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The Third International Conference on Digital Society
ICDS 2009 (February 2) Cancun, Mexico
PaTac: Urban, ubiquitous, personalized services for citizens and tourists Luigi Ceccaroni, Victor Codina, Manel Palau and Marc Pous
Mª Eulalia Pérez
OutlineOutline
Introduction Who we are
• Products• Research lines
PaTac project• Goals• General vision• Multimodal Interface• PaTac Services
Conclusions Future research
1
• Urban information services have not changed much in a century
• Need to refresh the services that a city provides to citizens and tourists
• Smart tourism services: Interactive Community Display (ICD)
Identification system (RFID)
Touch Screen
Audio & video devices
Information Service
Internet connection
IntroductionIntroduction
3
Who we are - Who we are - Products Products
2
Who we are - Who we are - Research linesResearch lines
3
Personalized recommendation
Human-computer interaction
Knowledge representation
Multi-agent systems
Social Networks
Ubiquitous computing
Enhance the potential of the ICD with intelligent personalized services:
• designing an autonomous, dynamic and robust platform
• exploiting the potential of Semantic Web and Social Networks
• providing a more usable and natural interaction with the user
- multimodal interface
- personalized service:
Haptic
Speech
Interface
Content
PaTac project - PaTac project - GoalsGoals
4
RecommendationSystem
PaTac platform
Service Providers
Content Providers
PaTac project - PaTac project - General VisionGeneral Vision
Social modeler
User modeler
5
Inte
rfac
e
feedback
feedback
feed
feed
Colle
ctor
INPUT
SYSTEM
OUTPUT
PaTac project - PaTac project - Multimodal InterfaceMultimodal Interface
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• Interactive map: Information about public interests embedded on interactive city maps.
• Personalized recommendation: Selection of relevant events and places of interest according to the user profile and location.
• Description of places of interest: Brief descriptions, gathered from Internet and other users, about the places of interest.
• Route planning: Itineraries across the city suggesting events and places of interest along the route.
• Social feedback: Tags, comments and images provided by the users used to enrich descriptions and profiles.
PaTac project - PaTac project - PaTac servicesPaTac services
7
68
PaTac project - PaTac project - PrototypePrototype
SOPAT project: PaTac’s predecessor:
http://www.youtube.com/watch?v=fVywPOW0Uq4
ConclusionsConclusions
9
• Autonomous and intelligent agents collaborating among them to collect, adapt and provide the content are necessary to process the dynamic and changing information related with the real world.
• Moreover, the use of ontologies and the exploitation of the semantic Web is necessary to interconnect data from different sources as well as to process it with user and social modelers enriching the users’ profiles and the descriptions of the events and places of interest.
• Another issue to take into consideration for future work is context-awareness to provide the most relevant recommendations for each circumstance.
• Finally, emotional 3D avatars can contribute to achieve a more usable and natural interaction with users.
Future ResearchFuture Research
Ubiquitous services across mobile devices:
• Providing information
anywhere at any time and in real time
• Personalization aware of the context
Improve the quality of user’s interaction by introducing a:
• Emotional Component
10
