I. Temple CISCO Fueling the Innovative Engine

© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 1

Fueling the Innovation Engine

DET/CHE 26 2011

Ian TempleDirector Higher EducationCisco

December 01, 2011


Who is Cisco?

Is this us?


Or this?


Or this?

© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 5Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 5

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We are this...

One teacher, many classrooms, global delivery

Content-intensive Video-intensiveCollaborative

PlatformsLocationIndependent

DeviceIndependent

Wired and wireless…bricks and mortar


Know we’re living in interesting times



The classroom hasn’t changed

Formal classroom hours

Auditory-visual modality

Curriculum presented using textbooks (often with old material)

Teacher-centered instruction

Information presented in the classroom was absolute

1800’s

Early 1900’s1930’s1940’s1950’s1960’s1970’s1980’s1990’s

2006

100+ years


But the world hasExpression

Publication

Profession

Opinion

Detail

s

ReputationHobby

Certificates

Purchase

Know

ledge

Avatars

Audience

What I share

Where I work

What‘s said about me

Wha

t I lik

e

How and where

to join me Who can certify

my identity

What and how I buy

Wha

t I kn

ow

What represent meWhat I sayWho I know

What interests me

FOAF

iViva

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CarlotaPerez

Carlota Perez Model

The Five Great TechnologyRevolutions of “Modern Times”The Five Great TechnologyRevolutions of “Modern Times”

Age of IT and the Internet

Industrial Revolution

Age of Steam and Railways

Age ofSteel

Age of Oil and the Automobile

17711771 18301830 18751875 19081908 19711971 2030?2030?2011


Structural transformation underway

COMMUNICATIONS HEALTHCARE GOVERNMENT

EDUCATION FINANCE ENERGY

RETAIL

MANUFACTURING


Broadband is a driver of change

The World BankEconomic Impacts of Broadband, June

2009

A 10 percent increase in high-speed Internet access

increases economic growth by 1.3 percent…


The network is increasingly the platform for so many aspects of our lives

The Network Is the Platform

Consumer

Video

Security

Networked Home

Industrial(Internet of

Things)

EducationReal Estate

Physical SecurityTransportation, Utilities, Healthcare

Government

Business

Wireless

Storage

Voice


Three main drivers of change

Video Mobility Cloud


Technology is at a turning point

Transformed the Internet through Transformed the Internet through

Sound, Graphics, Music and VideoSound, Graphics, Music and Video

Technology is starting to adapt to the people who use it, rather than people adapting to technology.

StudentLibrary

Periodicals

Radio & TV

Telephone

Classroom Lecture

Museum

As world has changed, so has learner’s

Learner

Learner GPS to meeting

International newspaper feed

Second Life museum tour

vBlog

Botany community Fauna

community

Primate community

National museumvirtual collection

iTunes U podcast

International library virtual collection

Museum virtual tour Museum click-to-talkTelePresence

session

Chemistry community

Chemistry club

Classroom lecture

National newspaper feed

with TA

Chemistbroadcast session

Virtual lab

IMscientist

Expertblog

Class lecture VODExpert

Website

Video phone call

RSS

Open courseware

Government research organization

Game

Newsletter

Twitter

The learning nervous system today


Horizon report 2011 – key trends

Abundance of resources and relationships made accessible via the Internet is challenging us to revisit our roles as educators in sense-making, coaching, and credentialing

Students expect to be able to work, learn and study whenever, wherever

The work world is more collaborative, giving rise to reflection about the way student projects are structured.

Technologies are increasingly cloud-based, thus our notions of IT support are more decentralized


What do we do…how do we get there?


To compete in the global economy you need three things…

And a Good Internet Connection

A Good Education

A Good Idea


What This Means for Educators

Rising ExpectationsStudents demand personalized, on-demand service they are used to in their personal lives

Innovation EverywhereInnovation can come from ANYwhere, ANYone, at ANY time … your faculty, your students, your partners and your community

Market Velocity and Volatility Technology is enabling new competitors and learning models that reward speed and agility

Financial PressuresEver greater demand for quality learning at a lower cost

Driven by Human

Engagement


Harnessing the Power of Participation

Forward-thinking institutions are bringing together faculty, staff, students, community members, partners and other key

constituents to participate in every aspect of learning.

