COMPANY INTRODUCTION

January 2013

cool vendor 2010

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Company introduction

Focused on high software technology

Self-financed / independent strategy

High software technology

Own products and technology (IAPplatform, IAPsolutions)

OSS/BSS expert engineering (90% of the staff

are engineers)

GARTNER: Cool Vendor in Telecom

Operations 2010

ITIL Personnel Certified, ISO 9001 Certified

Best Practices in Project Management (PMI)

cool vendor 2010

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MissionManaging Technology

IAPsolutions develops partnership relations with its

clients and integrator companies

IAPsolutions doesn´t pretend to be just a product vendor,

but a travel partner

IAPsolutions doesn´t want to solve just a specific

requirement in the time, but to be a strategic

technology platform capable of adapt to any customer

future change with an appropriate flexibility and with

competitive costs

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IAPsolutions History

The evolution of a company focused on the client

1997: DCI, Dynamic Consulting International is founded

Expert team in networks management from Telefonica

Own software platform development as a basic

challenge

Deep knowledge in advanced technologies

Continuous growth during 13 years

Evolution

From a platform to products and solutions

based on this platform

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IAPsolutions in figures

Mature and proven technology

More than 100 daily users of IAP solutions

More than 20,000 daily commands to Switching Nodes

More than 15,000 daily commands to other NE’s

More than 25,000 daily work-orders managed

More than 15 millon CDR’s processed every day

More than 20,000 alarms processed every day

Dialog with more than 50 different network technologies

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A different company

Added value to the client

IAPsolutions offers added value solutions and services:

Customized solutions

Fast time-to-market

Flexibility, quality, service oriented

Expertise and know-how

Integration capacity

Guaranteed ROI

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Extended operations coverage

OSS/BSS products based upon IAP

software platform: Provision Monitoring Operation Billing

Solutions are Management Suites,

created from mature General Products

IAPplatform, a distributed Complex Event

Processing platform

Complete Multi-vendor, Multi-

technology approach

Telecom specialised products

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IAPsolutions on eTOM

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Communication protocols, a high value knowledge background

IAPsolutionsProtocol Suite

Proprie-tary

Lucent5ESS

ACM

TS

FTAM

NDS

AlcatelCISE

SIROC

OCB MT

Ericsson

IOG11

IOG20

APG40

NECNEAX

GPP NCOM

FA Q3

Q3 MTP

NortelMotorolaSiemens

Q3

XFER

Wirelink

microGPP

X.10

Domotic OSI

ISUPMTPINAP

SCCP

IMUP

ASN.1

SS7

STANAG4406

E.115

X.4xxX.25 X.2xx

X.500 X.7xx ACP123

Q3

OSS /BSSMQ

SOAP

CORBA

RMITIBCO ESB

XMLODBC …

XOPEN

IP

MIME

UDP TCP

ICMP

SNMP FTP

TFTPSMTP

RTP

RCP RADIUS

LDAP

DHCP

TL1 SSH SSL

TSL

HTTPS XoT

HTTPTelnet

SIP IGMP

H.323

802.1x

TSVP PPP …

DNS

IPSEC

WAP

Huawei

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Holistic view across network: customer experience management and end-to-end process management

Service monitoring -> service assurance -

> customer experience management: Integrated NMS QoS solutions CEM

End-to-end process automation

Service provisioning

Complex Operation tasks automation

Intelligent Middleware / Distributed

management with local intelligence

Solutions

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Monitoring services, its quality and the customer experience over heterogeneous networks

Service Assurance - CEM

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Managing processes on and end-to-end basis

Business and operation processes automation

Infrastructure operationAutomating complex and –layer tasksPursuing to maximize operation efficiencyMinimizing OPEX

Business process automationFull, end-to-end approachAssuring end user satisfaction

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How to really integrate heterogeneous technologies

Intelligent middleware

Many benefitsMultitechnology and multivendor: hiding diversity to upper layer systemsNew technologies and vendors doesn’t impact in businessStandard protocols based interface

