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What does Sustainability, Meaning, and Consumerism have to do with Interaction Design? Nathan Shedroff IXDA SF 2010

Keynote presented by Nathan Shedroff

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Interaction 10 redux Held at Adaptive Path March 06,2010Meaningful Innovation Relies on Interaction and Service DesignKeynote presented by Nathan Shedroff

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Page 1: Keynote presented by Nathan Shedroff

What doesSustainability,

Meaning,and Consumerism

have to do withInteraction Design?

Nathan ShedroffIXDA SF 2010

Page 2: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

Page 3: Keynote presented by Nathan Shedroff

SUSTAINABILITY ENGINEERING

BUSINESS

Page 4: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

Page 5: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

Page 6: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

Page 7: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

Page 8: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

EXPERIENCE

Page 9: Keynote presented by Nathan Shedroff

SUSTAINABILITY

BUSINESS

DESIGN

EXPERIENCE

MEANING

Page 10: Keynote presented by Nathan Shedroff

SYSTEMS

SERVICES

Page 11: Keynote presented by Nathan Shedroff

Why is this important?

Page 12: Keynote presented by Nathan Shedroff

Consumerism

Page 13: Keynote presented by Nathan Shedroff

HappinessConsumerism

Page 14: Keynote presented by Nathan Shedroff
Page 15: Keynote presented by Nathan Shedroff

Post-Consumerism?

Page 16: Keynote presented by Nathan Shedroff

Post-Consumerism?

value, not objects(service, experience)

Focus on:

Page 17: Keynote presented by Nathan Shedroff

Growth

Page 18: Keynote presented by Nathan Shedroff

?

Page 19: Keynote presented by Nathan Shedroff

Sustainability

Page 20: Keynote presented by Nathan Shedroff

Less > More

Page 21: Keynote presented by Nathan Shedroff

More 4 LessPerformanceSatisfactionHappinessMeaning

CostEnergy

ResourcesHassle

Page 22: Keynote presented by Nathan Shedroff

Sustainability

We already have tools to use :Sustainability Helix

Integrate Bottom LineOkala™ Curriculum

Meaning and Experience Modelscovive.com/gri

New Metrics: grossnationalhappiness.comB-Corp & Corp2020

sustainableminds.comwww.eiolca.net

(and many more)

Page 23: Keynote presented by Nathan Shedroff

Meaning

Page 24: Keynote presented by Nathan Shedroff

Meaningthe deepest connection that can

be made between people orbetween people and objects

Page 25: Keynote presented by Nathan Shedroff

MeaningMEANINGVALUESEMOTIONSPRICEFEATURES

Page 26: Keynote presented by Nathan Shedroff

MeaningsEnlightenment

Freedom

Harmony

Justice

Oneness

Accomplishment

Beauty

Creation

Community

Duty

Redemption

Security

Truth

Validation

Wonder

Page 27: Keynote presented by Nathan Shedroff

ValuesEnlightenment

Freedom

Harmony

Justice

Oneness

Accomplishment

Beauty

Creation

Community

Duty

Redemption

Security

Truth

Validation

Wonder

Community

Freedom

Wonder

Page 28: Keynote presented by Nathan Shedroff

ValuesEnlightenment

Freedom

Harmony

Justice

Oneness

Accomplishment

Beauty

Creation

Community

Duty

Redemption

Security

Truth

Validation

Wonder

Community

Freedom

Wonder

Page 29: Keynote presented by Nathan Shedroff

MeaningMEANINGVALUESEMOTIONSPRICEFEATURES

Page 30: Keynote presented by Nathan Shedroff

MeaningAll design is the process

of evoking meaning

Page 31: Keynote presented by Nathan Shedroff

MeaningThe most successful

experiences are meaningful(and not merely novel)

Page 32: Keynote presented by Nathan Shedroff

Meaning

Interaction designers arewell-poised to helpmake this happen

Page 33: Keynote presented by Nathan Shedroff

Meaning...models, research methods,

comfort with ambiguity, service-oriented, customer-focused.

Interaction designers arewell-poised to helpmake this happen

Page 34: Keynote presented by Nathan Shedroff

MeaningIs this the way forward?