topics at http://www.slideshare.net/kmallc • One-to-one discussions with you about your unique business problem
• Events:• SharePoint Saturday Boston -- September 25, 2010• SPTechCon Boston – October 20-22, 2010
• Offerings• SharePoint Health Check - fixed price engagement• SharePoint 2010 Readiness - fixed price engagement• SharePoint Deployment Planning Services (SDPS)• [Microsoft Office] Business Value Planning Services (BVPS)
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Resources: To Learn More
• From Microsoft:– Terrific blog article from Enterprise Search team: http://
blogs.msdn.com/b/enterprisesearch/archive/2009/10/28/fast-meets-sharepoint-what-s-coming-in-search-for-sharepoint-2010.aspx
– Summary of SharePoint 2010 Search comparison with Fast Search Server 2010 for SharePoint: http://go.microsoft.com/?linkid=9690848
• From Others:– Blog article on SharePoint 2010 and findability: http
://www.sharepointconfig.com/2010/04/10-ways-sharepoint-2010-improves-findability/
• From KMA:– Monthly webinars on SharePoint 2010 – Web: www.kma-llc.net (now powered by SharePoint!) with white papers, blogs, archived
presentations, news, and events– SharePoint Deployment Planning Services (SDPS), now available for 2010 planning
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In Closing…• How to get (and share) a copy of today’s slides
• Continue the SharePoint conversation with KMA
• Next KMA Insights Webinar – watch for invitation
• Feedback/survey
• Thank you!!! http://www.kma-llc.net
Name E-mail Phone
Adrian duCille - manager Aducille[at]kma-llc [dot]net 781.693.6813
Mike Gilronan – partner Mgilronan [at]kma-llc[dot]net 781.693.6823