7
Copyright © 2014 HCL Technologies Limited | www.hcltech.com How HCL Can Provide End-to-End Solutions in Recovering Last Stage Bad Debts Intelligent Solutions for Recovering Charged-Off Debts

Intelligent Solutions for Recovering Bad Debts

Embed Size (px)

DESCRIPTION

Bad debts can quickly snowball into an unmanageable situation wherein the bottom-lines of a financial services firm can go southwards. As chasing defaulting customers is highly regulated, banks and financial institutions prefer to charge-off the debts rather than pursuing defaulters. HCL’s Next Gen BPO services can help organizations in implementing compliant solutions to reduce bad debts.

Citation preview

Page 1: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com

How HCL Can Provide End-to-End Solutions in Recovering Last Stage Bad Debts

Intelligent Solutions for

Recovering Charged-Off Debts

Page 2: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com2

Bad Debts a Global Pandemic

Australian Subsidiary of Largest Financial Services FirmUnder Severe Strain

Increase in Write-Offs

Reduced Collection of Debts

Cash Flows Affected Badly

Stringent Regulations Make Recovery Difficult

Page 3: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com3

Pinpointing the Problem Areas

Skip Tracing orLocating the Defaulter

Lettering

Debt RecoveryPractices

Collating Data andAnalyzing it

Page 4: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com4

Targeted Solutions for Effective Debt Collection

Meeting LicensingRequirements

for Compliant DebtCollection Processes

Collaborating withThird Party Debt

Recovery Agencies

Following PrescribedLettering Procedures

Enhanced Skiptracing

Page 5: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com5

Key Differentiator of Services Provided by HCL

Blended CallingStrategies

Engaging SpecializedSkills for DebtRecovery

Categorizing andFollowing DebtorDepending onDebt Size

Proper Accountingand SettlementProcedures

Page 6: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com6

Questions to Ask

How rising bad debts can effect businesses?

Can bed debts be prevented?

What are the regulations for debt collection?

Can debt collection be outsourced?

CLICK HERE TO KNOW MORECLICK HERE TO KNOW MORE

Page 7: Intelligent Solutions for Recovering Bad Debts

Copyright © 2014 HCL Technologies Limited | www.hcltech.com7