Multiple applicationHeterogeneous telecom networksM2MSmart GridSmart Cities

OSS BSS Legacy Ext

Middleware

Network

AlarmsComandsFiles

Conector 1 Conector 2 Conector n

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Smart management for massive heterogeneous deployments

Distributed intelligence

Market needsM2M, Smart Cities, Smart Grids…. Massive deployments with proliferation of information technology infrastructure Heterogeneous technologies, standards and protocolsConvergent communication and control infrastructures

The solution -> Intelligent management nodes (IAPFieldAgents)

embedded Agents running on commodity hardware/OSDistributed intelligence with local reaction capabilitiesBehavior policy executed flexibly from a rules engineCommunications plugins (northbound and southbound)Open and modular architecture

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Services

OutsourcingSoftware as a Service (SaaS)Business Process Outsourcing (BPO)Software Life cycle support

Customer Care Center:Advanced support and maintenanceBusiness process monitoringHigh added value to the client

Expert consultancyDecision supportSystems Architecture designComplex integration issues

From complete solutions to service outsourcing

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Customer Care CenterAdvanced real time business process monitoring

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Benefits of a good OSS-BSS partner

OSS-BSS area has required always high

specialization

Technology, networks and services diversity contribute

to OSS complexity

OSS/BSS are usually parts of large infrastructure

deployment projects, where these systems aren’t

perceived as the critical piece, but:

They require niche knowledge, high expertise.

They impact on the customer full project perception and satisfaction

They are the basis for future business generation

They are key for infrastructure operation effciency

They can provide additional revenues: advanced operations services

Benefits of a good OSS-BSS partner: turn-key

solutions, better margins, reduced complexity

(OSS/BSS solutions supplied on a turn-key basis),

customer satisfaction

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PMI based Methodology

Delivery and productions processes

complete and full defined: ISO 9001

certified

Production Processes based on the

PMI Framework for efficient Project

Management

IT service Management: ITIL

compliant

Continuous improvement of the

delivery and productions processes

IAPsolutions production process

Quality, Control, Efficiency

Client Projects

Fast Track

Projects

Internal Projects

Mainte-nance

and Services

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Efficiency through Powerful Tools

IAPsolutions production process

Full delivery and production process

supported by powerful tools

ERP (resources and projects

management, sales process,

purchasing and invoicing)IAPGCS, SW generation and

full version control

management

Quality Management System

to improve our products and

processes

CCC (Customer Care Center):

advanced support and

maintenance service

Business Intelligence to control

the processes

Quality Mgmt System

Customer Care

Center

ERP and BISystem

SW Generation and Version

ControlSystem

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Go-to-Market strategy

Confidence to customers, added value to integrators

Direct sales to telecommunication market, role as a strategic provider

Strategic partnership with integrators

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Business areas

Our experience in Telecom market is applied to other markets

Telecommunications

Utilities

Transports

Energy efficiency

Security

Emergency management

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Partners and Integrators

Developing partners / integrators channel

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Reference highlights

Large number of references in Telecom sector and introduction in other markets

O&M protocols for Europe and LatAm, several NMS & provisioning solutions

Integrated management of TETRA networks and Integrated alarm management

Provisioning, Integrated network managementOutsourcing of mediation &

rating process

Provisioning and Network Monitoring

Provisioning, Inventory and QoSImprovement of communication with banks (IAPXOT)

Integrated management of TETRA networks and Integrated alarm management

Improvement of communication between airports (IAPXOT)

Management of contents and Invoicing

Integrated network management

Integrated management of PLC (BPL) networks

Telecommunications

Utilities

Public infrastructure

ProvisioningProvisioning, QoS, traffic

management, network supervision, Inventory, Revenue Assurance,

service assurance

Provisioning, Integrated network management, world wide

O&M protocols for Spain, LatAm

Provisioning, O&M protocols LatAm, Europe.

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IAPsolutions activity around the world

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IAPsolutions key differentiating aspects

Know-how, expertise

Advanced software technology

Customer, service oriented

Quality

Added value

Thanks