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Identifying Social Capital in the Facebook Interface Christian Yoder UNC-Chapel Hill/Sciences Po Fred Stutzman UNC-Chapel Hill/Carnegie Mellon

Identifying Social Capital in the Facebook Interface

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A number of studies have identified a robust relationship between the use of social network sites, particularly Facebook, and positive outcomes such as social capital. Social network site use is often measured as a function of use frequency, network size, and a range of subjective opinions about the value of the site. This research extends this understanding by exploring the relationship between the use of particular elements of the site and social capital. Our goal in this research is to identify where, in the interface, perceived social capital is most effectively produced and transmitted. We find that, as hypothesized, public, person-to-person communication is positively associated with perceived social capital. Through the use of a structural equation model, we are able to provide in-depth exploration of the relationship between the interface elements and the outcome, perceived social capital.

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Page 1: Identifying Social Capital in the Facebook Interface

Identifying Social Capital in the Facebook Interface "

Christian Yoder"UNC-Chapel Hill/Sciences Po!!Fred Stutzman"UNC-Chapel Hill/Carnegie Mellon!

Page 2: Identifying Social Capital in the Facebook Interface

•  Putnamʼs framework!– Bonding!– Bridging!

•  Ellison et al.!– Relationship between social

capital and Facebook use!•  What types of uses are

associated with acquisition of bridging social capital?!

Socio-Technical"Social Capital"

Page 3: Identifying Social Capital in the Facebook Interface

Communication Elements"

1-to-1

3rd Party Visible

Chatting Direct Messaging

Status Updates Wall Posts

Page 4: Identifying Social Capital in the Facebook Interface

3rd-Party Visible "  Status Updates"  Wall Posts"

A" B"

C"

Message "

Message "

Page 5: Identifying Social Capital in the Facebook Interface

1-to-1 Communication"  Chatting"  Direct Messaging"

A" B"

C"

Message "

Message "

Page 6: Identifying Social Capital in the Facebook Interface

Our Hypotheses"H1 "

Perceived Bridging SC "

Perceived Bridging SC"

1-1

to C

omm

."3r

d par

ty C

omm

."H3"Second relationship stronger than first!

Chat!Direct Msg.!

Status Update!Wall Posts !

H2"

Page 7: Identifying Social Capital in the Facebook Interface

Results"

Predictor   Coefficient     P-­‐Value    

Status  Update   -­‐0.098     0.418      

Wall  Post     0.405       0.003**      

Chat   0.094       0.259      

Direct  Message     0.040       0.640      

Gender   -­‐0.189       0.005**      

Live  on  Campus?   -­‐0.033       0.646      

School  Year   -­‐0.004     0.885      

•  Web survey, spring 2010!•  List-based simple random sample, 547 respondents!•  Developed measures to capture interface use!•  Gender, campus residency, school year controls!•  Ellison et al. perceived bridging social capital as DV!

1-to-1 "

3rd Party"

Page 8: Identifying Social Capital in the Facebook Interface

  Status Updates!  Wall Posts!

A" B"

C"

Message !

Message !

Why not status updates?"

Status Update!

•  Less focused!•  Not directed!

Page 9: Identifying Social Capital in the Facebook Interface

Notes and Discussion"•  How might this look on other SNSs?!•  Implications for social capital in systems!•  How far can we go with self-measures? !•  Bonding social capital not included!!Thanks to!•  Professors Paul Jones and

Jane Brown, Honors Thesis Committee!

•  UNC JOMC Knight Chair Special Gift Fund!