ICT & DEVELOPMENT

ICT Services Fundamentals for National Development

PRESENTOR:

JOHN J. MACASIOTechnology Officerwww.onecitizen.net

PRESENTATION AGENDA

ICT Services and ICT4D Agenda ICT Decision Imperatives ICT Services and e-Citizen Solutions

ICT SERVICES DESCRIPTION:

It refers to the align use of information and communications technology (such as computing devices, software, development methods, technical skills, programming tools, web applications, multimedia, local area networks, Internet, mobile phone, broadband, etc) that have the ability to improve or optimize the performance and value creation of the country, organization and people.

ICT ENVIRONMENT DOMAIN3

DATAENVIRONMENT

2

APPLICATIONENVIRONMENT

1

OPERATINGENVIRONMENT

Image & VideoViewing

WebApplication &

DataServices

DocumentsProcessing

InternetBrowsing

Communication& Collaboration

DocumentFiles

MultimediaFiles

TransactionalData

4

CONNECTIVITYENVIRONMENT

DigitalSecurity

ICT SERVICES CHALLENGES

ICT services design must enable the realization of the strategic development goals and the drivers of improvement.

ICT services building and implementation must bring the expected quality of experience.

ALIGN DEVELOPMENT AGENDA

PHILIPPINES MTDP -2004-2010

Economic Growth and Job Creation Social Justice and Basic Needs Education and Youth Opportunity Anti Corruption and Good Governance

GISP 2000 – Where Now?

Faster and better delivery of public goods and services

Greater transparency in government operations

Increased capacities of public sector organizations

Proactive participation of citizens in governance

Information System of Governance for:

GISP 2000 – Where Now?

A globally competitive economy Accelerated development of human

resources and eradication of poverty Equitable spatial distribution of

development, economic activity, and population

Sustainable development of natural resources

Improved peace and order More effective governance

Supported National Development Goals:

ICT IMPACT TO SOCIAL & ECONOMIC DEVELOPMENT (World Bank 2009 Report) Mobile phones and Internet increase the

opportunities to reach remote location and the much wider population base, including those with low level income and literacy in order to acquire knowledge, to share information, to transact business, and to receive services.

Broadband networks plays a catalytic role in the development of trade and e-government.

ICT IMPACT TO SOCIAL & ECONOMIC DEVELOPMENT (World Bank 2009 Report)

Trade in ICT goods and services has sparked export-led growth and job creation. Jobs in IT services and IT-enabled services create jobs in other sector.

ICT applications are also transforming how governments deliver public services to citizens and businesses.

ICT DECISION IMPERATIVES

1. ICT PRINCIPLES

Decision on the high level statements on how ICT is to be used by the organization in order to bring about the business and service principles in pursuing the social and economic development goals.

2. ARCHITECTURE

Decision on the integrative model and the set of performance, process, data, application and technology reference standards to guide the organization to logically mapped out the requirements and metrics to be implemented in the solution development and delivery of ICT services.

ICT DECISION IMPERATIVES

3. ICT INFRASTRUCTURE

Decision on the integrative, standard-based and strategic approaches to acquire and construct the ICT foundation of the organization’s operating platform, network, application, databases, security and business continuity.

ICT DECISION IMPERATIVES

4. APPLICATION SOLUTION NEEDS

Decision on suitable ICT application to be acquired or developed to enable the technology mediated process to create, capture, share, and re-use information, and to mediate communication, transaction and interactivity.

ICT DECISION IMPERATIVES

5. ICT INVESTMENT AND PRIORITIZATION

Decision about how much and where to invest in ICT. It involves process considerations on ICT project approval, justifications, funding, and sourcing.

ICT DECISION IMPERATIVES

6. ICT GOVERNANCE

Decision on how the performance of ICT shall be managed, roles and accountability defined, and the delivery of outcomes be controlled.

ICT DECISION IMPERATIVES

ICT SERVICES FOR DEVELOPMENT

•PEOPLE•PROCESS•INFORMATION•TECHNOLOGY

e-government

e-commerce

e-knowledge

e-social network

e-security

Connectivity& Access

E-CITIZEN SOLUTION FOR DEVELOPMENT

E-GOVERNMENTINFORMATION

SYSTEM

NATIONALLEARNING

KNOWLEDGESYSTEM

CITIZENSOCIAL

NETWORKSYSTEM

ICT4DEVELOPMENT DATABASE SERVICES

EXTERNALINFORMATION

SERVICESPROVIDERS

ICT4DEVELOPMENT APPLICATION SERVICESICT4DEVELOPMENT APPLICATION SERVICES

NATIONAL SECURITY &DISASTER

MANAGEMENT

E-CITIZENLOG-IN

END NOTE ICT4D E-GOVERNMENT:

“ICT is expensive and complex. It isalso a “disruptive technology.” It changes

the ways bureaucracies organize and work, power is distributed or controlled, and information is shared or protected.”

END NOTE ON E-GOVERNMENT:

E-government projects have a mixed record. The main barriers are institutional—lack of leadership and the capabilities needed to leverage ICT for development strategies and to integrate ICT investments with

organizational, process, and skill changes.”

-World Bank Report IC4D 2009: Extending Reach and Increasing Impact

End of Presentation:

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