IBM Collaboration Solutions

Offering Management & DesignEd Brill, Vice President

REDEFINE EVERYDAY WORK WITH WATSON

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By the year 2020, about 1.7 megabytes of new information will be created every second for every human on the planet.*

*Forbes, 2015

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Tomorrow’s disruptors will seize a new level of digital intelligence with insight from all data.

Data possessed Data outside firewall Data that’s coming

Structured and active Unstructured and dark

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Cognitive systems…UNDERSTAND REASON

LEARN INTERACT

imagery, language, and other unstructured data like humans do.

by grasping underlyingconcepts and forming hypotheses to infer and extract ideas.

With each data point and interaction, they develop and sharpen expertise. They never stop learning.

With abilities to see, talk, and hear, cognitive systems interact with humans in a relatable way.

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Cognitive systems are different.

Can make use of virtually all data

They are not programmed, but pose answers based on data and probability

Can support and interact with humans

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Every time you open your computer, you shouldn’t have to start from scratch.

Watson is redefining everyday work.

© 2015 IBM Corporation

Expert Advisors Understand your work Learn over time Offer answers and insights

Personal Assistance Prioritize work Handle common tasks Surface functions and recommend actions based on behavior

Our solutions have two essential cognitive elements

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Imagine virtual assistance that isn’t hard-coded. It evolves with you and helps you solve problems.

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Rules engine Cognitive“Read my new email. Reply that I’m on my way.”

“I’d like to see new research documents on diabetes. Did the new medication get FDA approval yet?”

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Watson learns from every interaction and helps you get work done

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Personal assistance

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Expert advisor

ROADMAPCollaboration

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Addressing today’s collaboration trends

Finding experts and information is the biggest challenge to 2/3 of enterprise employees (IDC)

Cognitive capabilities are the missing link in collaboration today

Information overload and tool switching create barriers to effective collaboration (Forrester)

Cloud & mobile growth changed expectations–workers want to consume and share anywhere

May 2016

IBM and Cisco: Redefining everyday work with Watson

CallsJabber/Spark

MeetingsWebEx

MessagingJabber/Spark

SocialIBM Connections

Mail & calendarIBM Verse

CognitiveWatson APIs

“THE IBM AND CISCO PARTNERSHIP IS A VERY SPECIFIC EXAMPLE OF A GROWING MARKET FOR

‘COGNITIVELY ENABLED’ APPLICATIONS…IDC SEES A FUTURE WHERE ALMOST ALL ENTERPRISE AND

COLLABORATIVE APPLICATIONS HAVE ELEMENTS WHERE THE SOFTWARE PROVIDES AUTOMATED ASSISTANCE,

RECOMMENDATIONS, AND PREDICTIONS…”

IDC, COGNITIVE COLLABORATION: AUGMENTING THE WAY WE WORK JULY 2016, DOC # US41577916

© IBM Corporation

VerseCognitiveCiscoFeature richness

ConnectionsCognitiveCiscoOrient Me

CloudData migrationResiliency Marketplace

Where are we now?

Verse On-premises: Innovation everywhereVerse cloud experience for existing Domino environments

Customers can have the cloud user experience on their own premise

Verse Mail & Calendar

Verse APIs Ported for Domino APIs for Profiles, Files, Search

Domino Mail Verse Mail & Calendar Data Index service

Connections

UI

INFR

ASTR

UCTU

RE

Updated September 2016

Connections - Considerations1. OrientMe

Users have awareness of what’s important and can focus on what matters by filtering out the noise (Cognitive)

2. Enhanced Community Experience Users can build compelling social team sites quickly to broadcast or collaborate and add their own apps / content / look&feel to match their internal or external use case

3. User Onboarding Users will be taken through the process of completing their profile, expanding their network and identifying communities relevant to their roles, so that they can quickly and more easily get started using connections

4. Enhanced Files Experience Users can manage their personal files with the latest and greatest capabilities like folder sync

5. Cisco Meeting IntegrationUsers can join meetings from anywhere within Connections, present Files so that they loose no time looking for the right tools at the right time

Business Problem Business Benefits

Process Solution ComponentsTransformation

“Our new collaboration environment makes it even easier for our people to drive business outcomes.”

—Ed Brill, Vice President, IBM

IBMTechnology

Delivering cloud collaboration with IBM Verse to 500,000 users in just nine months

To support innovation and offer integrated mail and collaboration on the cloud, IBM aimed to transition all employees to Verse quickly and non-disruptively.

IBM delivered a cloud-based collaboration platform for its 500,000 users in just nine months—saving millions of dollars per year, nurturing innovation and shortening time to market for new services.

• Up to 5,000 mail boxes moved to the cloud per day

• 500,000 users onboarded within just nine months

• Unlocks innovation across the business

• IBM® Connections™ Cloud S1 • IBM Verse™

The original plan to move IBMers over the course of two years was disrupted to complete the move at a pace never before seen in the industry.

Read Full Case StudyWatch the Video

Project Toscana

First classuser experience

Built for theCognitive era

Born in the cloud

Extensible and openplatform

Ready for the enterprise

Project Toscana Strategy

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Toscana Platform (Cognitive Services and APIs)

AppsIBM & Third Party

Toscana App – Teams and Outcomes

Conversations Content Commitments

Bots Integrations

Understands conversations

Services are built to be consumed in other business toolsEmail and ChatContent creation and sharingVoice and VideoBusiness applications

As well as an app

Toscana is a platform

Q&A

THANK YOURedefine everyday work with Watson.