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Implementing SharePoint is more than a good project plan. You need governance to maintain the system, but you have to make sure that all rules and guidelines don’t kill the spontaneity of the users and that they actually still want to use the system.This session is about considerations and pitfalls on a good governance plan.
Citation preview
Joris Bollen - Beyond-it
How Governance can help
your SharePoint project
#SPSBE
#SPSBE03
About me: Meet Joris Bollen
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In this session, we will:
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When implementing SharePoint…
But… it’s still a project!
Project Objectives
Business Case
Analysis Planning Information Architecture
Layout Design
Communi-cation Plan
Strategic Plan
User Training
ROI for Mngmt.
(SharePoint) project
For SharePoint: extra attention goes to:
User Adoption
Policies
Procedures GOVERNANCE
(SharePoint) project
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10 steps to ensure SP project success
What is governance ?
Business
Goals Technology policies
roles responsibilities
processes
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Bottom up approach…
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Translate to Business Language
Eg. Vision • Make it easier for people to work
together
• Enable collaboration
• Document management
• Portal
• Eliminate (reduce) email
• Increase ROI
• Make it easier for people to work together by providing a centralized location for people to find what they need
• Enable collaboration by having open communities and information/knowledge sharing through wikis, blogs, forums
• Document Management by allowing for security controlled locations that can be used for versioning
• Portal by combining the disparate X number of home-grown intranet solutions
• Eliminae (reduce) email by …
• Increase ROI by
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So, what’s a Governance Plan?
Balance Technology with Policy
Policy
Technology
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Why do you need a Goverance Plan?
Business Drivers
Efficiency
Gains
Risk
Mitigation
$ $ $ $
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Types of Governance Model
Establish some guidelines to keep users on track
but keep the rules short and simple to avoid stifling creativity
The Balancing act
Make it digestible…
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What should be in there ?
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Scope & Expectations
• We believe governing board members add value to our organization • We believe that our board must initially be involved in shared management,
but • We are committed to a board that does not micromanage the portals day-
today operations • We believe our board functions best when all members engage in productive • dialogue • We believe that the priorities for the business must be our • We believe a 21st-century portal must focus on accountability • Our board should always know:
• 1) where are we now in meeting our goals, • 2) where we need to be to meet our goals • 3) the best strategy to meet our goals
• We believe that board, administrators, and users should have a shared understanding of goals, options, risks, and threats, and that all energy should be focused on our productivity and success
• We believe our success, in part, depends on building a trusting and supportive organizational culture, which is focused on results.
Believe Statements (Management)
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Believe Statements (Users)
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Roles & Responsibilities
And don’t forget…
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Architectural Model
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Information Architecture
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Support Model
Balance Functionallity with Support
Sustainability (everything has a cost) who
pays for what.. also needs to go through
approval process
Support
Functionality
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Communication Plan
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Training
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Other possible items
Governance Guidelines
Tips: Where to go to ?
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Tips: The SharePoint Information Center
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Tips: the Governance Police
Tips: the Governance Police
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Tips: the Governance Workgroup
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Information / sources
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![Johan Bollen arXiv:cs/0503007v1 [cs.DL] 3 Mar 2005 · Johan Bollen DepartmentofComputerScience,OldDominionUniversity,4700ElkhornAve., NorfolkVA23529 Herbert Van de Sompel ... Bordons,](https://img.dokumen.tips/doc/110x75/5f13feb197271015a7075185/johan-bollen-arxivcs0503007v1-csdl-3-mar-2005-johan-bollen-departmentofcomputerscienceolddominionuniversity4700elkhornave.jpg)
