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Mobile: 206-356-5069 [email protected]

Jamie Dawson PM resume

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Mobile: 206-356-5069

[email protected]

Skilled, well-rounded senior Information Technology Project Management Professional with an extensive career distinguished by a deep familiarity with all aspects of the software development life cycle (SDLC) and very successful management and deployment of a diverse array of software solutions.

Broad project management skillset - PMP, PSM - Proficiency in Agile, Waterfall, Scrum, hybrids

Strong advocate for robust quality assurance and disciplined release practices

Articulate Discreet Flexible Loyal Sense of humor

Formerly software developer with experience in several programming languages

Proficient at accurately capturing complex customer requirements

Sensible telecommuter with spacious, well-equipped home office

“Find a way” approach to resolving issues and challenges

Expert at managing multiple projects simultaneously

Customer focused; Dedicated to client satisfaction

Effective communicator; energetic public speaker

Dynamic classroom instructor; Willing to mentor

Straightforward executive-level communicator

Strong management and interpersonal skills

Outstanding administrative prowess

Engaging and efficient meeting host

Willingly support 24/7 availability

Expert at MS office applications

Enjoy implementation projects

Astute and analytical thinker

Tenacious researcher

Travel friendly

U.S. Citizen

Professionalism – Extensive experience smoothly navigating corporate America.

Willingness to be pro-active – when I see something that needs to be done, I do it

(or arrange for it to be done).

A positive attitude – I think you will find me a pleasure to work with.

The ability to solve complex problems and think creatively – If you have a

question, I will find an answer. If you have a puzzle I will do my best to solve it and if I can’t,

then I will find the person who can. I am an expert at locating and vetting information and I

love doing research.

Respect for your organization – I will immerse myself in the job and your

technology. I will learn the details of your products.

Flexibility – I will adapt to the changing needs of the position. “That’s not my job” is not

part of my vocabulary.

Coordination – I will arrange complicated events or meetings nationally, internationally,

or at a space station when the time comes.

Presentation – I will host meetings efficiently and engagingly. I am well-versed in executive

level presentations and will expertly gauge the appropriate amount of summarization needed to

keep you informed without bogging you down.

Commitment – I have no restrictions on travel or hours. I can be productive any time and just

about anywhere. Unless I pre-arrange otherwise, I will usually respond to work-related issues

24/7.

Reliability – I will meet deadlines.

Efficiency – I will single task and multi-task in the most efficient manner and I know when to

tell the difference.

Ability to prioritize – I know when to shift my focus to meet more urgent demands.

Virtual office maturity – I have a nice well-appointed home office dedicated to the most

effective way to carry out the responsibilities of my position.

Entrepreneurial spirit – plenty of creativity, innovative thinking, and energy

PROJECT/PRODUCT MANAGER (CONSULTANT)TECHNICAL VOODOO, (VIRTUAL) EVERETT, WA 2016 -PRESENT

• Consultant position dedicated to bringing a proprietary SaaS small business application to market• Selected test market and launched cost effective beta test sites• Interim Product Owner• Worked closely with customers on key integration points, feature prioritization and cloud options• Creation of cradle-to-grave product roadmap• Executed hiring process for short term resources for software development• Managed virtual business analyst direct reports• Negotiated favorable third-party licensing agreements• Key executive-level decision maker in marketing strategy and product placement

SR PROGRAM MANAGER/SCRUM MASTER

SATORI SOFTWARE, SEATTLE, WA 2015-2016• Program Manager/Scrum Master for Agile development team creating new products encompassing address and geographical

information for USPS regulated mailing solutions • Transitioned team to Agile/scrum

SR TECHNICAL PROJECT MANAGER (CONTRACT)CONSULTANT AT BOEING FOR LUXOFT USA, BELLEVUE, WA 2012-2014• Project manager for 4 Agile development teams spanning 19 products with over 6,000 users• Strong customer, stakeholder, cross-functional interaction and collaboration • Scrum Product Owner, prioritization of backlog, epic and story creation• Developed and maintained roadmap for Application Service and Technology Product lifecycles• Expert management of delivery/release expectations amid shifting priorities• Improved and implemented change management procedures • Senior executive level reporting and strategy planning

