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Seminar Nasional Internal Audit Hotel JW Marriott, Medan - 2017 Agus Wicaksono Chairman, iCIO Community 10 May 2017 Information Technology In the New Normal Global Environment

IT in the New Normal Global Environment

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Seminar Nasional Internal Audit Hotel JW Marriott, Medan - 2017

Agus Wicaksono Chairman, iCIO Community 10 May 2017

Information Technology In the New Normal Global Environment

Becoming More Global

The integration of economic, political, and cultural systems across the globe

A Level Playing Field - all competitors have an equal opportunity

Historical-geographical division are increasingly irrelevant in a global market

Thomas Friedman –

The World is Flat

Global Competition

Technology creates Global Connections – faster, deeper, cheaper

Not just around the corner: It’s around the world!

25% goods produced, cross national borders, 70% of the goods produced in the United States compete against products made abroad*

* John A. Young, Global Competition – The New Reality: Results of the President’s Commission on Industrial Competitiveness.

Estimated Global IT Industry in 2016: $ 3.8T

https://www.comptia.org/resources/it-industry-outlook-2016-final

$ 400 $ 5M (CDC-7600 in 1975)

2003: $2.7B, 13 yrs

Next Decade: $100, 1 hour

Derek Thompson, “IBM’s killer idea: The $100 DNA-sequencing machine,” The Atlantic, November 16, 2011

Global Competitiveness Index #41 / 138

The Global Competitiveness Report 2016-2017

Corruption

Inefficient Government Bureaucracy

Inadequate Supply of Infrastructure

Top 3 Problematic Factors

Technology Readiness ‘I’ Before ‘e’

The Global Competitiveness Report 2016-2017

Mar

ket

Size

Mac

ro-

eco

no

mic

Inn

ova

tio

n

Strength of Auditing & Reporting Standard

Tech

no

logi

cal

Re

adin

ess

10

30 31

Lab

or

Mar

ket

Effi

cie

ncy

108

He

alth

an

d

Pri

mar

y Ed

uca

tio

n

100

Inst

itu

tio

ns

56

80

Availability of latest

technologies

Internet bandwidth k/s/user 112

91

108 Fixed-broadband internet subscriptions / 100 pop.

107 Internet users % pop.

Mobile-broadband subs. / 100 pop.

79

73

50

39

Firm-level technology absorption

FDI and technology transfer

111

Infl

atio

n a

nn

ual

% c

han

ge

Does IT really matter ?

Banking is necessary -------- Banks are Not

- Bill Gates

Disruption - Disintermediation

New trends emerge

Innovative start-ups create disruptive business models

Early adopters embrace the new models

Advanced incumbents begin to adopt

Mainstream customers adopt

Laggard incumbents drop off

Tipping point

Time

• Continual Connectivity

• Organization Velocity

• Deluge of Data

Source: McKinsey Quarterly May 2014 – Strategic principles for competing in the digital age

Digital Transformation

CMO

33%

38%

2%

8%

10%

CEO

CIO

CDO

CSO

Source: Forrester-Accenture 2015

Drive from the Top

Gartner IT Maturity Model

Operation Disciplines are key to keeping the lights on

Running IT as a Business requires a cultural shift

Transforming the business with IT enabled would demand innovation environment inside-out

Business Partnership

Awareness Committed Proactive Service-Aligned

Innovation

Visibility Customer

Satisfaction

Quality,

Agility,

Cost

Trusted

Provider,

Run IT as a

Business

Level 5

Level 1 Level 2

Level 3

Level 4

Strategy & Planning

Business Engagement

Information Management

Applications

Service Management

Infrastructure

Risk Management

Corporate IT Functional Organization

Thank You

@aguswicaksono Agus Wicaksono [email protected] http://aguswicaksono.blogspot.com

We didn’t do anything wrong, but somehow we lost. Stephen Elop Nokia CEO, 2016 –

* Ended his speech during press conference to announce Nokia being acquired by Microsoft