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1
Nina
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Nina
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STEVE
Discuss what we know about the changes – our opportunity to sell the changes and gain buy in.
When we get to what we can offer – go through the slides explaining what we do for other projects and how we will do that on this project
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Steve
Identified Super Users to carry out testing and provide additional onsite support.
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STEVE
post weekly updates on the intranet to inform you of any changes that may have taken place since training from feedback we’ve received
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STEVE
training surgeries at our main sites to offer one to one guidance and help on all aspects of training with a range of advice
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STEVE
At GO LIVE we aim offer desk-side, telephone or floor walking support, if we aren’t available, speak to your Super User
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STEVE
User guides and crib sheets will be produced to aid during training and when back at your desks
We aim to update them regularly to reflect any changes that have taken place.
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STEVE
refresher training after 6-8 weeks of the initial roll out to give all an opportunity to discuss how they were doing and see what additional help we could offer them.
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STEVE
18th May – selected Super Users - UAT
1st & 2nd June – Pilot groups
14th June – All Super Users
15th June – Roll out commences (?)
How can they help us?
Scheduling their staff
Letting us know in advance if non-attendance
Everything we need from them.
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STEVE
Time for questions on Capita
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NINA
What is covered in Essex – Basic Skills and/or Pivotal
If staff are London based they (CAN?) attend London IT Training dates
On London Academy – inform them that all IT Training for relevant roles is covered and change Essex to London and 3 IT days
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NINA
Time for questions on Academy
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NINA
Upgrade to allow more accessibility
Dependant on job role e.g Development will have 2 x icons – 2003 & 2010 (business case for this)
IT bus for classroom training
5-10min online bitesize session
Webinar – on the telephone and watch and navigate round your screen
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NINA
Not a new application, but a refresher on what you use already.
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NINA
Dedicated Helpdesk once you go live
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NINA
Crib sheets and user guides will be available
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NINA - All
Time for questions on Office 2010
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TERESA
We have recently been offered an exciting opportunity to see how specialist multi media technology (which includes using touch screens, inbuilt video cameras, BIGtrack mice and joysticks) can assist our service users with learning disabilities have a much more hands on approach to planning their support.
We will be attending a 2 day training session in July along with a number of support workers to see how the technology works and ultimately be able to deliver training to staff whose business area have made the decision to use this equipment."
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TERESA
Time for questions on multi-media
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Nina
How to access the training calendar and us
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All