TECHNICAL PROJECT MANAGER

Meteorcomm, LLC, Renton, WA 2011-2012•Management of Agile-hybrid software development teams creating applications for Positive Train Control project, a federally mandated program designed to prevent railroad collisions•Creation and control of $12M budget•Onboarding and allocation of resources utilizing complex onshore/offshore resource pool•Management/creation of SOW and Roadmap. Customers consisted of competing North American Class 1 Railroads, their manufacturers and their supply chain. Vetted and prioritized requirements and worked with product owner to groom backlog.•Directed change management and release management procedures•Closely monitored project risks/issues and developed cross-functional communication and mitigation plans

PROJECT MANAGER (SHORT-TERM CONTRACT)Consultant at Boeing Commercial Airplanes, Renton, WA 2011

•Project Manager for Agile software development team, hired to manage recovery process for severely overdue project•Successfully re-created product roadmap and delivered project with compressed schedule•Exhaustive management and identification of project risks and issues and creation of feasible and time-sensitive mitigation plans

PROJECT MANAGER (CONTRACT)Continental Data Graphics (contract), Bellevue, WA 2007-2010

•Managed several commercial aircraft maintenance web-based software projects in collaborative cross-functional environment using Agile methodology•Accountable for project management, risk/issue mitigation, metric reporting, change management process, executive status reporting •Delivered employee performance reviews for team members

BUSINESS ANALYST IIIT-Mobile, Bellevue, WA 2006-2007

•Creation of business cases, impact assessments, functional specifications, and test requirements for enterprise, cross-functional and cross-departmental software projects with high complexity and cross-system impacts

SOFTWARE DEVELOPMENT ENGINEER IN TEST “SDET” (CONTRACT)AT&T (contract), Redmond, WA 2004-2006

•Regression and acceptance testing for Netcool Fault Management software solution for AT&T Wireless•Implementation of minor code changes and improvements for Netcool Fault Management protocols. Extensive use of UNIX operating system and scripting capabilities

PROJECT MANAGER

Quintessent Communications, Redmond WA 2000-2002•Project management of large cross-functional development team building connectivity, local access and pre-order software for the telecommunications industry•Hands on customer implementation•Executive reporting

TRAINING PROGRAM MANAGER; SOFTWARE DEVELOPER

SCS Compute, Bellevue, WA 1991-2000•Developed corporate strategy for in-house training program. Authored business cases, created curriculum and taught proprietary programming language courses for 46 newly hired CPA's with little or no software background; placed 98% as productive software developers/analysts during busiest season. Garnered 100% positive response from all recipient teams.•Recruited for project management of problematic development teams, providing strong leadership and on-schedule product deliveries

SYSTEMS TRAINER, MICROSOFT UNIVERSITY

SOFTWARE DEVELOPER (WITH CUSTOMER IMPLEMENTATION)

“On the fly” custom interactive chart to demonstrate what the fluctuation in resourceswould do to the projected completion date. This allowed me to play “what if” in theexecutive meetings as we input different resource levels, backlog hours and contingencypercentages.

I needed to be able to capture notes and ideas during a PowerPoint slideshow that would be visible to theaudience and could be saved within the presentation for distribution to the executive team. With a littleVisual Basic coding in the background I was able to provide this feature in this version of PowerPoint.

Notes:dfgh

An interactive version of triple Yahtzee

Staying nimble in Excel by using it at home to create various interactive game scoresheets

Somewhat generic scorecard for ongoing rivalries

Western Washington UniversityBachelor of Arts in Business Administration/ Computer Science

Bellevue College: Project Management, Visual Basic Programming, HTML, ASP

Productivity Systems: • Expert with MS Office Suite (Word, Excel, PowerPoint, Outlook)• MS Project, Smartsheet, JIRA

Certifications:Project Management Professional (PMP)Professional Scrum Master (PSM)

This is a summary report from a personality/IQ test that was administered to me as part of the employment process for a position I

applied for about a year ago. I did not take the job, however this report summary is mine to share.