Ideas for Work How consumer experiences are transforming the workplace Technology has enabled and empowered a new breed of individual, liberated by mobile, social and online services. Start by giving them the right technology Maximise employee performance Enhance collaboration and improve customer service Drive up operational efficiency Be more agile Ensure data safety and security 4.1 connected devices across their business and personal lives They’re already using 30% have 5 or more devices 1 53% check their phone within five minutes of waking up 2 36% more time spent online via their phone than average European consumer 3 150 They check their phones times a day They blend work and life effortlessly They’re highly agile, doing what they need to do to get the job done 75 % use work time for personal tasks 69% regularly check emails at weekends and in evenings 6 75 % work in their ‘free’ time 68 % like to keep track of work while out of the office or on holiday 5 They use technology to work together and do a better job believe mobile technology is critical to getting their work done What they like Intuitive Well designed Effortless Secure With experiences shaped by Uber, WhatsApp and Airbnb – they don’t expect anything less of the tech they use at work. 7 They have great expectations, just like their customers 1 in 3 Many organisations are failing to get the best from this new breed and realise their potential. 7 % would consider leaving the company If the tech gets worse 15 % of the C-Suite would consider leaving 9 10 say their IT department is completely out of touch 4 Going their own way They’re taking it into their own hands 69% of mobile spend lies outside IT dept 10 45% say they know ways round their IT policy rules 11 There are serious questions about where your data is going. Is it really safe and secure? Doing nothing is no longer an option. 15 - 20x more unauthorised apps being used in organisations than CIOs believe 12 say their technology at work fully meets their needs 8 Only The modern consumer has the potential to make your organisation leaner, more agile and more forward thinking. So engage and empower them 80% Click here to find out more about them Sources 1, 5, 6, 7, 8, 9, 10, 11 CCS Insight Employee Survey 2015 2 Kleiner Perkins Caufield & Byers’s annual Internet Trends report 3 Kantar Tribes 4 Deloitte Mobile Consumer 2015 Survey 12 www.itbusinessedge.com/blogs/infrastructure/shadow-it-worse-than-we-thought Saying no isn’t either. Ambitious, passionate and creative, they know what they want out of life and they know how to get it, with high standards as customers and even greater expectations as employees. Understand who they are - and how they can impact your organisation. Blueprint #1

Ideas for Work: How consumer experiences are transforming the workplace - Blueprint #1

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Ideas for Work

How consumer experiences are transforming the workplace

Technology has enabled and empowered a new breed of individual, liberated by mobile, social and online services.

Start by giving them the right technology

Maximise employee performance

Enhance collaboration and improve customer service

Drive up operational efficiency

Be more agile Ensure data safety and security

4.1connected devices across their business and personal lives

They’re already using

30%have 5 or more devices 1

53%check their phone within five minutes of waking up 2

36%more time spent online via their phone than average European consumer 3

150They check their phones

times a day

They blend work and life effortlessly

They’re highly agile, doing what they need to do to get the job done

75%use work time for personal tasks

69%regularly check emails at weekends and in evenings 6

75%work in their ‘free’ time

68%like to keep track of work while out of the office or on holiday 5

They use technology to work together and do a better job

believe mobile technology is critical to getting their

work done

What they like

IntuitiveWell designed

Effortless Secure

With experiences shaped by Uber, WhatsApp and Airbnb – they don’t expect anything less of the tech they use at work. 7

They have great expectations, just like their customers

1 in 3

Many organisations are failing to get the best from this new breed and realise their potential.

7%would consider leaving the company

If the tech gets worse

15%of the C-Suite would consider leaving 9

10say their IT department is completely out of touch

Going their own way

They’re taking it into their own hands

69%of mobile spend lies outside IT dept 10

45%say they know ways round their IT policy rules 11

There are serious questions about where your data is going.

Is it really safe and secure? Doing nothing is no longer an option.

15-20xmore unauthorised apps being used in organisations than CIOs believe 12

say their technology at work fully meets their needs 8

Only

The modern consumer has the potential to make your organisation leaner, more agile and more forward thinking.

So engage and empower them

80%

Click here to find out more about them

Sources1, 5, 6, 7, 8, 9, 10, 11 CCS Insight Employee Survey 20152 Kleiner Perkins Caufield & Byers’s annual Internet Trends report3 Kantar Tribes4 Deloitte Mobile Consumer 2015 Survey12 www.itbusinessedge.com/blogs/infrastructure/shadow-it-worse-than-we-thought

Saying no isn’t either.

Ambitious, passionate and creative, they know what they want out of life and they know how to get it, with high standards as customers and even greater expectations as employees.

Understand who they are - and how they can impact your organisation.

Blueprint #1

https://samsungatwork.com/ideas-for-work-unleash-the-modern-workforce/