Children dial 877-HI-NORAD from their residential landline, wireless or VoIP-based voice service.

Calls are delivered to the Level 3 global network by the caller’s local wireless, cable or telephone service provider.

Level 3 routes these important calls directly to NORAD volunteers manning the Santa Tracking Command Center for updates on St. Nick’s progress.

Fortunately, Level 3’s global voice network is scalable, handling billions of calls per month – so what’s a couple hundred thousand more?

Call 877-HI-NORAD Local service provider

Public Switched Telephone Network

NORAD Santa Tracking Center

The kids are updated, hot cocoa is consumed, and to all a good night!

Is Santa Here Yet?

The Answer is More Hi-Tech Than You Think