1

Technology Strategies in Air Cargo

Imagining the Air Cargo Experience of the Future

2

Air Cargo Industry Environment

Slow growth Market erosion Margin pressures Rising customerexpectations

Pressure fromregulations

3

Industry Response

4

Rise of the Online Retail Platforms

Experience that is simple, convenient, reliable, on demand

LaaS – Logistics as a ServiceService provider delivers super specialization

Logistics Marketplace

Alibaba invests in SingPost, acquires South China post .

Partners with UPS / Deliv Inc

Amazon is a NVOCC. Will lease 25

freighters from Atlas Air. Offers

Primenow

FMC licensed Freight

Forwarder

Partners with UPS, PayPal, FedEx and

others

Swiss POST, DHLDP, FedEx launch e-commerce

platforms

5

• Respond quickly to changes in the market

• Drive cost competiveness through efficiency & scalability

• Deliver transparency around price & delivery times

• Monitor service to ensure reliability

• Integrate seamlessly

LaaS Providers Innovate

“We work with a network of best-in-class customs brokers, delivery agents, carriers, and a number of partners to get the package to the buyer cost-effectively and with a high degree of reliability”

eBay & Pitney Bowes

6

Enabling Logistics as a Service – Proposed Architecture

Channel Integration

Efficiency Service Guarantee

Upfront costResponsive

Tasks & Workflow

Rules Engine Services

Hybrid Data

models

Multi Channel Mobile

apps

Cloud

Architecture

Outcomes

IoT Enablers

7

Guided Experiences with Logistics as a Service (LaaS)

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Air Cargo as a Disruptor

9

Visit www.mercator.com

Thank you