Students

Faculty Staff Research Community Partners Campuses


Start with infrastructure


Enables next-generation learning driven by...

Networking

Video

Collaboration

© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 25Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 25

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What does next-gen learning look like?

One teacher, many classrooms, global delivery

Content-intensive Video-intensiveCollaborative

PlatformsLocationIndependent

DeviceIndependent

Wired and wireless, bricks and mortar


Student-centric approach

Cafeteria / Gym

Video and WebTV

Virtual classroom

Collaborative Tools

Outdoor campus

Mobility

Campus entrance

Digital Signage

Library

Bricks-and-mortar and

digital Resources

Training classroom

Telepresence

Cloud


1% 77% 70

17% 169

2% 23

7% 70

5% 44

19% 190

7% 72

17% 168

17% 166

Source: AME, jzinn_v2, Snapshot as of January 31, 2011

100% # of Students in thousands 1,000% of Worldwide Total as of January 31, 2011

Students by Region (1,000,000 Students)

Cisco hosts world’s largest classroom1 million students engaged


Cisco Networking Academy

World’s Largest Classroom Campaign

1 million students engaged in learning this year

4 million students touched by the program to date

10 thousand academies operating in 165 countries

1 million online assessments delivered monthly

100 million online assessments delivered to date

170 thousand Facebook fans and growing daily


Networking Academy: Innovations in teaching and learning

Virtualization/simulation

Passport21 to Entrepreneurship

provides entrepreneurship

education through a series of case studies,

and Cisco Packet Tracer activities that expose students to

critical business and financial skills

Gaming in Education

The Cisco Aspire game utilizes

realistic scenarios to help students

prepare for diverse career opportunities in the 21st century

Social Media asa Learning Tool

By connecting with others using

Facebook, Twitter, and Academy NetSpace,

students continue learning outside of the

classroom.

Formative Assessments

Online assessments provide immediate,

interactive feedback on students’ strengths and

weaknesses while collecting data from

academies worldwide for analysis and improvements


A next-gen collaboration platform

Open Standards & APIs to Integrate with

Business Systems

Out-of-Box Enterprise Social Software for the

Desktop & Mobile Devices

Built-In Integrationto Real-Time

Communications

Built-In Integration with Content/Document

Management Systems

Cisco Quad

Social Content/Documents

Business Process Communications


Complex, comprehensive, collaborative

Content Management

Social Tagging

People, Communities,

Information, Search

Click to: Call, IM, Meet

PersonalDashboard

DirectoryProfile

Blogs, Wikis,Forums

Video

CommunityTeam Space

UC-EnabledBrowser

Policy andSecurity Micro-Blogging


Tecnológico de Monterrey

The Tec de Monterrey beams real-time, two-way video to campuses across Mexico, Latin America, North America, and Europe


Duke: dynamic, group-based learning

• TelePresence lecture halls break down barriers

• Classes automatically transcoded and transcribed

• Quad collaboration space• IT allows Duke to scale MBA

programs across globe

“Duke is a place that gets it. It understands the way modern technology, infused with real substance, can make a real difference

for how education happens or how research happens.”Peter Lange, Provost, Duke University

Technology as Enabler


West Texas A&M: pervasive video

“Our students today want a different type of technology in their classroom. They not only want it, in some cases they demand it.”

Dr. DeArno DeArmond Assistant Professor of Finance

All Video, All the Time• On the Web• In the learning

management systems• Via video portals• Via digital signage• In video-enabled smart

classrooms• Cisco MXE makes video

accessible to any device


One Visionfor Future

Leaders / CampusAdministration CIO / IT

Deans / Faculty

Intersection to K-12, Community Colleges, and City & County Leaders

Stakeholder alignment critical


Big challenges, huge opportunities

• Each of you can both drive and benefit from technology-driven transformation

• The right policies and technologies today can give you a competitive edge tomorrow

Universities worldwide are finding they need to get on the train… or be run over by it.


Five actions you can take today

1. Revisit the definition of ‘classroom’

2. Assess your infrastructure

3. Review your policies and procedures to ensure they support Next-Gen learning

4. Partner with industry to prepare graduates for 21st Century professions

5. Connect vision, strategy, execution, and metrics

